Review Insights · Google Play
EarnIn: Why Wait for Payday?
Activehours Inc. · 297,400 ratings · ★ 4.8
4.8
★★★★★
297,400 ratings
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Top complaints - extracted from 22 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"account"
7 negative reviews mention this · 32% of all complaints
★★★★★ "They took out 15$ of my account. I never even downloaded. So I can't rate this because I never even downloaded it" - Mary
2
"money"
5 negative reviews mention this · 23% of all complaints
★★★★★ "I deleted it, it's been becoming more useless over the last 2 years. When I made 1500 a week they dropped my limit to 200 out of nowhere and then started seeing the "Direct deposit your check to Earnin and get up to $1000 a week limit!" Yea…" - David Carmichiel
3
"paid"
5 negative reviews mention this · 23% of all complaints
★★★★★ "I'm no longer wasting my time with this app. now it's saying that my income doesn't qualify anymore even though I paid on time and was never late with my payments. talk about dropping the ball on your most loyal consumers. uninstalled" - JD Miles4
4
"other"
4 negative reviews mention this · 18% of all complaints
★★★★★ "This app started great till they changed giving boost only to co workers and thats when all sort of problem literally since they changed only co workers can boost everything goes down. Worse it has to be perfectly match to your co worker wh…" - Zsa Gaerlan
5
"started"
3 negative reviews mention this · 14% of all complaints
★★★★★ "I deleted it, it's been becoming more useless over the last 2 years. When I made 1500 a week they dropped my limit to 200 out of nowhere and then started seeing the "Direct deposit your check to Earnin and get up to $1000 a week limit!" Yea…" - David Carmichiel
6
"direct"
3 negative reviews mention this · 14% of all complaints
★★★★★ "I deleted it, it's been becoming more useless over the last 2 years. When I made 1500 a week they dropped my limit to 200 out of nowhere and then started seeing the "Direct deposit your check to Earnin and get up to $1000 a week limit!" Yea…" - David Carmichiel
7
"deposit"
3 negative reviews mention this · 14% of all complaints
★★★★★ "I deleted it, it's been becoming more useless over the last 2 years. When I made 1500 a week they dropped my limit to 200 out of nowhere and then started seeing the "Direct deposit your check to Earnin and get up to $1000 a week limit!" Yea…" - David Carmichiel
8
"earnin"
3 negative reviews mention this · 14% of all complaints
★★★★★ "I deleted it, it's been becoming more useless over the last 2 years. When I made 1500 a week they dropped my limit to 200 out of nowhere and then started seeing the "Direct deposit your check to Earnin and get up to $1000 a week limit!" Yea…" - David Carmichiel
9
"direct deposit"
3 negative reviews mention this · 14% of all complaints
★★★★★ "I deleted it, it's been becoming more useless over the last 2 years. When I made 1500 a week they dropped my limit to 200 out of nowhere and then started seeing the "Direct deposit your check to Earnin and get up to $1000 a week limit!" Yea…" - David Carmichiel
10
"doesn"
3 negative reviews mention this · 14% of all complaints
★★★★★ "This app started great till they changed giving boost only to co workers and thats when all sort of problem literally since they changed only co workers can boost everything goes down. Worse it has to be perfectly match to your co worker wh…" - Zsa Gaerlan
11
"service"
3 negative reviews mention this · 14% of all complaints
★★★★★ "This app is a black hole. All it does is eat up your money. Customer service is non-existent." - Matthew Forman
📋 All 22 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I deleted it, it's been becoming more useless over the last 2 years. When I made 1500 a week they dropped my limit to 200 out of nowhere and then started seeing the "Direct deposit your check to Earnin and get up to $1000 a week limit!" Yea no, yins get enough of my info you don't need my entire check as well just so I can have some extra pocket money. it's a shame they always mess these apps up.
Sent 7 texts and never allowed in the app. I'd assume it works but if you can't sign up then not worth the effort to fix your problems for you.
