Review Insights · Google Play
Dollar Tree
Dollar Tree Stores · 2,222 ratings · ★ 3.9
3.9
★★★★★
2,222 ratings
🎯 Build a better version
Top complaints - extracted from 56 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"store"
12 negative reviews mention this · 21% of all complaints
★★★★★ "I love the new glow up the Dollar tree has had. I even had a manager from the store across the street from my work tell me that I can find items that might be out of stock at the current store that could be found at the warehouse but when I…" - Lady Kayla Ackley
2
"work"
10 negative reviews mention this · 18% of all complaints
★★★★★ "I love the new glow up the Dollar tree has had. I even had a manager from the store across the street from my work tell me that I can find items that might be out of stock at the current store that could be found at the warehouse but when I…" - Lady Kayla Ackley
3
"items"
10 negative reviews mention this · 18% of all complaints
★★★★★ "I love the new glow up the Dollar tree has had. I even had a manager from the store across the street from my work tell me that I can find items that might be out of stock at the current store that could be found at the warehouse but when I…" - Lady Kayla Ackley
4
"doesn"
9 negative reviews mention this · 16% of all complaints
★★★★★ "At first glance to a Dollar Tree lover this app looks awesome. If you're going to use the app just to browse, don't bother downloading, just use a browser. To expect the app to do what everyone hopes, you will be disappointed. The app is ve…" - C Alvarez
5
"dollar"
7 negative reviews mention this · 13% of all complaints
★★★★★ "I love the new glow up the Dollar tree has had. I even had a manager from the store across the street from my work tell me that I can find items that might be out of stock at the current store that could be found at the warehouse but when I…" - Lady Kayla Ackley
6
"password"
7 negative reviews mention this · 13% of all complaints
★★★★★ "I downloaded this app but I forgot i already had an account, and I forgot my password. I did it through an email link. I tried to change my password but my keyboard comes up then goes away in an instant. This app is too glitchy." - Anthony
7
"scanner"
7 negative reviews mention this · 13% of all complaints
★★★★★ "needs a price scanner." - Christine R
8
"tree"
6 negative reviews mention this · 11% of all complaints
★★★★★ "I love the new glow up the Dollar tree has had. I even had a manager from the store across the street from my work tell me that I can find items that might be out of stock at the current store that could be found at the warehouse but when I…" - Lady Kayla Ackley
9
"dollar tree"
6 negative reviews mention this · 11% of all complaints
★★★★★ "I love the new glow up the Dollar tree has had. I even had a manager from the store across the street from my work tell me that I can find items that might be out of stock at the current store that could be found at the warehouse but when I…" - Lady Kayla Ackley
10
"screen"
6 negative reviews mention this · 11% of all complaints
★★★★★ "I just got a blank Green Screen and that was all, just the Blank Green Screen and after 10 minute I tap my home screen icon to get out of DOLLAR TREE APP ANDROID." - Linda
11
"price"
6 negative reviews mention this · 11% of all complaints
★★★★★ "smaller commodity sizes, higher prices I'm finished with them. when they 1st started that was it 10 for $1 down to 6 and even 4. I quit, I'm out wealthy oliGarcHs" - D King
📋 All 56 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I love the new glow up the Dollar tree has had. I even had a manager from the store across the street from my work tell me that I can find items that might be out of stock at the current store that could be found at the warehouse but when I tried to find such items, such as the perfume body oils. I've had no success finding them on the app. same with trying to find them at other stores. and what is up with the 30 limit on favorites?? please fix the app!!!!!
At first glance to a Dollar Tree lover this app looks awesome. If you're going to use the app just to browse, don't bother downloading, just use a browser. To expect the app to do what everyone hopes, you will be disappointed. The app is very buggy. So many things wrong with it, the review box doesn't allow a high enough character count. My suggestion is, just browse as a guest to see what's new, or what to lookout for- you'll still have to store hop to find what you want.
smaller commodity sizes, higher prices I'm finished with them. when they 1st started that was it 10 for $1 down to 6 and even 4. I quit, I'm out wealthy oliGarcHs
I downloaded this app but I forgot i already had an account, and I forgot my password. I did it through an email link. I tried to change my password but my keyboard comes up then goes away in an instant. This app is too glitchy.
please fix this app. ltem search is awful you never get the right answer no matter how you describe the item. App is a dinosaur very slow.
great
this app never works
app keeps giving error messages soon as I open it
I can't find the make up , shampoo and conditioners and body butters and such
I just got a blank Green Screen and that was all, just the Blank Green Screen and after 10 minute I tap my home screen icon to get out of DOLLAR TREE APP ANDROID.
