Review Insights · Google Play
EarnStar: Play for Rewards
Earn Star AB · 83,099 ratings · ★ 4.5
4.5
★★★★★
83,099 ratings
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Top complaints - extracted from 36 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"cash"
8 negative reviews mention this · 22% of all complaints
★★★★★ "the app is good as long as you don't reach a $20 cash balance cause if you do they will stop you with errors then the customer support will keep you in limbo for over a month" - Steven Roark
2
"money"
8 negative reviews mention this · 22% of all complaints
★★★★★ "They say "fair" and "transparent" but it's far from it. They'll block payouts for no reason and never tell you anything. Support never responds to anything and they disable the payout button. Whotf knows why, maybe I breathed incorrectly. A…" - Reginald
3
"games"
7 negative reviews mention this · 19% of all complaints
★★★★★ "Do Not use this app, false advertisement, they won't pay you for completing tasks. They are absolutely horrible with customer service. They discriminate against people and are the worst at paying you out for completing tasks, surveys, and g…" - Daniel Wilkins
4
"people"
5 negative reviews mention this · 14% of all complaints
★★★★★ "Do Not use this app, false advertisement, they won't pay you for completing tasks. They are absolutely horrible with customer service. They discriminate against people and are the worst at paying you out for completing tasks, surveys, and g…" - Daniel Wilkins
5
"reward"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Terrible. I woke up to 13.98 in my jar only to make two paid purchases and not get the reward. I tell them that I wasn't credited only realize the reason I wasn't credited is because the amount of the previous credits matches the amount now…" - Tyneshia Bryant
6
"game"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Terrible. I woke up to 13.98 in my jar only to make two paid purchases and not get the reward. I tell them that I wasn't credited only realize the reason I wasn't credited is because the amount of the previous credits matches the amount now…" - Tyneshia Bryant
7
"reach"
4 negative reviews mention this · 11% of all complaints
★★★★★ "the app is good as long as you don't reach a $20 cash balance cause if you do they will stop you with errors then the customer support will keep you in limbo for over a month" - Steven Roark
8
"customer"
4 negative reviews mention this · 11% of all complaints
★★★★★ "the app is good as long as you don't reach a $20 cash balance cause if you do they will stop you with errors then the customer support will keep you in limbo for over a month" - Steven Roark
9
"support"
4 negative reviews mention this · 11% of all complaints
★★★★★ "the app is good as long as you don't reach a $20 cash balance cause if you do they will stop you with errors then the customer support will keep you in limbo for over a month" - Steven Roark
10
"give"
4 negative reviews mention this · 11% of all complaints
★★★★★ "They sometimes time out the reward earnings bar, and even permanently sometimes. A lot of these reward apps have become pretty shady. I've reached out; they give me copy-pasted or vague answers at best and are quick to close the ticket with…" - Lulu J
11
"service"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Do Not use this app, false advertisement, they won't pay you for completing tasks. They are absolutely horrible with customer service. They discriminate against people and are the worst at paying you out for completing tasks, surveys, and g…" - Daniel Wilkins
12
"months"
4 negative reviews mention this · 11% of all complaints
★★★★★ "DO NOT DOWNLOAD THIS APP! It is a complete scam and ripoff. I made numerous purchases and completed dozens of levels, but they refuse to pay me. For two months, support has made me jump through hoops to no avail. The games quickly disappear…" - Michael Crews
📋 All 36 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Terrible. I woke up to 13.98 in my jar only to make two paid purchases and not get the reward. I tell them that I wasn't credited only realize the reason I wasn't credited is because the amount of the previous credits matches the amount now but I had made previous purchase on the game before that no longer shows on the app. They are a scam if you make paid purchases don't because they get deleted and when you make new purchases they start your balance over. I advise you to screenshot everyday.
doesn't even pay our anything
the app is good as long as you don't reach a $20 cash balance cause if you do they will stop you with errors then the customer support will keep you in limbo for over a month
they say you qualify for a survey then screen you out after answering a question regarding your race they are racist whoever behind this app I don't recommend at all
you gotta wait till you make $50 to cash out
They sometimes time out the reward earnings bar, and even permanently sometimes. A lot of these reward apps have become pretty shady. I've reached out; they give me copy-pasted or vague answers at best and are quick to close the ticket without clarifying things.
Do Not use this app, false advertisement, they won't pay you for completing tasks. They are absolutely horrible with customer service. They discriminate against people and are the worst at paying you out for completing tasks, surveys, and games. Don't use them at all
really a stupid game you can't even play the game
DO NOT DOWNLOAD THIS APP! It is a complete scam and ripoff. I made numerous purchases and completed dozens of levels, but they refuse to pay me. For two months, support has made me jump through hoops to no avail. The games quickly disappear from the app, yet they demand a video proving my progress, which is now impossible. The app is supposed to track progress automatically. I will be seeking legal action soon if they do not give me my rewards.
