Review Insights · Google Play
DigiLocker
National eGovernance Division, Government of India · 610,936 ratings · ★ 3.9
3.9
★★★★★
610,936 ratings
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Top complaints - extracted from 30 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"login"
5 negative reviews mention this · 17% of all complaints
★★★★★ "In this app login & verification problems after update.Other wise it is better. It is not easily handy for relogin. This is Indian government app But after updates It is blocked my account.There is no unblock facility available now Develope…" - Atmaram S
2
"able"
4 negative reviews mention this · 13% of all complaints
★★★★★ "In this app login & verification problems after update.Other wise it is better. It is not easily handy for relogin. This is Indian government app But after updates It is blocked my account.There is no unblock facility available now Develope…" - Atmaram S
3
"digilocker"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Digilocker show wrong data, it takes mismatch data." - Shiv Kamal Tiwari
4
"update"
3 negative reviews mention this · 10% of all complaints
★★★★★ "In this app login & verification problems after update.Other wise it is better. It is not easily handy for relogin. This is Indian government app But after updates It is blocked my account.There is no unblock facility available now Develope…" - Atmaram S
5
"year"
3 negative reviews mention this · 10% of all complaints
★★★★★ "I am not able to add Maharashtra HSC marksheet as the year 2026 is not appearing in year selection list. Why year 2026 is not present in Maharashtra HSC board marksheet download option ? There are 2024 year present twice but not 2026." - Minalkumar Jain
6
"board"
3 negative reviews mention this · 10% of all complaints
★★★★★ "I am not able to add Maharashtra HSC marksheet as the year 2026 is not appearing in year selection list. Why year 2026 is not present in Maharashtra HSC board marksheet download option ? There are 2024 year present twice but not 2026." - Minalkumar Jain
7
"problem"
3 negative reviews mention this · 10% of all complaints
★★★★★ "In this app login & verification problems after update.Other wise it is better. It is not easily handy for relogin. This is Indian government app But after updates It is blocked my account.There is no unblock facility available now Develope…" - Atmaram S
8
"documents"
3 negative reviews mention this · 10% of all complaints
★★★★★ "No aney report card is showing of this year. It's very bad, please update this setting, for better experience. And most of Maharashtra state documents was place issue. l request to fix this bug." - Nikhil Bodekar
📋 All 30 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
One of the worst app I have ever used
Digilocker show wrong data, it takes mismatch data.
useless!
seamless
In this app login & verification problems after update.Other wise it is better. It is not easily handy for relogin. This is Indian government app But after updates It is blocked my account.There is no unblock facility available now Developer take action
I am not able to add Maharashtra HSC marksheet as the year 2026 is not appearing in year selection list. Why year 2026 is not present in Maharashtra HSC board marksheet download option ? There are 2024 year present twice but not 2026.
bakwaas
Very worst app, I am very disappointed by this poor app services.
I'm not able to find the telengana 12th board marksheet .even if I search TSBIE or TGBIE .I need it for my entrance exams and it's not even uploaded.even the year 2026 is not updated.
There is always a server issue, my result was not downloaded and I was not able to fill the form also, I have been downloading it for a long time, now whom should I go to, the result is not available offline, it is available only in DigiLocker.
not opening, it shows "oops something went wrong please try it later" every time I try it to open...I tried it with different cellphones but problem is same
open nhi ho rha
worst experience sometime account already logout and cause problems in logging again
fake
वैरी bad
Whenever this app is required, it asks for login and does not work. This app is completely bogus and very disappointing.
it's bad app.. use less
iam frustrated using this app, asking every time to turn developer options , but i turned off already , just causing headache
The app supports many languages but not Urdu.
Login problem
Third class apps each document shown error
forget pin otp not received
this is not use for bihar board students
Good but please add some more option for West Bengal, like Marriage certificate, Epic card, Madhymik Result before 2009, Abha card, WBSUB Result .
I want forget password but otp is not generating please solve this problem
No aney report card is showing of this year. It's very bad, please update this setting, for better experience. And most of Maharashtra state documents was place issue. l request to fix this bug.
need login and create new options need update new options
it signs out on its own, when I entered the pin it says incorrect pin then trying from logging in using OTP, no OTP is sent. I've updated my phone number in aadhar and since then I haven't been able to access my documents
app is not working properly, whenever i want to see some of my docs nothing happened it showed error
DigiLocker is a very useful app for storing important documents like DL and RC 📄.However, frequent logouts and login issues make it inconvenient in urgent situations ⏳. Sometimes OTPs do not arrive or login attempts get blocked ❌, making access frustrating.Since these documents are essential for emergencies and official checks ⚠️, reliability is affected.The app should improve session stability, reduce forced logouts, and make login more flexible for smoother access 👍
Sentiment summary
73%
Positive (4-5★)
4%
Neutral (3★)
23%
Negative (1-2★)