Review Insights · Google Play
Ember - Play Games. Win Big.
Ember Fund Inc · 36,553 ratings · ★ 4.5
4.5
★★★★★
36,553 ratings
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Top complaints - extracted from 51 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"games"
12 negative reviews mention this · 24% of all complaints
★★★★★ "this app is so rigged it's not even funny. they like to use the term provably fair, but that's not a real thing. all that means is the RNG is doing what they say it does but the part they don't tell you is it's in the parameters they set. s…" - Alexander Ruth
2
"scam"
10 negative reviews mention this · 20% of all complaints
★★★★★ "Beware, 100% a scam!" - Garrett Garcia
3
"game"
9 negative reviews mention this · 18% of all complaints
★★★★★ "this app is so rigged it's not even funny. they like to use the term provably fair, but that's not a real thing. all that means is the RNG is doing what they say it does but the part they don't tell you is it's in the parameters they set. s…" - Alexander Ruth
4
"money"
8 negative reviews mention this · 16% of all complaints
★★★★★ "I used to like this app and I have been using it since shortly after it was released. I was very active for a long time eventually I would only get on once in a while. I had a little bit of money worth of sats but recently all my earnings a…" - Boddie Clouse
5
"sats"
8 negative reviews mention this · 16% of all complaints
★★★★★ "I used to like this app and I have been using it since shortly after it was released. I was very active for a long time eventually I would only get on once in a while. I had a little bit of money worth of sats but recently all my earnings a…" - Boddie Clouse
6
"rigged"
7 negative reviews mention this · 14% of all complaints
★★★★★ "holy loss simulator I didn't win for ANYTHING bruh don't gamble ts is so bad also house advantage means it's rigged if that isn't obvious genuinely I thought I might get addicted to gambling bought it was just straight loss like genuinely s…" - Riley Fare
7
"play"
7 negative reviews mention this · 14% of all complaints
★★★★★ "This game is rigged. No matter the game, if you play the originals or the slots, it's all rigged." - Kaiden Gilson
8
"withdraw"
7 negative reviews mention this · 14% of all complaints
★★★★★ "trash. after I verified to withdraw, it says it's no longer available to me and now I can't withdraw because there's a minimum now. can't do anything in the app so it's just wasting storage space on my cell. was good and fun but useless now…" - Jeff Davis
9
"other"
7 negative reviews mention this · 14% of all complaints
★★★★★ "this app is so rigged it's not even funny. they like to use the term provably fair, but that's not a real thing. all that means is the RNG is doing what they say it does but the part they don't tell you is it's in the parameters they set. s…" - Alexander Ruth
10
"been"
6 negative reviews mention this · 12% of all complaints
★★★★★ "I used to like this app and I have been using it since shortly after it was released. I was very active for a long time eventually I would only get on once in a while. I had a little bit of money worth of sats but recently all my earnings a…" - Boddie Clouse
11
"account"
6 negative reviews mention this · 12% of all complaints
★★★★★ "I used to like this app and I have been using it since shortly after it was released. I was very active for a long time eventually I would only get on once in a while. I had a little bit of money worth of sats but recently all my earnings a…" - Boddie Clouse
12
"gambling"
6 negative reviews mention this · 12% of all complaints
★★★★★ "holy loss simulator I didn't win for ANYTHING bruh don't gamble ts is so bad also house advantage means it's rigged if that isn't obvious genuinely I thought I might get addicted to gambling bought it was just straight loss like genuinely s…" - Riley Fare
📋 All 51 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I used to like this app and I have been using it since shortly after it was released. I was very active for a long time eventually I would only get on once in a while. I had a little bit of money worth of sats but recently all my earnings and sats were removed from my account for innactivity so I will now be removing it and not returning sadly. If you have time to stay up on it, it's not bad, but make sure you can cash out before you are gonna be innactive for more than (I think) 60 days.
Beware, 100% a scam!
holy loss simulator I didn't win for ANYTHING bruh don't gamble ts is so bad also house advantage means it's rigged if that isn't obvious genuinely I thought I might get addicted to gambling bought it was just straight loss like genuinely spend your money on something else the only hook is that you could win money but it doesn't work because it was ONLY loss
this app is so rigged it's not even funny. they like to use the term provably fair, but that's not a real thing. all that means is the RNG is doing what they say it does but the part they don't tell you is it's in the parameters they set. so yeah it might be random out of the numbers they told it to use which could still be easily rigged. they also give no background info on how they set up the games, another red flag, plus they are being investigated by several states for flat out fraud.
