Review Insights · Google Play
Ember - Play Games. Win Big.
Ember Fund Inc · 36,315 ratings · ★ 4.5
4.5
★★★★★
36,315 ratings
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Top complaints - extracted from 59 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"games"
18 negative reviews mention this · 31% of all complaints
★★★★★ "help and support is not worth a damn. Never get anyone to respond. the installed games on the offerwall always vanish, and it's an inch when you're in the middle of completing tasks" - Sherm Lee
2
"money"
11 negative reviews mention this · 19% of all complaints
★★★★★ "Game can be fun but just sucks your money away. I've always had a suspicion of online gambling being rigged more than usual. I made multiple bets on the stock game and each time I bet up, it went down, to a point I never saw it reach before…" - Radioactiv
3
"play"
10 negative reviews mention this · 17% of all complaints
★★★★★ "confused by your ads, they say free to play but you have to make a deposit? Last I recall if you have to put money towards something It isn't free" - Grub Killer
4
"scam"
10 negative reviews mention this · 17% of all complaints
★★★★★ "this app is so rigged it's not even funny. the amount the house wins is so far off standard variance in blackjack it would be absurd to assume anything but tampering. and they will reply with some who us, we would never comment. numbers don…" - Alexander Ruth
5
"sats"
10 negative reviews mention this · 17% of all complaints
★★★★★ "don't go with this app if you want your sats/work stolen, it wasn't even a month or 2 months when I just had the ability to withdraw over 11k sats while waiting microtasks bonuses to clear from a game on the app and then I am forced to chec…" - Carl Smith II
6
"game"
9 negative reviews mention this · 15% of all complaints
★★★★★ "Game can be fun but just sucks your money away. I've always had a suspicion of online gambling being rigged more than usual. I made multiple bets on the stock game and each time I bet up, it went down, to a point I never saw it reach before…" - Radioactiv
7
"been"
8 negative reviews mention this · 14% of all complaints
★★★★★ "The app tells me, mining is not allowed in my state. i've been mining for the last 2 days. But now the third day it shows me a notice. The menu at the bottom doesn't load completely. At times it will only show Home & Friends tabs." - Juston Gunn
8
"account"
8 negative reviews mention this · 14% of all complaints
★★★★★ "my account was not login it was an error i am try to login but no use" - Nagubamu Vamsi
9
"mine"
7 negative reviews mention this · 12% of all complaints
★★★★★ "I can't mine after 24 period says that I have an ad blocker or an emulator but I don't help!!!" - michail novashevskij
10
"help"
7 negative reviews mention this · 12% of all complaints
★★★★★ "I can't mine after 24 period says that I have an ad blocker or an emulator but I don't help!!!" - michail novashevskij
11
"other"
7 negative reviews mention this · 12% of all complaints
★★★★★ "don't go with this app if you want your sats/work stolen, it wasn't even a month or 2 months when I just had the ability to withdraw over 11k sats while waiting microtasks bonuses to clear from a game on the app and then I am forced to chec…" - Carl Smith II
12
"gambling"
6 negative reviews mention this · 10% of all complaints
★★★★★ "Game can be fun but just sucks your money away. I've always had a suspicion of online gambling being rigged more than usual. I made multiple bets on the stock game and each time I bet up, it went down, to a point I never saw it reach before…" - Radioactiv
📋 All 59 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
confused by your ads, they say free to play but you have to make a deposit? Last I recall if you have to put money towards something It isn't free
I can't mine after 24 period says that I have an ad blocker or an emulator but I don't help!!!
payout is too much 50,000 REALLY!!
The app tells me, mining is not allowed in my state. i've been mining for the last 2 days. But now the third day it shows me a notice. The menu at the bottom doesn't load completely. At times it will only show Home & Friends tabs.
this app is so rigged it's not even funny. the amount the house wins is so far off standard variance in blackjack it would be absurd to assume anything but tampering. and they will reply with some who us, we would never comment. numbers don't lie. there is variance and then there is the scam these people are running. it's honestly ridiculous that Google still allows this app in the store. it's literally a scam. they keep changing the rules and format all the time, it's ridiculous. cheating trash
so, been going through a move recently and haven't found time to jump on...well your money isn't safe after 60 days, so they take it!!! I honestly liked this app until the stupid breeze update that wouldn't even let me cash out, but i stayed. going through my "life" things cost me 170kSatoshis in which I had won through a contest on this app, as well as countless hours put in. they still haven't contacted me, but hey atleast they got the money they "indian gave" back. yall are a piece of work
help and support is not worth a damn. Never get anyone to respond. the installed games on the offerwall always vanish, and it's an inch when you're in the middle of completing tasks
so far all it does is take my money. I've bet around 900 no return I have started being able to pre determine how its outcome will be which is not a good thing at all. it's bad when you have no rtp. as they may make loads of money you won't keep ppl returning like that. feels more like being robbed then it does gambling. I mean even a blind squirrel gets a nut sometimes lol u guys r on a whole diff type of hustle.
