Review Insights · Google Play
Decathlon Sports Shop
Decathlon · 202,220 ratings · ★ 4.1
4.1
★★★★★
202,220 ratings
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Top complaints - extracted from 62 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"error"
7 negative reviews mention this · 11% of all complaints
★★★★★ "In general, it's fine but recently it has become unusable due to returning a 404 error instead of a login page." - Dawid Piotrowski
📋 All 62 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Când dau share la un produs, se copiază TITLUL ACESTUIA. Nu link-ul. Wow! De asemenea, nu se poate modifica adresa de facturare, întrucât dă eroare (ceva cum ca ar fi blocat).
In general, it's fine but recently it has become unusable due to returning a 404 error instead of a login page.
Apka nie działa, po aktualizacji nie można się zalogować bo wywala błąd 404.
Kupon wchodzi, a jest wyrzucamy na etapie płatności. Nie da się wybrać części paczkomatów, do których wcześniej zamawiałem...
404 not found on login attempt
can't create an Account via this app. I do all the stuff and it looks like it's gonna work then the web page just says error. Also and this properly does my head in with any app if I have to leave app to sign up or log in that is a massive failure on the developers and You. Fix this. 1 star for now as this app doesn't work. Also I've just read other people's reviews. your App is clearly garbage. how have you not fixed it. you look like a dodgy unknown developer App with the experience u get
Products are the best, but the app is terrible! For days now I can't do any purchases because I'm stuck un "Verify you're human" screen! Also, most of the times my card payment fails, and have to do it again.
You cannot change the language to English if i am in non english counrty (Hungary). Super bad user experience. disappointed.
Good shop but horrendous twitchy constantly reloading app drove me round the bend having to go through one purchase adout 5 times, terrible!
Great app until you want to purchase, which doesn't work. Stick to the website.
The app dies after trying to log in.
Can't sign in into the app. Loader is displayed.
Nu pot face login, da 404 error in webview de brave cand fac login din aplicatie. Nu doresc sa folosesc alt browser.
i cannot login this app. i get 404 error after inputting code from email.
Nigdy w życiu nie widziałem, żeby aplikacja tak mocno się sypała. Dosłownie nie da się nic zamówić. Cały czas prosi o uzupełnienie danych, wpada w jakieś dziwne pętle, buguje telefon. Kompletna porażka.
aplikacja tak bezużyteczna że boli. 45 razy sprawdza czy jesteś człowiekiem, logowanie pisane na kolanie a na koniec "usługa niedostępna, zgłosiliśmy technikom". 30 lat e-commerce a niektórzy dalej nie potrafią sprzedawać online
I can't log in to the app. Every time the app redirects me to the website to log in, the website returns a "404 Not Found" error. This has been going on for several months, so I'm not sure if anyone knows about this error or is taking any action to fix it.
I was not awarded points availabe with running challenges associated with external app (es garmin). Sometimes I don't receive points for reviews I post. edit: customer service couldn't solve the challenge issue.
Trash loyalty programme policies. There was a 5€ bonus for the first purchase through the app which is given as 3000 points. Though unlike the other points these 3000 expired in a month. Shady, uninstalled.
The app does not sync with the online account. I add some products to the favorites on the website and they did not appear in the favorites list on the app. And the favorites from the app did not appear in the website list. I logged out from the mobile app and then i logged back in (hoping the lists will sync this way) and the favorites list is empty now. Weak data retention. And is not even hard to make it properly.
cant find shop on las palmas
Szeretem ezt a boltot, de ilyen rosszul működő appot még nem láttam. Nem lehet véghezvinni a fizetést, mellesleg a google letiltotta a bejelntkezést valami partneri irányelv miatt, a kosárba random berak cuccokat amik az előző kosaramban voltak és sikertelen volt a fizetés hozzá, a fizetésnél be kell lépjek megint (?? nem azért van az app, mert akkor ezek a dolgok egyszerűbbek?) Egy ilyet máshol 2 óra alatt megjavítanak, én egy napja már küzdök ezzel a felülettel.
Delivery takes longer than promised
impossible to register
App is horrible trying to buy something
Garbage app cant even log in
No English language in Hungary
Cannot log in into my account (404 Not Found nginx error)
developers know why only 1 star, love the store, hate the app
Când vrei sa dai share la un produs, îți face share doar la titlu (text) fara link...
completely unable to log in. app fails every time it looks for website pointless sorry I want a free product if u want me to use my time to fix your app to spend my money. come on guys
The login page shows error 404. Can't login, can't finish a purchase. Useless lile this. (czechia)
Fake voucher offers for 'buying in app'. bought a bike through the App, but was denied the voucher as I used iDeal which took me away from the app environment.
Automatás átvételnél nem enged címet választani az alkalmazás
Nie działa w ogóle synchronizacja między koszykiem w aplikacji mobilnej a webowej. Poza tym aplikacja mobilna ma wiele innych mankamentów..
Fools the customer. Have points that converts to gift card. Can't use the gift card.
when trying to log in, it opened up this spam scam website and I kept getting notifications that my "payment was unsuccessful" when I made no payment and didn't even use the app yet.
can't even login. the app tries to open a webpage but can't and repeats it several times like an annoying crash.
If the browser is prohibited from opening other applications and blocking is enabled, you cannot log in to this application. Other vendors do not have this problem and have better implemented applications.
i need to see my order status the app only shows me where to shop.
very bad app. No Russian or English language options in Latvia?!
Impossible de s'identifier pour se connecter sur la dernière version de l'app. Heureusement que je peux toujours accéder à mon compte Decathlon depuis le site web...
j'ai commandé 3 articles j'ai reçu un + plus j'ai aucun mail par rapport au outre articles dans application il me dit que commande terminée ??? j'ai appelé le support aucune réponse le téléphone reste on attente qu'on j'ai connecté avec mon ordinateur j'ai vue que les deux articles son annuler mais refund stat = REFUND_MANUAL Mois j'ai payé avec ma carte bancaire donc vous devez me l'envoyer dans ma carte dernière fois que je commande quelque chose ici
App doesn't start anymore
aplikacja w kółko prosi mnie o uzupełnienie danych na etapie wyboru dostawy mimo że wszystko jest uzupełnione. nie da się nic zamówić
No way to check membership points expiration, you gain them with difficult and long efforts only to find them depleting randomly without any prior warning. Membership is useless, that's why I seldom even buy from them. Better products available elsewhere at better prices, and stingy fidelity program.
Waardeloze zoekfunctie. "Sportbroek heren rits" gefilterd op items voor krachttraining geeft een workshop als enige zoekresultaat
żadnym sposobem nie udało się zalogować, mimo pomocy konsultanta, który robił co mógł, w sumie walczyłem chyba godzinę
interface is not available in EN
Can't find Burlington Store. How is this helpful if you can't even experience it.
+ 12 more in the clipboard copy
Sentiment summary
76%
Positive (4-5★)
10%
Neutral (3★)
14%
Negative (1-2★)