The app shows delivery by Uber and Instacart! Neither one delivers from this store in my area! Also they show all these items and you check in the app or in store and most items are always out of stock!!! I have been to a lot of stores and hardly ever does the popular items ever get restocked!! It's pathetic and all these stores around my location within a 60-70 mile radius is NOT in stock!!! STOCK UP YOUR STORES REGULARLY IF YOU ARE ADVERTISING THESE ITEMS!! If not, DON'T advertise!!!
couldn't get it to work, first won't let me set up account cause invalid email that I use everyday, then can't set store in guest mode, waste of time
I was originally excited about this app considering I shop here at least once a week and the price points are sometimes inaccurate. My excitement turned to disappointed after scanning my 3rd item and the app returned a message saying"item not found." I scanned several similar items, all giving me the same message. I ended up having to use the store scanner. Also, if your screen times out, the scanner option will freeze forcing you to back out & start over. I don't recommend this app.
the app itself is not responding to my keyboard ans I can't sign the lag is intense
lousy app cant log in, can't create a new account app keeps refusing to launch keyboard...fix this thing
I get nothing, does not work
One of the worst apps ever used. Can't enlarge pictures to see the product. Search doesn't work correctly, I looked for one product and then tried searching for another and the previous product kept appearing. The price check doesn't work. The app states the product is in the store, but not really in the store. Same for the stores just trash.
slow, doesn't work correctly. more irritating than functional.
The app sucks when you try to change your password it takes you to another site and all it does is glitch and you can't change your password.
the app will scan 1 barcode then the screen to scan turns black and doesn't work
scanner needs a update, top match price check in the store, items still ringing 1.25 when everything is 1.50 plus now
Nothing works at all, can't create an account, can't shop as guest, can't select a store. Its 2026, why are we having so many technology issues!
it doesnt even have a buy option i had to go to the website, just to see that it won't even let you get just one, it makes you order 48-384 just for some chocolate. plus it arrives in 10 days
Just downloaded app. It won't pull up anything I am searching for. It's useless. I just uninstalled it.
Dollar tree needs to stay a dollar.👎
app was too difficult, no way to add items to shopping cart, weird.
Well, I guess I'll have to use the web version.
once they raised their price I get better deals at dollar general
scanned one item in store then try again and scanner screen is blacked out. cleared cache, force stop still occurs
My mom bought me a robux gift card and it didn't work I Demand my 10 dollars BACK
people need to watch out bc with the government getting rid of pennies stores like dollar tree think they can keep your change if u dont have pennies you suppose to give 5cent, they're ripping the people off with pennies told manager couple people offered i said not the point they need to give bc they say correct change , then dollar tree should as well. not fair.
unable to accept any password
I found an application out they told me they were hiring and then all the sudden the next day I go in and they tell me they're not hiring never made sense to me
app is bugged doesn't work half the time
You can't order through the app. That's it, waste of time.
Not good at all. Can't reset password and can't login
The search function doesn't have an in store search. Looking for calendars, 15 come up, have to click each one to see that they are out of stock. The filter doesn't allow in store only option.
will not let me log in
I can't look at any products except the weekly ad products.
Completely useless. All it's for is to look at items, no way to order anything. Loading a page takes forever for some reason.
Really, favorites list can only hold 30 items. My walmart list has over 300 items to get with the game. or the option to have more then 1 list.
wouldn't allow me to sign up or log in?
Useless app. Incorrectly shows items as out of stock when they're in stock at the selected store, search feature works poorly (key word searches yield incorrect or no results but if I scan it it comes up, many items have no description or pictures, and it seems the app is never updated. This app needs A LOT of work to be useful.
I thought you was able to scan items from your phone the app doesn't give me that option to do that and it will not let me change the password the app glitches alot I would love to know how people are scanning from their phones
What's the point?
Very displeased. Try to log in, need password update. Use my mobile phone to update, and the website keeps flickering and taking away my keyboard so I can't type. Doesn't help that our store doesn't have a price scanner. Bah Humbug.
inconvenient experience - This app was downloaded in order to check prices. the scanner feature worked one time. afterwards it was only a black screen even after closing the app out and restarting. One out of 10. do not recommend
Please update your app..or correct any glitches. I went to reset my password and ..the app will not allow me to type..anything to reset it. So the download is useless.....I can't get to the scanner..because I can't log in..because the glitch won't allow me to reset my password.🥴
App freezes after scanning items
nothing shows up. when I downloaded the DT app, clicked on it, the whole screen was just the dollar tree logo/emblem. I kept thinking maybe it's loading and will come up. nah I left it there so long just wasting my time. it never did anything. just showed the logo taking up my whole screen and never want to the "app" content. stupid waste of time
+ 6 more in the clipboard copy
Sentiment summary
68%
Positive (4-5★)
9%
Neutral (3★)
22%
Negative (1-2★)