don't go with this app if you want your sats/work stolen, it wasn't even a month or 2 months when I just had the ability to withdraw over 11k sats while waiting microtasks bonuses to clear from a game on the app and then I am forced to check on my other phone less than two weeks later and 9760 sats are taken away before I can even have the time on doing a actual withdrawal.. don't waste your time with this app, it will just be taken away. support will do nothing to help
Can't reach the support...
The only option to login to an app I've NEVER downloaded before, why is there no option to CREATE a username and password? That makes no sense at all, clearly the developers of this "app" have no clue what they're doing
not as great as it was before so I uninstalled it dont waste your time with this gambling app unless you've got time and money to waste. also super glitchy this app just glitched onto a Grey screen while trying to do a task it didn't allow me to i also have lost far to much time from this game it isnt worth the stress I suffer from medical issues because of triggers and this game isnt healthy if you have stress triggers id give it zero stars as its a risk to harm your health medically so 1 star
so many bugs. you guys ever look at the aspect ratio? all the navigation buttons on the bottom of the app are cut off, its been like that for months. this also affects the games you play as the buttons are so low on the screen you can't hit them. crash game is a good example, you go to hit stop and end up closing the app.
my account was not login it was an error i am try to login but no use
Totaly nerfed unless you recruit people/lose a lot of moneý, which makes it a scam in my opinion. The app used to be ok but they ruined it, and for all I know it was a scam then too.
the games are rigged to lose i saw losses that be statisiicly impossible
Games like blackjack and hilow are super rigged, 5 blackjacks in a row, then 3 times in a row a king on a king. Blackjack is very obviously rigged when you play it.
I like this app but customer service is not helping me I spent over 30 bucks invited a bunch of my friends and 8 days later it says my device is connected to an existing account and its not I want help I have 24 dollars just sitting in there
-5 stars...its retarded like every other scam...make a better app or sum besides scamming people, if i could give a worse review i would...
Absolutely a data Miner, lol good luck
It was a really good app when I 1st started 2 yrs ago. Definitely 5 Stars, I really enjoyed it. Sadly now its a 1 star. Slowly they took things away and added a bunch of loops to jump threw to withdraw. Now only let you mine 10x's a month unless you buy and pay and do a bunch of extra things. The games and betting were great and were a while bunch of different things to do and ways to get Sats. Seems now almost everything that made the app most enjoyable isnt there and seems pointless now.
Ive completed a game waiting for the pending now pending is done marked as completed didnt get credited and staff is useless all they can say is either we cant help you or say we currently assisting other users as well, and we kindly ask for you to wait for your turn and know that whenever you send a message, this interaction goes to the back of the chat list causing more delay. Please know that we're doing our best to get to everyone as quickly and carefully as possible. basicly say dont msg
Converted dozens of dollars from sats to "ember tokens" that are worth nothing. Time wasting scam. editing to clarify, it simply deletes 100% of your progress if you go inactive for a while. no idea what these tokens are, but they're worth nothing and unrelated. my transaction history shows everything deleted at once for inactivity
if you have money, throw it at me. you certainly won't get them back. who is behind such scams anyway. zero points, not because I lost money on your site, but because you don't even hide that the gambling code is a scam that works in your favor.I can't believe it's holding on to a 4.3 rating, this is for a 2.1
You can win alot of sats on this game but what isn't immediately noticed is that withdrawable sats are only sats you've won by betting or "predicting" as they call it. The even saddest part is that although they claim the SATS withdrawable, they actually aren't untill you've won them through "predicting" and then it's almost impossible to reach their 50k sat withdraw threshold. The combination of the 50k threshold and converting them to the withdrawable limit is nearly impossible.
my rewards from games that i play were not being added to my ember account balance. i think this app is a scam
You took everything from my account. After 60 days of inactivity of which I was not notified about. I once didn't touch the app for a whole year and all my stuff was there. What gives you the right to take away what I earned?
You're not limited to 10 sessions a month unless you wagered $50,000. Makes it kinda useless to me now.