This game is rigged. No matter the game, if you play the originals or the slots, it's all rigged.
trash. after I verified to withdraw, it says it's no longer available to me and now I can't withdraw because there's a minimum now. can't do anything in the app so it's just wasting storage space on my cell. was good and fun but useless now.
app use to be great, but now the sats i have earned have been locked in the app because of your stupid withdrawal minimum and apparently I am no longer allowed to use it in my state even tho every other app that I have that has the exact same features or very similar ones have no problems, its a scam
Everything is wrong with this app I spent 2 months farming at 10 sats per hour because your not going to find 10 people with absolutely no life whatsoever. anyway get to 10k go to withdraw you need 50k withdraw limit. not going to lie this scam had me hopeful but just like all these other joke apps it always comes with a catch 22 when its time to pay you. games have unrealistic goals. pvp always = loose all you bet. This shouldn't be on the app store just get another job its easier.
the app is country selective especially for mining. why they cut off Nigeria from mining but you can accept games from Nigeria
game is definitely rigged there's no way you click the mine first try times in a row do not get this app
scam! the app always was 10k Satoshi to withdraw and now they made it 50k. complete scam app
confused by your ads, they say free to play but you have to make a deposit? Last I recall if you have to put money towards something It isn't free
I can't mine after 24 period says that I have an ad blocker or an emulator but I don't help!!!
payout is too much 50,000 REALLY!!
The app tells me, mining is not allowed in my state. i've been mining for the last 2 days. But now the third day it shows me a notice. The menu at the bottom doesn't load completely. At times it will only show Home & Friends tabs.
so, been going through a move recently and haven't found time to jump on...well your money isn't safe after 60 days, so they take it!!! I honestly liked this app until the stupid breeze update that wouldn't even let me cash out, but i stayed. going through my "life" things cost me 170kSatoshis in which I had won through a contest on this app, as well as countless hours put in. they still haven't contacted me, but hey atleast they got the money they "indian gave" back. yall are a piece of work
help and support is not worth a damn. Never get anyone to respond. the installed games on the offerwall always vanish, and it's an inch when you're in the middle of completing tasks
so far all it does is take my money. I've bet around 900 no return I have started being able to pre determine how its outcome will be which is not a good thing at all. it's bad when you have no rtp. as they may make loads of money you won't keep ppl returning like that. feels more like being robbed then it does gambling. I mean even a blind squirrel gets a nut sometimes lol u guys r on a whole diff type of hustle.
don't go with this app if you want your sats/work stolen, it wasn't even a month or 2 months when I just had the ability to withdraw over 11k sats while waiting microtasks bonuses to clear from a game on the app and then I am forced to check on my other phone less than two weeks later and 9760 sats are taken away before I can even have the time on doing a actual withdrawal.. don't waste your time with this app, it will just be taken away. support will do nothing to help
Can't reach the support...
The only option to login to an app I've NEVER downloaded before, why is there no option to CREATE a username and password? That makes no sense at all, clearly the developers of this "app" have no clue what they're doing
not as great as it was before so I uninstalled it dont waste your time with this gambling app unless you've got time and money to waste. also super glitchy this app just glitched onto a Grey screen while trying to do a task it didn't allow me to i also have lost far to much time from this game it isnt worth the stress I suffer from medical issues because of triggers and this game isnt healthy if you have stress triggers id give it zero stars as its a risk to harm your health medically so 1 star
so many bugs. you guys ever look at the aspect ratio? all the navigation buttons on the bottom of the app are cut off, its been like that for months. this also affects the games you play as the buttons are so low on the screen you can't hit them. crash game is a good example, you go to hit stop and end up closing the app.
my account was not login it was an error i am try to login but no use
Totaly nerfed unless you recruit people/lose a lot of moneý, which makes it a scam in my opinion. The app used to be ok but they ruined it, and for all I know it was a scam then too.
the games are rigged to lose i saw losses that be statisiicly impossible
Games like blackjack and hilow are super rigged, 5 blackjacks in a row, then 3 times in a row a king on a king. Blackjack is very obviously rigged when you play it.
I like this app but customer service is not helping me I spent over 30 bucks invited a bunch of my friends and 8 days later it says my device is connected to an existing account and its not I want help I have 24 dollars just sitting in there
-5 stars...its retarded like every other scam...make a better app or sum besides scamming people, if i could give a worse review i would...
