Review Insights · Google Play
Driving Test Routes
Route-Led Group Limited · 2,818 ratings · ★ 1.9
1.9
★★★★★
2,818 ratings
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Top complaints - extracted from 13 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"route"
4 negative reviews mention this · 31% of all complaints
★★★★★ "I was charged £9.99 but didn't get value for it, I had to pay another £12.99 before I was able to get access to the route I needed to use. Google has refused to refund that the developers are meant to do the refund. Can I get my money back …" - Fredrick Mogekwu
2
"money"
4 negative reviews mention this · 31% of all complaints
★★★★★ "I was charged £9.99 but didn't get value for it, I had to pay another £12.99 before I was able to get access to the route I needed to use. Google has refused to refund that the developers are meant to do the refund. Can I get my money back …" - Fredrick Mogekwu
3
"week"
3 negative reviews mention this · 23% of all complaints
★★★★★ "You cannot use the app unless you subscribe. R170 a week? Id get far more value using a driving instructore or a friend who's done the track. Id be happy to pay a fixed amount for a specific track, example "R80 for a track" but what they ar…" - The Roon
4
"test"
3 negative reviews mention this · 23% of all complaints
★★★★★ "not worth paying for..you have to be 200 metres away from the test centre to check/preview it, and you can only pick one test centre; for each extra one you have to pay more! for me, it's more like a scam!" - jehd mahdi
📋 All 13 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
You cannot use the app unless you subscribe. R170 a week? Id get far more value using a driving instructore or a friend who's done the track. Id be happy to pay a fixed amount for a specific track, example "R80 for a track" but what they are charging is way too steep.
I was charged £9.99 but didn't get value for it, I had to pay another £12.99 before I was able to get access to the route I needed to use. Google has refused to refund that the developers are meant to do the refund. Can I get my money back please?
not worth paying for..you have to be 200 metres away from the test centre to check/preview it, and you can only pick one test centre; for each extra one you have to pay more! for me, it's more like a scam!
misleading routes, out of date routes
it says free but after downloading it ask to purchase🙄
Where is the Upper Hutt test route? Lower Hutt is available but I can't find any info for Upper Hutt.
Zero access to any route of interest without spending at least £9.99 on a subscription so I've no idea if it's of any use. If you want money, I suggest a single route on a test centre be made available so you can at least find out if the app is any good before spending hard earned money on it.
Their webpage never said you have to buy bundles of routs for 28NZD. This is crazy, absolutely deceptive, trying to milk as much money as they can. Dont pay a dime to these people.
frustrating app. I can't change route easily. now I have to pay twice because it's charged me for subscription on a route I don't want any more. no one to talk to. just keep pissing me off
Fraud application...I purchased for one week and they debited my bank account for 3 weeks
overpriced waste of money. so buggy.
Even though in other responses to comments you say you never advertise it as a free app, I beg to differ. To quote your website verbatim: "Download the app FREE!" Now, yes, being pedantic, the "app" is free, but using it will cost you, however thats like saying Here's a free BMW, but tut tut... that will be $1000 per week to use the steering wheel. And YES, this IS the right app, people are smart enough to know what product they are reviewing, especially multiple people.
The navigation is terrible. I received directions to go through private properties. Don't waste your time. Stay away.
Sentiment summary
20%
Positive (4-5★)
3%
Neutral (3★)
77%
Negative (1-2★)