Review Insights · Google Play
Easy Invoice & Estimate Maker
Easy Expense Tracker · 3,305 ratings · ★ 4.8
4.8
★★★★★
3,305 ratings
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Top complaints - extracted from 36 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"update"
15 negative reviews mention this · 42% of all complaints
★★★★★ "It was a great app until the latest updates; it started lagging heavily." - Dmitri Zorila
2
"invoices"
9 negative reviews mention this · 25% of all complaints
★★★★★ "I am very upset I paid $75 for a junk app that doesn't work and I can't do jobs without invoices. waisted my money and I want a full refund. I think I was charged 2 years in a row and I can't use it. it doesn't allow me to reset my password" - Brandon Blue
3
"until"
8 negative reviews mention this · 22% of all complaints
★★★★★ "It was a great app until the latest updates; it started lagging heavily." - Dmitri Zorila
4
"invoice"
7 negative reviews mention this · 19% of all complaints
★★★★★ "I am very upset I paid $75 for a junk app that doesn't work and I can't do jobs without invoices. waisted my money and I want a full refund. I think I was charged 2 years in a row and I can't use it. it doesn't allow me to reset my password" - Brandon Blue
5
"year"
6 negative reviews mention this · 17% of all complaints
★★★★★ "I am very upset I paid $75 for a junk app that doesn't work and I can't do jobs without invoices. waisted my money and I want a full refund. I think I was charged 2 years in a row and I can't use it. it doesn't allow me to reset my password" - Brandon Blue
6
"paid"
5 negative reviews mention this · 14% of all complaints
★★★★★ "I am very upset I paid $75 for a junk app that doesn't work and I can't do jobs without invoices. waisted my money and I want a full refund. I think I was charged 2 years in a row and I can't use it. it doesn't allow me to reset my password" - Brandon Blue
7
"doesn"
5 negative reviews mention this · 14% of all complaints
★★★★★ "I am very upset I paid $75 for a junk app that doesn't work and I can't do jobs without invoices. waisted my money and I want a full refund. I think I was charged 2 years in a row and I can't use it. it doesn't allow me to reset my password" - Brandon Blue
8
"been"
5 negative reviews mention this · 14% of all complaints
★★★★★ "agreeing with all the other customers who have been using this app for a while. it was great and so easy to use until the update. now it is awkward and not nearly as user friendly or professional looking as it used to be. terrible update! b…" - Jai Me
9
"until update"
5 negative reviews mention this · 14% of all complaints
10
"work"
4 negative reviews mention this · 11% of all complaints
★★★★★ "I am very upset I paid $75 for a junk app that doesn't work and I can't do jobs without invoices. waisted my money and I want a full refund. I think I was charged 2 years in a row and I can't use it. it doesn't allow me to reset my password" - Brandon Blue
11
"something"
4 negative reviews mention this · 11% of all complaints
★★★★★ "this app was great until it wasn't the update is trash have due dates on my invoices saying due in December 1969 when they are sent. change it back or I'm finding something else 💯" - Tina Reyes
12
"find"
4 negative reviews mention this · 11% of all complaints
★★★★★ "this app was great until it wasn't the update is trash have due dates on my invoices saying due in December 1969 when they are sent. change it back or I'm finding something else 💯" - Tina Reyes
📋 All 36 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
these people stole $80 from me without permission I want my money back
I am very upset I paid $75 for a junk app that doesn't work and I can't do jobs without invoices. waisted my money and I want a full refund. I think I was charged 2 years in a row and I can't use it. it doesn't allow me to reset my password
It was a great app until the latest updates; it started lagging heavily.
trash
they used one of my invoice photos to make template's for new customers
Hi CAN YOU MAKE THE LOGO BIGGER? It is so small I struggle to see it and the costs are huge. Most important for me is that the logo stands out,
horrible after update I won't use anymore
Still trying to change my card after cancelling STOP!!! Random times like 2 am to catch you off guard.12-08-25 This sorry person is still trying to charge my card after I haven't used in over a year! I'm reporting this app to the police. I will follow up BEWARE!!!
Is very bad service the new abdet very bad service very bad customer service i am going to leave them no 1 halp or call is baid no 1 halp they s we are in holiday we can't halp you
alot of purchases and not a great app at all
agreeing with all the other customers who have been using this app for a while. it was great and so easy to use until the update. now it is awkward and not nearly as user friendly or professional looking as it used to be. terrible update! bring back the old version.
It is not free, it only lets you create 3 invoices.And then that's it.
