Review Insights · Google Play
Emergency: Severe Weather App
American Red Cross · 2,812 ratings · ★ 4.5
4.5
★★★★★
2,812 ratings
🎯 Build a better version
Top complaints - extracted from 19 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"alert"
3 negative reviews mention this · 16% of all complaints
★★★★★ "I would love it a lot more if it didn't give me push notifications every 3 minutes for a watch that expired an hour ago. It's not up as an active alert (and the storm has passed), but notifications keep coming up." - Julie Lorentz
2
"tornado"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Just had a tornado and severe thunderstorm warnings and I received NO notifications whatsoever. Not cool." - Sheryl
3
"alerts"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Very good. But I am very worried about it being negatively affected to point of being useless due to the DOGE cuts to NWS and NOAA. Same concern for the built-in Wireless Emergency Alerts (WEA)." - Joshua Daniels
4
"location"
3 negative reviews mention this · 16% of all complaints
★★★★★ "fails to add location" - Pamela Potter
📋 All 19 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
it is keeping me awake 😞
Just had a tornado and severe thunderstorm warnings and I received NO notifications whatsoever. Not cool.
bad storm went though & even though I have this app on both my phone & tablet, and have all alerts activated, I received 0 alerts for anything.
no longer working. in Abilene Kansas for the moderate risk of tornado and hail in high gusts of 45 to 49 mph that's not one alert
There needs to be something to allow this app to override do not disturb so that it actually makes a noise and notifies me that something is either going on or about to happen!
This app is inaccurate and a nuisance. It wakes me hourly thru the night to "alert" me to the same cold weather that it has told me about repeatedly. At 10 am it "alerted" me "the extreme cold warning is expiring." It is 19 F and wind chill 7 F! "Wind chills have risen above criteria and thus the threat has ended," it says. Please fix to restore trust in the American Red Cross, State Farm, and NOAA. I am an independent PR pro, so let me know if you need any help with that.
impossible to use & look-up info. Way to complicated for us seniors who really need it
fails to add location
This app was very helpful and would show tornado location but after they updated it is not very useful. Pointless really. It basically tells you have a tornado in your State, maybe County. That's about it. It use to be specific.
Does not work with grapheneOS. Great app otherwise. Edit: Tried again after 4 months and still the same issue. I had reported it back in august, got 1 response from support asking for screenshots and info, then never heard back. Dropping review from 3 to 1 star.
No longer supports adding locations outside the US. This defeats the WHOLE PURPOSE of the app for me personally. International locations do show up in the list of options, but you can't actually add them. Says something like "no monitored zones for this location." I don't understand how all of the sudden this feature is no longer available. What a shame.
constantly alerts with the same message. over and over, dozens of times, not updates, just the same message... mute doesn't work?!?!
terrible interface. Not accurate enough
No new hampshire anything
I would love it a lot more if it didn't give me push notifications every 3 minutes for a watch that expired an hour ago. It's not up as an active alert (and the storm has passed), but notifications keep coming up.
safe your data and just buy a radio
Very good. But I am very worried about it being negatively affected to point of being useless due to the DOGE cuts to NWS and NOAA. Same concern for the built-in Wireless Emergency Alerts (WEA).
Difficult ro manage coverage area.
This app should never exspire!
Sentiment summary
88%
Positive (4-5★)
2%
Neutral (3★)
9%
Negative (1-2★)