Review Insights · Google Play
Digital Grading Co
VALYRIAN LABS LTD · 409 ratings · ★ 4.3
4.3
★★★★★
409 ratings
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Top complaints - extracted from 79 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"card"
17 negative reviews mention this · 22% of all complaints
★★★★★ "just give us ads, no casual collector wants to pay $60+ just to see what ur card MIGHT grade. can't even check the app out without paying" - Cody Easter
2
"cards"
16 negative reviews mention this · 20% of all complaints
★★★★★ "DO NOT DOWNLOAD OR PAY FOR THIS APP. I paid for the pro subscription and decided to give it a try cuz everyone online is talking about it. I found it really frustrating that the app is not able to register and scan cards like 85% of the tim…" - TinTin Lee
3
"grade"
15 negative reviews mention this · 19% of all complaints
★★★★★ "just give us ads, no casual collector wants to pay $60+ just to see what ur card MIGHT grade. can't even check the app out without paying" - Cody Easter
4
"subscription"
13 negative reviews mention this · 16% of all complaints
★★★★★ "DO NOT DOWNLOAD OR PAY FOR THIS APP. I paid for the pro subscription and decided to give it a try cuz everyone online is talking about it. I found it really frustrating that the app is not able to register and scan cards like 85% of the tim…" - TinTin Lee
5
"free"
12 negative reviews mention this · 15% of all complaints
★★★★★ "no free trial or demo of the features. instant uninstall. I need a proof of concept before I'm locked into a subscription. very predatory" - Kody Seward
6
"waste"
12 negative reviews mention this · 15% of all complaints
★★★★★ "wants me to buy a subscription before using or seeing how any of it works, wants a Google app review before using. trash, waste of time." - Sageathor
7
"money"
12 negative reviews mention this · 15% of all complaints
★★★★★ "I encourage anyone thinking of dumping $15 or more for this app to read this review first, as this app is currently being promoted by a lot of influencers online right now. I have been collecting about 100 cards to grade over the past year,…" - Alex Trudeau
8
"paid"
9 negative reviews mention this · 11% of all complaints
★★★★★ "tried to log back in to the account which I had already paid for. tells me I have to pay again." - tracy t
9
"scan"
9 negative reviews mention this · 11% of all complaints
★★★★★ "DO NOT DOWNLOAD OR PAY FOR THIS APP. I paid for the pro subscription and decided to give it a try cuz everyone online is talking about it. I found it really frustrating that the app is not able to register and scan cards like 85% of the tim…" - TinTin Lee
10
"grading"
9 negative reviews mention this · 11% of all complaints
★★★★★ "Not a really great app, it's not great at finding the card you need. when you deal with high end cards having to take the card out multiple times to make it work is not worth the risk here. Even after you subscribe to a monthly payment you …" - roni yako
11
"worth"
8 negative reviews mention this · 10% of all complaints
★★★★★ "I encourage anyone thinking of dumping $15 or more for this app to read this review first, as this app is currently being promoted by a lot of influencers online right now. I have been collecting about 100 cards to grade over the past year,…" - Alex Trudeau
📋 All 79 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
just give us ads, no casual collector wants to pay $60+ just to see what ur card MIGHT grade. can't even check the app out without paying
I would stay away from this app. I didn't even get to try the app it wouldn't let me create me profile. It got stuck making me upload a pfp and name like 6 times in a row
tried to log back in to the account which I had already paid for. tells me I have to pay again.
DO NOT DOWNLOAD OR PAY FOR THIS APP. I paid for the pro subscription and decided to give it a try cuz everyone online is talking about it. I found it really frustrating that the app is not able to register and scan cards like 85% of the time. Even when I'm using a tripod, and clean white background, perfect lighting and my phone being perfectly balanced. In the remaining 15% of the time when it works, half of the scanned cards are flipped upside down. Absolutely Scammed.
no free trial or demo of the features. instant uninstall. I need a proof of concept before I'm locked into a subscription. very predatory
wants me to buy a subscription before using or seeing how any of it works, wants a Google app review before using. trash, waste of time.
I encourage anyone thinking of dumping $15 or more for this app to read this review first, as this app is currently being promoted by a lot of influencers online right now. I have been collecting about 100 cards to grade over the past year, with the intention of sending off to PSA. This app only recognized 2 cards- does that suggest high accuracy? It also "recognized" nonexistent corner whitening, against their own suggested white background. Not nearly reliable enough to be worth money.
downloaded, signed up etc and then right at the end it wants me to pay a monthly fee.... absolutely not what a joke
Not a really great app, it's not great at finding the card you need. when you deal with high end cards having to take the card out multiple times to make it work is not worth the risk here. Even after you subscribe to a monthly payment you still need to pay for fast tracked grading. If you are looking to do a large volume, it's not worth it, if you're just your average collector trying to determine if sending your card in is worth it, just take the risk.