This app started great till they changed giving boost only to co workers and thats when all sort of problem literally since they changed only co workers can boost everything goes down. Worse it has to be perfectly match to your co worker what they put as an employment name. And if it doesn't it won't work to boost each other and once fix have to wait 28 days. And worse its not even 100 sure the problem till 28 days . And by the way problem persists 6 months and counting.
They took out 15$ of my account. I never even downloaded. So I can't rate this because I never even downloaded it
all I can say is 5 stars! Great app one of the best out there for small loans...great job guys! Sorry guys, Update!..2 yrs later: app is now highly suspicious, I do not recommend it at all.
I'm no longer wasting my time with this app. now it's saying that my income doesn't qualify anymore even though I paid on time and was never late with my payments. talk about dropping the ball on your most loyal consumers. uninstalled
Terrible. on my very first day. i was given an $100"advance but because their system some how red flag my account, my advance was canceled. they claim my account and some other account was too similar. so my advance was canceled and my account was rested by to no advance at all.
This app is a black hole. All it does is eat up your money. Customer service is non-existent.
MORE OF A S A THAN ANYTHING.. NOTHING BUT LIES AND BROKEN PROMISES AND very little that they do the fees are outrageous
I got on here to borrow money like $50 until payday. they gave no money, yet they have control of my next direct deposit and I cannot cancel my account! I'm going to do what I can to try to sue Google! just trying to borrow $50 until payday cuz I overpaid a bill this week I paid it twice. now apparently earning gets to take my entire direct deposit so I guess I no longer have a bank account that I've had for the last 5 years! This is theft by deception no customer service at all!!!!
how are you going to make it so that of we accidentally click the wrong job we work for we can't go back and fix our mistake? this app is trash and not even worth going through the headache of setting up an account
the first year it was awesome I could pull out some money when I needed it but for some reason I get a new card same it's the same bank I've been using back then now it's saying the card isn't supported out of nowhere right after I paid them back so I got scammed outta my money and there was nothing I can do about it
why does someone already have my information on this app??? I try to log in a whole other person name and info pops up with my number!! what is this?
crashes. cant even get past verifying my ID. updated ect. still crashes.
Garbage app ran by AI or just the worst greedy people. Ran smooth for a few months and then due to issues with my direct deposit, they started acting like I was a delinquent, like I hadn't paid them on time every time since I opened my account. Support was never helpful, even when they send you to an "Agent" it seems like you are talking to AI or an automated system. Terrible experience. They are only in business because people need the service. 0 stars really.
For some odd reason I'm receiving emails from you about a payment I never requested. I never even input my information to even receive a payment. I guess either a hacker sent email or someone is trying to do fraud on me.
i made an account and it keeps leaving me on a white screen. yea ill pass on this but thanks for wasting my time
Total bad. I have a new phone number but they insist on my old phone number. I tried reaching out to support but that was a joke too. so there is more apps out there. Bye earnin so they fixed the problem BUT they don't allow chime. what a bunch of idiots. like I said there are other cash advance apps out there.
They discriminate people like me who gets paid once a month with my disability Benefits now. I have deleted this app now and not recommending it to anyone.
fine but it pulled out money I didn't even have which put my account in the negatives. disappointing and wont be using again
sucks. they give you the bare minimum.
Unfortunately, they went from 5* to 2*. With no explanation, they changed my daily payout to $100/day instead of the normal $200. I borrow from them to pay my baby's cheer & b'ball fees & $100/day doesn't cut it. I ALWAYS REPAY ON TIME!! Of course, I understand. The game is to take advantage of ppl who need a higher amount by lower the daily limit which increases the speedy payout fees but then the business begins to lose loyal customers because it's so obvious that Earnin is running game.
Sentiment summary
94%
Positive (4-5★)
1%
Neutral (3★)
5%
Negative (1-2★)