Review Insights · Google Play
Detective Files: Mystery Cases
SayGames Ltd · 5,487 ratings · ★ 4.3
4.3
★★★★★
5,487 ratings
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Top complaints - extracted from 41 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
20 negative reviews mention this · 49% of all complaints
★★★★★ "the amount of ads is double the game play. each scene goes by so quickly for a lengthy ad." - Jamie Rogers (Meanie Queenie)
2
"level"
11 negative reviews mention this · 27% of all complaints
★★★★★ "Ads ads and more ads. Every time you click or complete a level. Makes it basically unplayable. Cute game, but completely ruined by ads" - Crystal Meyers
3
"every"
9 negative reviews mention this · 22% of all complaints
★★★★★ "Ads ads and more ads. Every time you click or complete a level. Makes it basically unplayable. Cute game, but completely ruined by ads" - Crystal Meyers
4
"watch"
7 negative reviews mention this · 17% of all complaints
★★★★★ "Sooooo many ads. You can place person in right place and makes you watch another ad. 😡" - Karen Keys
5
"levels"
5 negative reviews mention this · 12% of all complaints
★★★★★ "This looked like fun. Less than five levels into the game, however, and I'd already spent more time watching ads than playing. (These are the LOOOOONG ads, too.) Nope. Better things to do with my time. Uninstalled." - Scott Fields
6
"uninstalled"
5 negative reviews mention this · 12% of all complaints
★★★★★ "This looked like fun. Less than five levels into the game, however, and I'd already spent more time watching ads than playing. (These are the LOOOOONG ads, too.) Nope. Better things to do with my time. Uninstalled." - Scott Fields
📋 All 41 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
the amount of ads is double the game play. each scene goes by so quickly for a lengthy ad.
Ads ads and more ads. Every time you click or complete a level. Makes it basically unplayable. Cute game, but completely ruined by ads
This looked like fun. Less than five levels into the game, however, and I'd already spent more time watching ads than playing. (These are the LOOOOONG ads, too.) Nope. Better things to do with my time. Uninstalled.
Extra long ads started right away. After every single level. Double ads sometimes. Spent more time watching ads then playing the game. Uninstalling.
game is good but too many ads
Ads are insanely looooong!
dumb
Game is fun but too many ads. deleting
not a bad game but there is a required advertisement after every single level. also the ui doesn't feel great.
I like the game but I deleted it because of it saying evil spirits. Not my thing.
this is a childhood game 🎮😤
Aaaaaarrrrrrggggghhhhh!!! ads after the 1st level!!!! so I will be uninstalling as soon as I run put of lives!!!
weird game
Boring ad simulator with zero challenge.
to many ads.
Uninstalled, clues don't make any sense the further along you go. Madison likes to place flowers on her windowsill but doesn't pair with the actual flower on the windowsill but the cactus? Make it make sense 😭
if you're presenting me with double rewards if I watch an ad and I choose to not watch an ad, don't show me an ad
we cannot sync the game to any account, if you change your phone, then the game level you last played is gone for good, you have to start from level 1
adds after every case. annoying that annoying I've deleted the rubbish game. if I wanted pure ads with a smidge of gameplay id play.
too much forced ads
I love detective stuff. murder mystery, true crime, books related to this stuff etc. my fav detective game's next level is currently in development so I thought I'd try smth else. the game is too simple, boring, and WAY. TOO. MANY. ADS. if you want smth to turn ur brain off sure, but I was looking for a more challenging game. sorry, deleted after like 3 levels.
cute game but ads...
You need to go back to kindergarten and learn the difference between ROCKING and SWINGING. I refer to level 20. And what is with making people repeat every so many levels?!? Plus, the ads are ridiculous. The same ads OVER and OVER. Yes, I know if we want the coin reward we must watch the ad. You leave us no alternative. It 8s that 9r pay to release the criminal. Got to build up the coin base in order to do that. I couldn't take any more. Uninstalled
Filthy disgusting manipulation tactics. Instead of a "next" or "continue" button, it's "Imprison" or "let go". Imprison being the watch an ad to double your reward button. That's sick, uninstalled after 2 levels.
HATE the force ads
This 🎮 app's haptic feedback sucks. The type casting is arbitrary. The money 🪙 given for each level is too low to afford a retry. There's too many watch ads for rewards. This game makes no sense in later levels.
Forced ads that you can't skip between every level.
An ad serving app, interrupted by occasional very easy logic puzzles
Sooooo many ads. You can place person in right place and makes you watch another ad. 😡
too many and too long ads
meh
somewhat juvenile
to many ads
It's a good game, but you get a pop-up ad after EVERY level. Then you have to watch another ad if you want extra coins.
an advertisement EVERY single game is too much. gameplay wise, nahh, 4/10. not that challenging tbh. edited : i understand ad supports devs financially, no problem. but the length of each game is ~1+ min, an ad every 2 mins is a bit much. but i appreciate your side taking this as a valid criticism. kudos.
Started playing. Nice and simple. Then forced and after few rounds and now banner ads too. Please remove banner ads. Those distract.
you need to watch a ad just to arrest the criminal it annoys me
Forced ads from level 5 and it doesn't seem there's much to do, the game isn't hard
The puzzles are easy enough for a toddler, and there's an ad after every puzzle. If watching ads amounts to 40-50% of your game time, you have a bad game. Uninstalled.
it's too early to tell my reactions and comments.
it's a cute game, but the ads are RIDICULOUS. uninstalling.
Sentiment summary
82%
Positive (4-5★)
8%
Neutral (3★)
10%
Negative (1-2★)