They say "fair" and "transparent" but it's far from it. They'll block payouts for no reason and never tell you anything. Support never responds to anything and they disable the payout button. Whotf knows why, maybe I breathed incorrectly. Avoid this scam app. There are far better ones out there. Like any of the 'make money' walls.
I didn't get a Reward? That's my personal experience anyways.
$50 minimum is insane
playing for about 2 months still can't reach my cash out taking forever
I made a $50 withdrawal to PayPal but it never appeared in my PayPal account
doesn't track your progress. has a ridiculous cash out progress which you can never reach
I played the games I downloaded and I wouldn't get the credit from spending money on the games. When I sent a message to them about the game, all of a sudden the "continue earning" thing went away.
I deleted immediately because they'll give you $5 but then you have to earn 30 more dollars because you have to have 35.00 just to take your money out. I have games I can take out a dollar if I want to. and that's why I erased it immediately.
sadly I paid for 2 of your tasks totalling over $80 and I was never paid in return due to your system not tracking. I have full proof of all actions being done correctly and still you refuse to pay. this is very dissapointing and dishonest behaviour. please dont become a victim like i did people.
all these money games no money all are fake why have them on here and lie to people it's hard enough
Hello gamers, New update about this gaming platform. I level up quickly on these game offers, I spend a lot of time and money doing that. Making various purchases on them , helps a lot in completing the task on the game offer. Apparently, I was recently informed and was asked to submit screenshots of my purchase receipts. Can verify why I'm progressing, this quick. Now, they locked my account so I can't redeem my rewards that I honestly earned. Players beware of this sketchy gaming platform.
played for months,and couldnt get to the $20 min. deleting
WARNING ⚠️ LIARS - YOU CANT WITHDRAW UNTIL YOUVE REACHED $10 - YET SURVEYS PAY LESS THEN $1/HOUR , GAMES ARE 50 LEVELS EARNS $0.12 ' WHAT THE 😳??? HOW DOES GOOGLE PLAY GET AWAY WITH LIARS MISLEADING PEOPLE WHO ARE STRUGGLING- ESPECIALLY ALLOWING THE WORST LIAR - Jimmy "Mr.Beast/GOOF" Donaldson have 100's of APPs on Google Play that are 100% LIES !!!
Seems like they bait you in by giving you your small wins, but when you hit your mile stones with the big wins, you get absolutely nothing. You can initiate contact with the company, and they will tell you that they had a glitch. I even provided them with screen shots to show them that I was being truthful. I am really disappointed in this company and how they conduct business with their customers. If I could give them a negative rating, I would.
Just another fake money making app. Paid out rewards until I went to redeem a bigger amount and then all my games disappeared, including the best games tab. Sent several messages to them and have not had a response.
boost fichers
there's a minimum $20 withdrawal.
I have been trying to cash out my earnings for over a month and it always says technical error issue or it'll just say 'perferred saved option' when I click on which payout account to go to and noone at customer service will respond. and I am writing his from my secondary email because my response seemed to disappear on my main account and review I left. but I see people leaving reviews saying they cashed out ..hmm.
It is now June 25th. I have still been unable to cash out. No fixes have happened to my account. I never got support telling me the deal despite supposedly being in good standing back on Dec 25, as I had still been given that technical issue garbage. So it's clear now. they never made it right and don't intend on doing so. It is now 6 Months and I still can't redeem my 412 dollars. Pathetic...
$50 minimum is wild, I'm surprised you have any users. I'll go to the other apps that have $3-$5 minimums, they pay out and to try them I don't have to make $50. surveys seem extremely underpaid.. 35 cents is wild with that minimum.
This app is not allowing me to make more money
it started off good started making money but lately the app has stopped tracking my progress and when I call customer service, it's like you have to bend Uber backwards in order to get any kind of redemption or resolve to whatever issue you may have. Even right now , I have an issue with one of my rewards , and I had warned them ahead of time that it might happen. was given a big old order of things in order to get anything resolved. one time only got reimbursed 10 bucks for a reward worth $90.
Bad option for the "play to earn" type of service. You get $5 but only can cash out at $35 and you get pennies for most realistic goals, while others make you need to finish a ridiculous number of levels in just a few days to redeem. Don't get your hopes up. This isn't the one.
too long
so far so good
it's my first time on this app will review if I find it interesting
I'm leaving 2 stars because you can't cash out until you reach $50.
Sentiment summary
86%
Positive (4-5★)
7%
Neutral (3★)
7%
Negative (1-2★)