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Review Insights · Google Play

Eight: Business Card Manager

Sansan, Inc. · 31,985 ratings · ★ 4.1

4.1
★★★★★
31,985 ratings
5 ★
14,170 (44%)
4 ★
14,170 (44%)
3 ★
0 (0%)
2 ★
0 (0%)
1 ★
3,238 (10%)
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Top complaints - extracted from 39 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"keeps"
4 negative reviews mention this · 10% of all complaints
★★★★ "I upgraded to premium subscription for trial. However I am unable to edit my subscription nor cancel it. I tried logging in with same email and password via zendesk but it keeps saying incorrect email/password. Please help." - Hazel Lim
2
"work"
4 negative reviews mention this · 10% of all complaints
★★★★ "App doesn't work properly" - A Google user

📋 All 39 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ Kei Liu 7/1/2025 v10.60.0
スマホ機種変更したらOSが英語のせいか、英語版Eightしか出て来なく、これまで使っていたFacebook SSOも使えないため、アカウントにログインできない状況です。 アプリからも日本版に切り替える場所がないうえ、ヘルプサイトすら英語版しか出てきません。 相当こまります
★★★★ Hazel Lim 4/14/2024 v10.10.0
I upgraded to premium subscription for trial. However I am unable to edit my subscription nor cancel it. I tried logging in with same email and password via zendesk but it keeps saying incorrect email/password. Please help.
★★★★ MM MM 2/19/2024 v10.8.0
Forever spam with no option to unsubscribe - you need to log in to to stop their frequent spam emails, but when I reset my account I found my account is deactivated because of being unused for so long, now there is no way to stop their spam emails. Absolutely unacceptable.
★★★★ Kenta Kawaguchi 2/14/2023 v9.78.1
Unsubscribing for premium requires to send a support ticket via chat on zendesk. Why can't I unsubscribe in the app or in the browser?
★★★★ A Google user 8/31/2019 v9.7.0
開けない
★★★★ A Google user 3/18/2018
Crashed my phone every time.
★★★★ A Google user 2/5/2018 v8.25.0
West of time
★★★★ A Google user 2/5/2018 v8.25.0
BULLCRAP
★★★★ A Google user 1/28/2018 v8.24.0
What is the need for forceful submission of own business card before getting started. What if some wants to use this app to save others cards only. Bad app. There are lot many apps which can be used without even creating account.
★★★★ A Google user 1/25/2018 v8.24.0
No digitisation even after two weeks!!
★★★★ A Google user 1/23/2018
App doesn't work properly
★★★★ A Google user 1/22/2018 v8.24.0
Unable to login with Facebook. Uninstalled
★★★★ A Google user 1/22/2018 v8.23.0
Could not create profile. Authentication link was invalid !
★★★★ A Google user 1/20/2018 v8.23.0
Not at all user friendly
★★★★ A Google user 1/20/2018
Waste of time & usage . Showed error while connecting.
★★★★ A Google user 1/20/2018 v8.23.0
It got stuck on profile creating. Not going any forward. Keep showing Verification email will be sent on Moto G5 Plus
★★★★ A Google user 1/13/2018
Another scanners.have far better performance
★★★★ A Google user 1/12/2018
Waste app not worth trying also
★★★★ A Google user 1/8/2018
Worst app. ... Card scanner first saves the data on phone this goes directly to their server for data collection. A bad application. Ignore this application. Cam Scanner is a better application.
★★★★ A Google user 1/2/2018
🤕🙁
★★★★ A Google user 12/29/2017
Useless app does not even work or sync contacts should work in offline mode
★★★★ A Google user 12/26/2017 v8.22.1
Worst app.. keeps crashing...reads half info
★★★★ A Google user 12/26/2017 v8.22.1
Bakwas
★★★★ A Google user 12/26/2017 v8.22.1
Couldn't even login with Facebook. Crashed twice
★★★★ A Google user 12/26/2017 v8.22.1
Such a worst app. Can't even make out names from the business card
★★★★ A Google user 12/25/2017
This is the worst app it does not work. do not install.
★★★★ A Google user 12/23/2017 v8.22.1
😠😠😠😠😠😠
★★★★ A Google user 12/22/2017
Not user friendly
★★★★ A Google user 12/20/2017
Not working properly
★★★★ A Google user 12/19/2017 v8.22.1
Couldn't communicate with server showing everytime I open the app.
★★★★ A Google user 12/19/2017 v8.22.1
Keeps crashing
★★★★ A Google user 12/18/2017 v8.22.1
Taking too long days together on a high end device also. But I can never get the details. Waste app
★★★★ A Google user 12/15/2017 v8.22.1
Unable to confirm email. Not useful
★★★★ A Google user 12/14/2017
Gandva app
★★★★ A Google user 12/14/2017
No use this app is use less
★★★★ A Google user 12/14/2017 v8.22.0
Tried. Took a long time to save the details. No use. Need to work better.
★★★★ A Google user 12/14/2017 v8.21.0
Worst app ever on Android.. Keeps uploading for ever...no response
★★★★★ A Google user 6/2/2018 v8.29.0
簡単でとても便利に利用させていただいていますが、余計な機能が多くなり使いにくくなった。
★★★★★ A Google user 2/10/2018 v8.25.0
What's the point in having two same apps? The difference isn't even stated. for what reason?

Sentiment summary

89%
Positive (4-5★)
1%
Neutral (3★)
10%
Negative (1-2★)

✓ Strong positive sentiment - clone path is harder, users like the existing app.