I un-installed this trash as soon as they started forcing breeze on us and took away all the other games now its all pvp and its not good at all change it back and ill reinstall it otherwise there are better apps than this
I am not an expert or anything. but I know for a more than 100% fact. this company rigs the games for there favor. 9 blackjacks in a ROW. The dealer had NINE blackjacks in a ROW. The probability of something like that happening is so close to 0%. not only that, every game seems to be a manipulation of sorts. I purely gamble for fun with the expectation im more than likely going to lose. But to see something like this happening to not just me but the majority of the player base. crazy. dont play
Can't login. Stuck on this migration popup. Error, my gmail had been used, yes to migration, i think. And it had become so slow. Used to be simple and fast. Probably manipulation scam.
the customer service is pretty weird
They rip you off. You have a total amount of Bitcoin but when you go to withdrawal you have what they call withdrawalble Bitcoin and total amount of Bitcoin.
Worked great now not available in my state, Pennsylvania. No other mining app has stopped working.
My thoughts after about 1-2 years of using this app... You used to be able to "mine" everyday, but now it's 10 times a month (Unless you gamble $50,000 LOL). Withdrawal used to be 10,000 sats (and required you to gamble at least $10). Now you need 50,000 sats to withdraw. Absolute waste of time now. It's just a pure gambling app now as you won't accumulate enough sats to withdraw through "mining" and referrals alone like you used to. They get paid more in ads than you'd ever get from "mining".
This app is getting worse and worse with each major change. Lost 40k because of all those changes during last 10 months. Now there are even no games to play directly just limited amount of rolls per month. In addition lots of paid fake reviews...
it was cool and all up until you guys removed good games like mines and predictions
This app have disabled mining in my region, Nigeria. For this fact, it has made me loose interest. Everybody is not a gambler. I do not wish to use my Satoshi fragments to gamble. this is unfair to hard working class people such as myself.
There's no way to chat them. Games don't reward like they should. Every time I rate this app, it's lower and lower. I only keep going because of the streak. Update as of 2026 they limit how many times you can mine per month. Avoid this app
this app is a scam!!!!! they will take your sats if your inactive for 60 days don't waste your money or time with this app.
I need to edit my review to one star cuz they will come back and continually change the goal post. don't waste your time on them. wow. best to AVOID this app.
Hands down one of the worst platforms I've ever tried. Wins are minimal, bonuses almost impossible to get. And when you do get one after $50-$60 worth of spinning you get $4. DO NOT DOWNLOAD
I'd rate this ZERO stars if I could. You took all my sats, and reduced my account to zero?!? Reason(?), "Inactivity"(?!?), I disagree, either way the sats were mine, I earned them, give them back. Your AI is no help, and it's a bit rich calling it AI, it's no really. GIVE BACK MY SATS!!! Thieves.
what happened to the other games? I have uninstalled and reinstalled and games are still gone
cant log on to new phone bc my login is ties to that phone tried everyting
Was good at first. except the high minimum cashout but still managed to cash out 40 something dollars but right before I was able to get to the high minimum cashout all of the games dropped there rewards and I mean dropped them ridiculously. I have like 4 games and each one pays maybe a dollar and to earn that dollar would take months. Absolute trash and scam app dont waste your time
We had been using this app for a while then suddenly mining is no longer available in my state, according to just them. Tried contacting support with no response, no way to withdraw what I have earned. Pretty sure Ember is one big Scam. I'd look elsewhere.
TIME STEALER APP! READ OTHER REVIEWS!! 50/50 chance wager games lose about 85% of the time are set to steal sats you build up instantly. Promo sats advertised as free are play sats are non redeemable! u must gamble them. No odds (1 - 2, 1 - 4) in the mini games.you win 1 bet out of 10 & lose every other time. Maybe if they removed that or regulated that, it could be a good app. I recommend stamp collecting, Legos, & rug burns on ur nuts over Ember. You'll see as soon as u try it for a week🙋♂️
I used to boast about this app I would even recommend to friends.Actually used to cash out my Bitcoin frequently but now they are for sure a hidden in plain sight gambling app. The games are rigged so bad now. They made money for sure off these shady tactics without a doubt. Just avoid it at this point now if you value your money. Find a different Bitcoin miner you won't regret it.
Ok this app is so bad it's hurts to look at it as a earning game it's more like Vegas you gamble it and the house takes all you mine it miss one or two days they remove your stats I feel like your just making money for them only and the customer gets cut out these games are getting worse on this no tracking on ZBD anymore ember takes everything and others crash or ad freezes app not looking good might just mine for now on
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Sentiment summary
87%
Positive (4-5★)
2%
Neutral (3★)
11%
Negative (1-2★)