Review Insights · Google Play
Domestika - Online courses
Domestika Incorporated · 106,645 ratings · ★ 4.4
4.4
★★★★★
106,645 ratings
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Top complaints - extracted from 57 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"subscription"
25 negative reviews mention this · 44% of all complaints
★★★★★ "very deceiving, for a simple course or 0.99usd they took aroud 350usd from my bank account for an annual subscription, and keep in mind that this sub isnt refundable, they did it two years in a row, the next year they take the money early o…" - Marouane Hrich
2
"course"
16 negative reviews mention this · 28% of all complaints
★★★★★ "Poorly made app. Choppy and unpleasant to use. Download course video function doesn't work even though I've already bought the course and gives no prompt or indication why the video is not downloading. All-round unpleasant user experience �…" - Sally Mu
3
"charged"
15 negative reviews mention this · 26% of all complaints
★★★★★ "this is a SCAM people!! WARNING!! DONT USE. I, like many others was scammed, charged a unreasonable price for something I had no idea was being added on to my purchase and denied any support at all after the fact. They are scammed and offer…" - D O
4
"scam"
14 negative reviews mention this · 25% of all complaints
★★★★★ "very deceiving, for a simple course or 0.99usd they took aroud 350usd from my bank account for an annual subscription, and keep in mind that this sub isnt refundable, they did it two years in a row, the next year they take the money early o…" - Marouane Hrich
5
"refund"
13 negative reviews mention this · 23% of all complaints
★★★★★ "very deceiving, for a simple course or 0.99usd they took aroud 350usd from my bank account for an annual subscription, and keep in mind that this sub isnt refundable, they did it two years in a row, the next year they take the money early o…" - Marouane Hrich
6
"money"
10 negative reviews mention this · 18% of all complaints
★★★★★ "very deceiving, for a simple course or 0.99usd they took aroud 350usd from my bank account for an annual subscription, and keep in mind that this sub isnt refundable, they did it two years in a row, the next year they take the money early o…" - Marouane Hrich
7
"cancel"
10 negative reviews mention this · 18% of all complaints
★★★★★ "very deceiving, for a simple course or 0.99usd they took aroud 350usd from my bank account for an annual subscription, and keep in mind that this sub isnt refundable, they did it two years in a row, the next year they take the money early o…" - Marouane Hrich
8
"domestika"
10 negative reviews mention this · 18% of all complaints
★★★★★ "i dont understand how without any email, notification or my own approval my account was deducted by usd 329 for domestika. this is so unfair" - Vidushi
9
"year"
8 negative reviews mention this · 14% of all complaints
★★★★★ "very deceiving, for a simple course or 0.99usd they took aroud 350usd from my bank account for an annual subscription, and keep in mind that this sub isnt refundable, they did it two years in a row, the next year they take the money early o…" - Marouane Hrich
10
"customer"
8 negative reviews mention this · 14% of all complaints
★★★★★ "I only paid for one course and now got charged fir a subscription that I can not afford. There is no one that can help me, customer service is none existent. how do I cancel, it won't work. its the 21st of May." - Lisa-Marié Louw
11
"account"
7 negative reviews mention this · 12% of all complaints
★★★★★ "very deceiving, for a simple course or 0.99usd they took aroud 350usd from my bank account for an annual subscription, and keep in mind that this sub isnt refundable, they did it two years in a row, the next year they take the money early o…" - Marouane Hrich
12
"support"
7 negative reviews mention this · 12% of all complaints
★★★★★ "this is a SCAM people!! WARNING!! DONT USE. I, like many others was scammed, charged a unreasonable price for something I had no idea was being added on to my purchase and denied any support at all after the fact. They are scammed and offer…" - D O
📋 All 57 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Poorly made app. Choppy and unpleasant to use. Download course video function doesn't work even though I've already bought the course and gives no prompt or indication why the video is not downloading. All-round unpleasant user experience 👎
very deceiving, for a simple course or 0.99usd they took aroud 350usd from my bank account for an annual subscription, and keep in mind that this sub isnt refundable, they did it two years in a row, the next year they take the money early on so even if you have in mind to cancel a day before you still ripped off one month before, scammers
this is a SCAM people!! WARNING!! DONT USE. I, like many others was scammed, charged a unreasonable price for something I had no idea was being added on to my purchase and denied any support at all after the fact. They are scammed and offer the free use to get your credit card and latch on to it. I contacted them the day I realised they had deducted the annual fee and hadn't used the app on day one, first hour but they refused. Totally unprofessional
Charged a massive $329 USD on June 10 for a renewal without any clear warning or notification email beforehand. Their billing timeline is incredibly misleading. When I reached out for a refund for a service I don't want and haven't used, support just sent a robotic automated refusal. Keeping hundreds of dollars for a forced renewal is deeply unethical. I have canceled the plan and opened an official dispute ticket with My bank Avoid giving them your payment info! THEY ARE A TOTAL SCAM
Scammers - predatory practices with regards to "free trials" and unapproved charges, absolutely no recourse even though their terms and conditions clearly state it. This is all that is wrong today with companies. Not to mention the awful AI-generated translations, out of sequence and sometimes plainly wrong. Run away from this shady organization and get your knowledge literally anywhere else.
