Review Insights · Google Play
DigiLocker
National eGovernance Division, Government of India · 617,063 ratings · ★ 3.9
3.9
★★★★★
617,063 ratings
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Top complaints - extracted from 24 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"documents"
5 negative reviews mention this · 21% of all complaints
★★★★★ "very poor experience bahut bekar app h documents load hone k baad bhi show nhi kr rha aaj form ki last date h or iski wajah se form fill nhi kr paa rha hu bahut bekar app pichle 4 5 ghnto se try kr rha hu pr ek bhi result nhi milaa . verry …" - Imran Ali
2
"marksheet"
4 negative reviews mention this · 17% of all complaints
★★★★★ "my 10th (Dmc) marksheet is not opened in this digilocker" - MITANSHI
3
"application"
3 negative reviews mention this · 13% of all complaints
★★★★★ "this is a worst government application" - Suraj Humbe
4
"other"
3 negative reviews mention this · 13% of all complaints
★★★★★ "document can not be verified other details can not be open" - Ashish Kumar
📋 All 24 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
zero/0
very poor experience bahut bekar app h documents load hone k baad bhi show nhi kr rha aaj form ki last date h or iski wajah se form fill nhi kr paa rha hu bahut bekar app pichle 4 5 ghnto se try kr rha hu pr ek bhi result nhi milaa . verry verry poor experience
very bad
this is a worst government application
my 10th (Dmc) marksheet is not opened in this digilocker
not opan this aap big parablam
irritating app🤬
not supporting my phone
app is not opening just showing loader at splash screen.
can't issue birth certificate.
isme bihar board ka marksheet nahi hai ye bekar app please ise update kariye
I changed my phone. when I reinstalled. Asks for verification of adhaar and when entered, it says already registered. Is there a solution or abandon the app?
as always govt build app is bad in design, and get stuck with most stupid error message
document can not be verified other details can not be open
we can't get our all documents like our XII marksheet and so many other documents, this app is so laggi
Worst app ever made by the government we didn't expect less from them every time it's showing verify your aadhar but I verified it many times. but it's didn't showing my documents and Other.
id open nahi ho rahi hai
No document gets issued; it just shows 'No record found'. It is a terrible application.
ok
worst application
worst app...I was at first happy that it's a good app for our documents but it's so gross...I needed to download my re evaluated fresh 12th marksheet which I will not get from school but from here....but it always says to verify aadhar and I literally did it thousands of times still it keeps stucking back there and not giving my new 12th certificate...so irritating please please please 🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🤧🤧🤧fix it i need it for my college admission......
Don't show BSEB
not as easy to use issued documents & degrees and diplomas are not in the correct manner to view in digilocker. it makes so many problems to use. can't rate it more than 2 Star.
very bad app... iss app pe result check mt krna expectations se km hi aaeg... Direct cbse ke site pe krna... Yeh app hi manhoos hai
Sentiment summary
73%
Positive (4-5★)
4%
Neutral (3★)
23%
Negative (1-2★)