Review Insights · Google Play
Deliciously Ella: Feel Better
Hero UK Foods Ltd · 3,393 ratings · ★ 4.6
4.6
★★★★★
3,393 ratings
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Top complaints - extracted from 25 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"recipes"
10 negative reviews mention this · 40% of all complaints
★★★★★ "app keeps freezing when using the shopping list function. disappointed in recipes overall as not many good kids options and not much variety mostly pasta or noodles with different veg..." - Kristi T
2
"crashes"
7 negative reviews mention this · 28% of all complaints
★★★★★ "Love the content, but the app is often unusable. It crashes whenever I try to access any of the meditation or breathwork sessions. PLEASE FIX THIS APP! It used to be so good. I feel like I'm wasting my subscription." - Charlie Clegg
3
"work"
5 negative reviews mention this · 20% of all complaints
★★★★★ "Love the content, but the app is often unusable. It crashes whenever I try to access any of the meditation or breathwork sessions. PLEASE FIX THIS APP! It used to be so good. I feel like I'm wasting my subscription." - Charlie Clegg
4
"frustrating"
5 negative reviews mention this · 20% of all complaints
★★★★★ "The app double plays audio tracks and I have to close the app to stop them. Buttons don't work when selecting workouts. It's so frustrating." - Charlie Dawson
5
"slow"
5 negative reviews mention this · 20% of all complaints
★★★★★ "As others have said, app is very slow and continuously crashes which is very annoying when wanting to use a video or audio. Rarely get 5 minutes before it crashes. Will not be renewing" - Naomi Coombes
6
"love"
4 negative reviews mention this · 16% of all complaints
★★★★★ "Love the content, but the app is often unusable. It crashes whenever I try to access any of the meditation or breathwork sessions. PLEASE FIX THIS APP! It used to be so good. I feel like I'm wasting my subscription." - Charlie Clegg
7
"content"
4 negative reviews mention this · 16% of all complaints
★★★★★ "Love the content, but the app is often unusable. It crashes whenever I try to access any of the meditation or breathwork sessions. PLEASE FIX THIS APP! It used to be so good. I feel like I'm wasting my subscription." - Charlie Clegg
8
"ingredients"
4 negative reviews mention this · 16% of all complaints
★★★★★ "since latest update despite being set to UK all recipes appear in US format and no idea what some of the ingredients actually are - garbanzo beans for a start, who knew that was a chickpea! sort it out please, I love the app but so many rec…" - Naomi Wilshire
9
"often"
3 negative reviews mention this · 12% of all complaints
★★★★★ "Love the content, but the app is often unusable. It crashes whenever I try to access any of the meditation or breathwork sessions. PLEASE FIX THIS APP! It used to be so good. I feel like I'm wasting my subscription." - Charlie Clegg
10
"play"
3 negative reviews mention this · 12% of all complaints
★★★★★ "Loved this app, my go to for so much. But now glitches, closes when it feels like it. All the meditations etc play twice, have to pause one, then the other one stops. And now as soon as click on anything, app closes." - kate shaw
11
"anything"
3 negative reviews mention this · 12% of all complaints
★★★★★ "Loved this app, my go to for so much. But now glitches, closes when it feels like it. All the meditations etc play twice, have to pause one, then the other one stops. And now as soon as click on anything, app closes." - kate shaw
12
"contacted"
3 negative reviews mention this · 12% of all complaints
★★★★★ "Latest app update has somehow removed all the play buttons on the exercise videos. I've contacted and was promised this would be hot fixed but nothing as yet" - Rebecca Simpson
📋 All 25 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
erroring out when trying to subscribe
Loved this app, my go to for so much. But now glitches, closes when it feels like it. All the meditations etc play twice, have to pause one, then the other one stops. And now as soon as click on anything, app closes.
Latest app update has somehow removed all the play buttons on the exercise videos. I've contacted and was promised this would be hot fixed but nothing as yet
since latest update despite being set to UK all recipes appear in US format and no idea what some of the ingredients actually are - garbanzo beans for a start, who knew that was a chickpea! sort it out please, I love the app but so many recipes bugs this year I'm not sure I'll renew.
can't open anything. you get an never ending loading circle. can't heart anything either. tried updating no new updates. tried everything and still wont work. shame as the app is a good resource but no use if I camt access any of the recipes etc. please look into it and fix it.
the search experience is soo bad! very often the search does not work at all or is super slow.
The app doesn't work. I've contacted their customer service, but they didn't find a solution either
Changing this as the most frustrating app since up grade half recipes missing followed instructions to uninstall and reinstall worked for a while now worse than ever can't even get into app now telling my email wrong won't accept password redone password still won't let me in !!!! Round and round in circles not impressed
Glitches all the time and now it won't give me the full method for anything. Really annoying as the recipes are great and I have used this app for ages but I may have to delete it because it is pretty useless if it doesn't work.
App is perfect on Samsung phone but doesn't show the full recipe on Samsung tablet, uninstaled it and reinstalled, no change, hope it's a temporary fault.
Unusable app, as it crashes back to the home screen each time I try to log in.
Terrible, crashes out, slow.
The recipes and content is good but the app crashes all the time. They have the ingredients section but it crashes half the time you can't even see the ingredients at the right time
Was a great app, before and during subscription but now I have unsubscribed all my content/recipes are now unaccessible/no method or ingredients. This wasn't the case before subscribing, app was always freezing/lagging too
Love the content, but the app is often unusable. It crashes whenever I try to access any of the meditation or breathwork sessions. PLEASE FIX THIS APP! It used to be so good. I feel like I'm wasting my subscription.
when you start the sleep story it plays twice at the same time out of sync. seems to be something with the auto play. the pause button stops one but the other will play for about two minutes then stop... been broken for ages, gave it a go to see if it's fixed. it's not. if you restart the paused story, after the other stops, that will stop and reset to 0 after two minutes... does the app know I'm writing this review 😆? it just stopped again... 5 stars if fixed
paid app
app keeps freezing when using the shopping list function. disappointed in recipes overall as not many good kids options and not much variety mostly pasta or noodles with different veg...
The app double plays audio tracks and I have to close the app to stop them. Buttons don't work when selecting workouts. It's so frustrating.
love this app there are some great recipes but unfortunately there have been a few bugs recently which is frustrating several recipes won't open and some with errors on where some of the ingredients are missing the amounts or listed as "null" if this continues i will have to consider cancelling my membership.
I love these recipes and it's such a shame the app is so frustratingly glitch. Shopping list is a nightmare and constantly freezes on me and I have to force the app to close. I've contacted the help desk about it but I still have trouble. The app often freezes especially when I'm using the search function lately. It's so frustrating because I want to use this app for almost every meal but have to deal with the issues almost every day.
As others have said, app is very slow and continuously crashes which is very annoying when wanting to use a video or audio. Rarely get 5 minutes before it crashes. Will not be renewing
Great content. Terrible app. The app crashes all the time and is so slow and glitchy. Its very frustrating to use!
The app is simply too clitchy. It constantly crashes and is very slow to respond, which is very unfortunate given this is a paid app. It has great recipes and I enjoy the idea of incorporating an easy shopping list, meditations, and exercise plans. Maybe the issue is primarily on Androids, in which case it should be given immediate updates to rectify.
good app in general but the sounds blip on my Google Pixel 8. It's actually also just crashed completely while I was writing this review
Sentiment summary
89%
Positive (4-5★)
4%
Neutral (3★)
7%
Negative (1-2★)