you're charging 145.11 USD since March. Stop it and cancel my subscription which I don't have !!! it's a scam, refund my 290 USD !!!
no support, scamming me of of my money
i dont understand how without any email, notification or my own approval my account was deducted by usd 329 for domestika. this is so unfair
it's impossible for me to get through the website 😩
Scamming. Be aware. Do not use. The artists should find another platform, bI am sure they did not signed up for this.
make the app responsive. I can only use the app on a vertical screen! On the tablet this doesn't work. It needs to respond horizontally too.
I only paid for one course and now got charged fir a subscription that I can not afford. There is no one that can help me, customer service is none existent. how do I cancel, it won't work. its the 21st of May.
WARNING!! DONT USE. so sad about what's happened to this app. I, like many others was scammed, charged a unreasonable price for something I had no idea was being added on to my purchase and denied any support at all after the fact. I used to love this app. I love the artists who have made classes on this app. I liked learning both the skills and improving my Spanish. now I must warn anyone to stay away or risk losing hundred of dollars to a predatory scam and nothing but AI responses. horrible.
باخذو منكم اشتراك سنوي ٣٥٠ دولار بدون علمكم و بالسياسات ما برجعو الفلوس ديرو بالكم بقلكم اول شهر ب دولار بدون ما تعرفو
not able to open the app after updating, it's show update now and the play Store it's updated and when clicked on open on play Store the app opens and shows update now
App freezes and nothing loads inside except I have to close the app and reopen. What nonsense it this?
The payment is a scam, no refunds, no clear announcement they will charge you a full year subscription, awful customer service that basically doesn't exist, never ever use this app
I canceled my subscription in January 2026 as I have not used it. The payment has again gone through for another year. Can someone Fri. Your accounts department look into this and get back to me.
it is a scam. do not buy! after paying no contact and no confirmation.
BE AWARE.... will sell you a course at a discount, and took 109 out of my account.. Sneaky and was not transparent with the subscription details. Check the small print, I emailed them straight away, and were not helpful and wouldn't refund me..STAY AWAY FROM THIS APP
Been with domestika for years and have purchased fantastic courses by brilliant teachers but things have changed and not for the better. There's now an endless push to sign up or trick users into a yearly membership and the pushing of AI everything is disgusting and ill judged considering this is meant to be a site for creatives - we actually want to create with real tools not type commands and steal the work of other artists. Would delete if not for the excellent courses I have already bought.
I would give 0 if I could. Scammers. Forced to pay yearly subscription. They DON'T sent reminder that they will take you 300€, even though you didn't want your card to be remembered on the payment!! No one is responding on emails. Bank can't do a thing, because all money they have taken, have invested in good solicitor, and not in app. You have a ton of tutorials, but also a lot of them are locked, even though you are a forced pro member. That's bollocks. Please, BE AWARE of DOMESTIKA!!!!!
Hay cursos desactualizados que siguen promoviendo. y después de la política de compra plus para acceder al certificado, desmejoró la experiencia. creo que domestika en índice de calidad ha bajado muchísimo
DO NOT SIGN UP FOR THIS. Deceptive and shady business practices. Without warning I was charged $329 for an annual subscription. I hope their office is overrun with bedbugs.
Dissappointment :( Just be careful before trial, they will charge immediately after 30 days. I just paid fully on March 2026 (because my CC was charged after trial). Accidentally I pushed cancel membership while checking my account on the apps. They didnt recover my subscription yet (how come they do not investigate that I just paid and never enjoy any benefit yet). I mailed the CS several times, the replies only copy paste asking me to check my account by myself. No solution yet :(
Thieves and scammers! You pretend to sell a single course, but hide a forced subscription in the fine print. That’s deceptive and dishonest. “Non-refundable”? Of course it is, because you know exactly what you’re doing. This is a complete scam, and people should be warned. I will make sure others know about these shady practices and stay far away from your business.
They will charge you $350 if you're not careful, and you will not get a refund no matter how soon you cancel. I saw the other reviews complaining about this, but disregarded them because I thought they were just being careless. I have been a customer for over five years, but I'm going to delete my account now to make sure there's no way I accidentally sign up for anything again
Signed up for a $.99 course and was hit 30 days later with a bill of $349 of which they claim was a voluntary agreement. NO WAY EVER would I have agreed to a 1 year app subscription for $349. This has happened to myself and many others. I would have remembered seeing the offer of $349 if it were indicated clearly. The same story with many others. Then when you try to cancel it often doesn't work, and their customer service is simply a repeated email reply.
