Review Insights · Google Play
DogPack: Dog Friendly Spots
DogPack App Inc. · 7,316 ratings · ★ 4.3
4.3
★★★★★
7,316 ratings
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Top complaints - extracted from 29 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"nothing"
5 negative reviews mention this · 17% of all complaints
★★★★★ "I created a profile and a username on the web. Logged in via the app and it asked me to create a new username again. skipped those steps and when I got to my dog's profile a completely different username based on my email was associated wit…" - Rowan Johnas
2
"listed"
5 negative reviews mention this · 17% of all complaints
★★★★★ "I tried to find restaurants that have patio seating for dogs and nothing was listed." - Gary Williams
3
"friendly"
5 negative reviews mention this · 17% of all complaints
★★★★★ "Hardly anything listed outside of pet stores and hotels. Filtering pet friendly restaurants shows pet stores." - John Haze
4
"find"
4 negative reviews mention this · 14% of all complaints
★★★★★ "I tried to find restaurants that have patio seating for dogs and nothing was listed." - Gary Williams
5
"dogs"
4 negative reviews mention this · 14% of all complaints
★★★★★ "I tried to find restaurants that have patio seating for dogs and nothing was listed." - Gary Williams
6
"places"
4 negative reviews mention this · 14% of all complaints
★★★★★ "Very inaccurate: it tells me that a certain park is perfect for dogs, when in fact dogs aren't allowed there-and never have been! Apart from that park (no dogs allowed), no other places are listed in my city-yay! I couldn't care less about …" - Anne Radulesco
7
"couldn"
4 negative reviews mention this · 14% of all complaints
★★★★★ "Very inaccurate: it tells me that a certain park is perfect for dogs, when in fact dogs aren't allowed there-and never have been! Apart from that park (no dogs allowed), no other places are listed in my city-yay! I couldn't care less about …" - Anne Radulesco
8
"account"
4 negative reviews mention this · 14% of all complaints
★★★★★ "I made a purchase in the app - never received the items and support forced me to goto my bank to dispute the charges so be careful. this app is just a ton of digital store fronts with no real accountability." - Chris Fountain
9
"email"
3 negative reviews mention this · 10% of all complaints
★★★★★ "I created a profile and a username on the web. Logged in via the app and it asked me to create a new username again. skipped those steps and when I got to my dog's profile a completely different username based on my email was associated wit…" - Rowan Johnas
10
"restaurants"
3 negative reviews mention this · 10% of all complaints
★★★★★ "I tried to find restaurants that have patio seating for dogs and nothing was listed." - Gary Williams
11
"stores"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Hardly anything listed outside of pet stores and hotels. Filtering pet friendly restaurants shows pet stores." - John Haze
12
"information"
3 negative reviews mention this · 10% of all complaints
★★★★★ "This may be a great app, no idea, because it needs email/social media to use. Why does every app require so much personal info just to open? Yet another data farming grift selling your information. I could understand needing to make an acco…" - Natasha Harzen
📋 All 29 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
no real clear solution on how to delete your profile
Very inaccurate: it tells me that a certain park is perfect for dogs, when in fact dogs aren't allowed there-and never have been! Apart from that park (no dogs allowed), no other places are listed in my city-yay! I couldn't care less about AI-generated photos; they're ugly and useless.
Hardly anything listed outside of pet stores and hotels. Filtering pet friendly restaurants shows pet stores.
this app is just ads and AI slop generator. I was on it for about an hour and couldn't find any value in it.
does not work well with android. cannot get past the signing up the dog. have tried reloading the app
nothing loads. deleted and reinstalled and now can't even log in.
Deleted it. Been a user for a few years and I totally understand monetization, but now you pay for interaction and likes and the entire app is a bunch of Ai slop vs people and their dogs. The upside, it was super easy to delete it. No hesitation. The down side is before they ruined it it was a cool app. Had it been just a paid version of the original app (like $1-3 a year) it would have been cool. But the pricing, the Ai, and the size of the app... Just, NO!
I made a purchase in the app - never received the items and support forced me to goto my bank to dispute the charges so be careful. this app is just a ton of digital store fronts with no real accountability.
This may be a great app, no idea, because it needs email/social media to use. Why does every app require so much personal info just to open? Yet another data farming grift selling your information. I could understand needing to make an account to be able to input information, but you can't even open it! Make money with ads, not selling user data.
don't use this 3/4parks not in it in toowoomba no cafes in toowoomba but there is lots
Doesn't even show you dog friendly pubs in one of the most popular seaside towns. Unless I was using it wrong. I search for the seaside town, filtered search to show dog friendly pubs and there was none listed but I know of atleast 2 from previous visits.
first I don't like to create account, second it hard to unsubscribe you from email
couldn't get pay the abysmal setup UI
foreign countries posting non English language. weird. too much personal information required. no clear information on pet friendly restaurants.
not helpful simply wanted to see if my dads dog was chipped couldn't do that
Gives nothing but dog parks and pet stores. Duh I know my dog is allowed there. Give me places besides that. I know there are some and they aren't listed so I can imagine there are many more.
this app will share information with some VERY dodgy people who are apparently 'accredited' If you have a dog that is desirable and you dont want to have to beat people so your best friend wont be sold or used as bait while paying for care...stay away.
looking for dog parks and it was just filled with short term rentals
forced account for a dog whistle is beyond ridiculous.
Nothing new or useful. The map contains wrong places. UPD. I reported the wrong place through the app a few days ago, but it is still there.
Mandatory account creation just to find nearby dog friendly places?
Avinstallerad, det finns påhittade blandrasnamn men inte för renrasiga, t.ex greyhound som jag har.
waste of time in my area
The UI and overall design makes me cry. I cannot imagine an uglier design and a more glitchy app than this. Wouldn't pay one cent for this garbage. There are plenty of better pet related apps out there. My dog deserves better than this horrible thing.
miss leading. there is no off-leash dog park. in fact, there is no dog park at all.
I created a profile and a username on the web. Logged in via the app and it asked me to create a new username again. skipped those steps and when I got to my dog's profile a completely different username based on my email was associated with my dog. The App is OK otherwise, nothing that'll keep me using it.
I tried to find restaurants that have patio seating for dogs and nothing was listed.
I loved the idea of this app to find dog-friendly businesses(cafes, stores, etc.) in my city. However, the map really isn't working for me. The map settings are odd, and multiple businesses that I wanted to check out turned out to be permanently closed. There were also numerous businesses that I know to be dog-friendly, missing from the map. Aside from the map issues, the home page is full of products to buy, and it doesn't really feel like a 'community app'. Disappointed to say the least.
There is no area for dogs to run. nor access to water. It is just a picnic area, and dogs must be on a leash..
Sentiment summary
80%
Positive (4-5★)
7%
Neutral (3★)
13%
Negative (1-2★)