The updates have made it worse. You know you guys can just leave it as is. You don't need to constantly update to feel like you're improving. Also the address search doesn't work anymore. Also how it saves each line item when entering items into an estimate or invoice is annoying. Yes I know you can click to not save item but it shouldn't be the default.
This app was great when I signed up in '24, but then it "updated" and now the whole layout in all aspects went downhill and on top of that the price went up astronomically. I was paying $5 and now they tried charging $75 and apparently want yo try and charge another $45 donation fee which is $120 a year for a app that was once "free". if you going to charge more, don't make the layout worse for one..... It went from a 5 star app to a 1 star app in 1.5 years. very disappointing
I just renewed my subscription and it doesn't allow me to send estimates. I'm right in the middle of a contract and this app failed me. I sent a request to address this issue. I'm waiting!
Have it in the business for a while was good until the update.
this app was great until it wasn't the update is trash have due dates on my invoices saying due in December 1969 when they are sent. change it back or I'm finding something else 💯
Don't install a I was using the free portion of the app for a while now all of a sudden they won't let me use it they making me do a trial. and I can't access any of my clients or any of my invoices or nothing that I've been using for almost a year thanks a lot I tell anyone don't use this app they've changed it sucks now
This app was great until the new update. Now I am having nothing but problems. Why can't they just leave well enough alone. I have emailed support and will change the review if issues get fixed.
was a very useful app, paid for a yearly subscription just for an update to come through and render that void. so now have to pay for another yearly subscription for almost double. and on the original yearly subscription words changed to "yearly donation" what a joke. Will be canceling and going with something else.
It used to be a great app until the update....now it sucks!!! was paying for it and they changed it so much, even when i print it out. It minimized my logo and put the price BIG as hell dap smack in the middle. what are trying to do, scare away my customers? Edit: if it wasn't broken then why fix it? it was so perfect and you went and "fixed it" and made it unusable. this is gonna be my last month paying for it and am currently looking for other invoice makers that are to my suiting. u broke it
Was much better before the newest updates... I've been using for about a year now to make my invoices. I even signed up for premium and it's even worse..
I’ve been using for years & have recommended it to many people b/c it’s always been quick & simple. Unfortunately, the recent update made things less efficient. Before, marking an invoice as paid took 1 tap, 3. Sending invoices used to be just as easy, now I’m hitting 4-5 buttons, & I didn’t even realize my invoice hadn’t sent right away. I hope u go back to ur “easy roots.” It’s not that the app is complicated now, but it’s lost the simple, intuitive flow that made it great.
used for 2week. app not working. lost all my receitp. I can not find back.
this was good but after the last update it's complete trash, can't scroll through to proof read, if I scroll to hard everything is erased and I have to start over, garbage I'm going to find something better this has become stressful at this point no point in paying for this anymore
been great all year till the update in August! now its super buggy and messing up every time i am trying to write up a new estimate. very frustrating!
Don't even bother. This app is garbage. I spent 45 minutes creating an estimate. I needed to go on Google for 2 seconds and look something up and the entire estimate was lost. this app is garbage don't bother wasting your time
this app was cool then they did an update and nothing works. won't email the pdfs or anything. kind of jack when I just paid for the subscription and now it does not work.
used to be a really good app until the update. they chose appearance ( it doesn't even look good, just more difficult to find the things you want. lipstick on a pig. they wanted the iOS look..) over actual functionality. every single page glitches and is constantly bugging. quiet disappointed. it used to be a great experience. I was thinking about the paid version because of the frequency I use it. I will now be looking elsewhere.
DON'T USE THIS APP!!! I have used this app for all my invoicing for over a year. It worked fine until a few days ago when I was suddenly signed out and it said they have no account associated with my email, even though it is definitely entered correctly. All my business invoices are gone. And there is no human to talk to.
I've contacted support multiple times with only getting one response. when I try to delete an invoice it prompts me to add billing alerts for past due payments. I need to delete an invoice for about a week now and can't.
used to love this app. now it glitches bad and i cant open invoices/email an invoice after the latest update
I was using it and going well and then it just stopped working .
I dont sell stuff i do construction so I need to make invoices but I couldn't make one without the section that requires me to put price per unit and how many units.i couldn't find any introductions on the app.so I deleted
too many things doesn't work properly
the last version was very easy to use and the invoice had very had nice presentation and looked professional. now with new update a few weeks, I don't like it.
Sentiment summary
96%
Positive (4-5★)
1%
Neutral (3★)
3%
Negative (1-2★)