Domestika stole my money!!!. They advertised a course that was on sale without stating that I'll be charged for a yearly subscription 3 months later. I have tried reaching out for a refund but they have been ignoring me.
I had purchased the year membership before its price tripled, which gave me 12 credits 1/month. However, I ended up not using half of my credits and they dissapeared, I paid for them why should they expired. I contacted costumer service an AI which sent me the policies of their subscription = no customer service. Some of the courses were great but the reason I didn't spend credits was because the courses became repetitive and spend way too long on the fundamentals making the core lesson 1hr tops
domestika app not working asking to update for new version but post updated it's like a loop the app says update
I didn't even know I had a membership and was charged over 300 dollars. soon as it came out I canceled it but they dont offer refunds.
I canceled my subscription in December but didnt get an email. only yo be charged $329 without my permission. I am asking for full refund as I did not use the app. this is a fraudulent app. I will be reporting this site
Very disappointed with the course quality and customer support! They do not respond to messages and refund request. After your subscription and payment, they do not care if you are satisfied, like the learning experience doesn't matter, just the payment. Very disappointed! Wasted money for me!
I signed up for a trial and cancelled shortly into the trial period (a week in). I found that the material wasn't very useful to me. perhaps to others it could be, but it wasn't what I was looking for. The issue was that after I finished the trial they still charged me. $385.54 CAD after I had cancelled and they have a NO REFUND policy even WHEN THEY MESS UP. 10/10 do not recommend, it seems more like a scam to me now.
Sadly domestika is basically a scam. It's the company, not the artists & presenters, obviously. If you search for reviews online, you'll find thousands upon thousands of people who haven't been able to cancel, don't get a refund when they should, company keeps taking $ from people's bank accounts after they've cancelled their trial or subscription, like $100-200 depending on currency. Like McAfee. You wonder how they can still trade when it's so clearly a scam.
Beware! This company will rob you blind. They will quadruple your subscription fee as a "reward" for your loyalty. This is a company that puts $$ first and customers last. They are devoid of ethics.
charged me for an unwanted subscription
kept telling me my password or username was wrong, even though its what I use on the computer. after the seventh try it tells me I am using an old version and to update. I did update to new version. continues to tell me I'm using an old version and refuses to open. this app has always been mid but now it's frustrating as all get out.
scam! please stay away
Dodgy dodgy company. my wife purchase a $3 (AUD) course last year and was trapped into paying for a $100 subscription she was not made aware she was signing up for and the refused to refund us the money. We cancelled our subscriptions, but one year later and this dodgy company has just charged us over $500!!!! Wish I could leave 0 stars.
THIS COMPANY IS A SCAM! I saw an ad that they provide access to a course I wanted for 1$. I bought it. One month later they tried to charge my card $270 overnight like I subscribed for a year. I never even allowed them to save my card for recurrent payments. Stay away.
Domestika is a textbook example of a predatory subscription scam. Blocking users from logging in, hiding the cancellation option, and continuing to charge money for a service people can’t even access is absolutely disgraceful. This is not a “platform issue”, it’s a deliberate dark pattern designed to trap users and drain their money. Customer support is useless, the system is opaque, and the whole experience feels intentionally hostile. If you respect your time, your money, or basic consumer rig
I was unable to access the course I purchased for 99p and also could not sign in to my account. I emailed several times asking for support but received no response. As a result, I was later charged £280 for a subscription that I was unable to cancel because I couldn’t log in or get help. The sign up and subscription process is not very clear. I now owe PayPal and I can't afford to pay it back. don't sign up
The app charges money in a non-obvious way. Be careful. It looks very much like a scam.
What a scam. I signed up for a $0.99 Blender introduction last month. First off, the course was terrible but obviously $0.99 won't hurt anyone. I ignored follow-up emails and unsubscribed to everything else to keep my inbox clean, and all is well in my world. Or so I thought. To my surprise I got charged $349 today for a Domestika PLUS subscription I never signed up for. Turns out auto renewal for $349 is mentioned in the SMALL print of the first invoice. This is misleading & malpractice.
Predatory and misleading. This company will offer you 3$ course and then charge a 400$ subscription fee to your credit card. Likely the original company has been sold for parts.
BEWARE OF NEW SUBSCRIPTION. i want to give ZERO if i could. subscribed to the sale course on Dec 2025 for how to make soap. but i could nt manage to finish it. however no information about renewal and to cancel. ended up getting UNAUTHORISED DEDUCTION for renewal. Have been asking a refund, same date with the renewal date, but the response from CS has been unprofessional, unhelpful, scripted, not resolving the issue, even not responding the email. even Disney+ was willing to provide refund.
the upgrade is not working
be careful! They charge you 0.99 cents and you pay 280 euros. I will download and give for free your courses
+ 7 more in the clipboard copy
Sentiment summary
86%
Positive (4-5★)
1%
Neutral (3★)
14%
Negative (1-2★)