Be careful. NOT free to use (or even try). After spending 10 minutes of my life downloading, registering, choosing user pics, answering personal tastes, etc. it immediately asked me to subscribe to a monthly plan. No warning in the app store, mo warning nowhere! Shady practices. I could not try to grade my card.
more than likely a scam avoid at all costs
man do i realy gotta pay oh hell no yall crazy
cant even see what the app does before it asks for a minimum payment of 4.99, could be the best out there dosent matter if ive not idea what service im paying for, before a paywall
paid app dont bother
terrible have to pay so much and did then still needed the elite membership to use them waste or 15 bucks for nothing!!
They ask you to rate the app before you even get started using the app, also pay wall with no trial to see if its even worth it.
trash
trash app cant even scan my card when im looped at the create profile cover and nametag for a solid 20 minutes
this app is just a money grab it has tiers but you can't actually grade until tier 3. but they'll still let you buy grading tokens it just doesn't tell you you cant use them unless you upgrade to tier 3. im sure its probably a good app if you can pay enough to use it. not for casual graders
Really annoying ads and requires a paid subscription to use any features whatsoever.
tried to do the $9 tier and it went from 9 all the way to 15+tax so auto uninstall
Real trash don't waste $15 on this.
Must pay
The app may say free but after getting all your info you are blocked by a paying screen.
Dont bother. Not 1 scan is free.
locked behind a paywall
can't really do anything unless you pay on this app. It's a minimum of about $14. Not really worth it when there's tons of free apps out there for this.
I am currently trying to use the app, I can't get passed taking a photo of the front of the card, used different cards and each of the services, deep scan, card centring etc, nothing works , would not recommend at the moment as no service seems to be working
bad app, just a money grab with lots of pay walls dont waste your time
Gave a 9.6 to a card that got psa 7 and 8.4 to a future pqa 10...
should be able to use it without paying even just the basics
couldn't even open the app login is hard i was filling up my collector tag and stuff but when i pressed next it kept returning to the fill up collector tag
literally won't let me make my profile, tried redownloading and resetting my phone and everything but it still resets my profile
Complete waste of time. I paid for a membership and still didn't get full access to the features. Worse, the card scanning is totally unreliable. I tested the same card six times under identical conditions: one scan failed, and the others gave me five different scores between 6 and 10. Don’t bother with this app if you're looking for accuracy.
How could i possibly know it's any good if it doesn't even offer A SINGLE free trial grading? If it asks for payment before showing any feature or result, it's most likely bad. 🤷🏻♂️
you have to pay to get to know what your cards are worth pathetic
uses blockchain
didn't even get into the door, it MAKES you have notifications on for the app or you can't even get through, I understand camera access but NO I dont care if its done giving me the grade, I have only messaging apps with notifications on no others, its ridiculous that you REQUIR notifications be turned on
doesn't work easily.
didn't get a chance to even test it out without wanting payment. 1 star for not even getting a trial run
Horrible app they charge you a subscription and then inside the app they force you to buy credits to use the app a total robbery do not pay the subscription do not use this app!!
was hoping to get a free trial as I collect cards with my kiddo. well he mostly collects, I buy them (he's 8) Wanted to tey it out to see if it's worth it.
horrible app doesn't work 95% of the time try to use tokens to do a grade and complete waste of money horrible experience could never use again
This app is horrible. was not able to scan a single card will have to chargeback subscription due to services not being provided avoid app!!!
Downloaded and paid for the subscription just for it to not work, no matter what background or light.
I paid for a membership and cant even actually get a grade for my cards. I then purchased credits to dp the instant grade and of course I cant use them but it then asks me to upgrade my subscription. Good way to waste money.
would give 0 stars if I could. absolute waste of $15. Tried to request a refund after realizing its garbage after 30 minutes of use and havent gotten a response. dont waste your time and money on this app, its totally inconsistent, like giving 9s to cards with visible dents, and not giving you actual good feed back on cards or why they get the grade they do. it gives a confidence score which has to be total bs. how can it be confident with one picture of front and back. terrible app
Horrible app. After update nothing works. Spending 15 bucks a month for a trash app.
So I own a PSA centering tool and my Salamence EX from Journey together has absolutely perfect centering and is absolutely flawless. this app gave it an 8 saying the centering was 7.5. PLEASE DO NOT WASTE YOUR MONEY ON THIS GARBAGE!
Subcribed at Lite to try it out, but I can't even use their most basic centering feature since it refuses to detect the card within the frame despite trying a million different ways (BG, lighting, zoom, etc). Plus, when I go to pick from the grading menu it says Deep Grade is included, but then kicks me to the subscription screen again. Is it included or not? Also, no contact form or customer support button/section, which is where I would've gone first instead of writing this review. Alas.
+ 29 more in the clipboard copy
Sentiment summary
82%
Positive (4-5★)
2%
Neutral (3★)
16%
Negative (1-2★)