Absolutely a data Miner, lol good luck
It was a really good app when I 1st started 2 yrs ago. Definitely 5 Stars, I really enjoyed it. Sadly now its a 1 star. Slowly they took things away and added a bunch of loops to jump threw to withdraw. Now only let you mine 10x's a month unless you buy and pay and do a bunch of extra things. The games and betting were great and were a while bunch of different things to do and ways to get Sats. Seems now almost everything that made the app most enjoyable isnt there and seems pointless now.
Ive completed a game waiting for the pending now pending is done marked as completed didnt get credited and staff is useless all they can say is either we cant help you or say we currently assisting other users as well, and we kindly ask for you to wait for your turn and know that whenever you send a message, this interaction goes to the back of the chat list causing more delay. Please know that we're doing our best to get to everyone as quickly and carefully as possible. basicly say dont msg
Converted dozens of dollars from sats to "ember tokens" that are worth nothing. Time wasting scam. editing to clarify, it simply deletes 100% of your progress if you go inactive for a while. no idea what these tokens are, but they're worth nothing and unrelated. my transaction history shows everything deleted at once for inactivity
if you have money, throw it at me. you certainly won't get them back. who is behind such scams anyway. zero points, not because I lost money on your site, but because you don't even hide that the gambling code is a scam that works in your favor.I can't believe it's holding on to a 4.3 rating, this is for a 2.1
You can win alot of sats on this game but what isn't immediately noticed is that withdrawable sats are only sats you've won by betting or "predicting" as they call it. The even saddest part is that although they claim the SATS withdrawable, they actually aren't untill you've won them through "predicting" and then it's almost impossible to reach their 50k sat withdraw threshold. The combination of the 50k threshold and converting them to the withdrawable limit is nearly impossible.
my rewards from games that i play were not being added to my ember account balance. i think this app is a scam
You took everything from my account. After 60 days of inactivity of which I was not notified about. I once didn't touch the app for a whole year and all my stuff was there. What gives you the right to take away what I earned?
You're not limited to 10 sessions a month unless you wagered $50,000. Makes it kinda useless to me now.
I un-installed this trash as soon as they started forcing breeze on us and took away all the other games now its all pvp and its not good at all change it back and ill reinstall it otherwise there are better apps than this
I am not an expert or anything. but I know for a more than 100% fact. this company rigs the games for there favor. 9 blackjacks in a ROW. The dealer had NINE blackjacks in a ROW. The probability of something like that happening is so close to 0%. not only that, every game seems to be a manipulation of sorts. I purely gamble for fun with the expectation im more than likely going to lose. But to see something like this happening to not just me but the majority of the player base. crazy. dont play
Can't login. Stuck on this migration popup. Error, my gmail had been used, yes to migration, i think. And it had become so slow. Used to be simple and fast. Probably manipulation scam.
the customer service is pretty weird
They rip you off. You have a total amount of Bitcoin but when you go to withdrawal you have what they call withdrawalble Bitcoin and total amount of Bitcoin.
Worked great now not available in my state, Pennsylvania. No other mining app has stopped working.
My thoughts after about 1-2 years of using this app... You used to be able to "mine" everyday, but now it's 10 times a month (Unless you gamble $50,000 LOL). Withdrawal used to be 10,000 sats (and required you to gamble at least $10). Now you need 50,000 sats to withdraw. Absolute waste of time now. It's just a pure gambling app now as you won't accumulate enough sats to withdraw through "mining" and referrals alone like you used to. They get paid more in ads than you'd ever get from "mining".
This app is getting worse and worse with each major change. Lost 40k because of all those changes during last 10 months. Now there are even no games to play directly just limited amount of rolls per month. In addition lots of paid fake reviews...
prime earn has horrible customer service. same pre written response for every question I asked. literally didn't help one bit. they will short you on your rewards at any chance possible. I'd stay away. too much wasted time for nothing
Well , for some reason , my counter counts backwards , so i'm in a negative yall need to fix it , i'm losing stats every day. and I can't get in contact with no one.... sad
Game can be fun but just sucks your money away. I've always had a suspicion of online gambling being rigged more than usual. I made multiple bets on the stock game and each time I bet up, it went down, to a point I never saw it reach before in over an hour of watching the stock. Then I realize it's going down, so I bet down, and it immediately spiked up so I lost that. Bet up again from there and it went even lower than before until I lost. Unfair to an unfun degree. Rather lose it in Vegas
my account wont work on it I tried but they wont accept my account
+ 1 more in the clipboard copy
Sentiment summary
86%
Positive (4-5★)
2%
Neutral (3★)
11%
Negative (1-2★)
