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Review Insights · Google Play

ESET Mobile Security Antivirus

ESET · 1,048,531 ratings · ★ 4.7

4.7
★★★★★
1,048,531 ratings
5 ★
920,689 (88%)
4 ★
59,680 (6%)
3 ★
20,153 (2%)
2 ★
12,496 (1%)
1 ★
35,481 (3%)
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Top complaints - extracted from 8 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"know"
3 negative reviews mention this · 38% of all complaints
★★★★ "when you know you have a virus and you absolutely know you do yet the antivirus says all clean, yeah no way im paying if it cant even detect it." - Illegally Wiretapped O/S
2
"virus"
3 negative reviews mention this · 38% of all complaints
★★★★ "when you know you have a virus and you absolutely know you do yet the antivirus says all clean, yeah no way im paying if it cant even detect it." - Illegally Wiretapped O/S

📋 All 8 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ Sanjeev Chandra 6/11/2026 v11.2.7.0
the app vanished after a routine handset software upgrade from samsung. after reinstalling, giving an error 0x20515003
★★★★ Illegally Wiretapped O/S 6/7/2026 v11.2.7.0
when you know you have a virus and you absolutely know you do yet the antivirus says all clean, yeah no way im paying if it cant even detect it.
★★★★ Kyle Youngquist 6/1/2026 v10.2.15.0
turned into a scam over the years
★★★★ Maurice Meijer 5/24/2026
Windows virus warnings on Chromebook device?!? Getting constant popups about Windows related virusses while I use Chromebook. When a scan is done, nothing is found but keeps popping up. One thing left; remove this useless app with "fake" warnings.
★★★★ First Runner 5/19/2026 v11.2.7.0
nope not totally free! As I have esest on my computer. it pops up saying. For your phone totally free. haha! Not True! 14.99$ For a year hmmmm. enough on rambling. bottom line is? this is my last year with eset. They know my reasons. need to be with a anti-virus company that understands. That there are Dyslexic people out there. Yes for the computer !
★★★★★ Arkie407 6/25/2026 v11.2.7.0
Best security I've ever used. NOT ANYMORE!!! They've gone WOKE, consistently marking favorite Christian & conservative websites, messages, & emails as spam or unsafe?! Sent complaints that were ignored & kept interfering, so I'm DONE! canceled & uninstalling now. And even now, I am encountering blockage to my removal of this offender. Getting a "deactivate" loop that doesn't resolve any issues. It WON'T GO AWAY! Text messages and emails from Hillsdale college, gun rights, Christian blogs, etc -
★★★★★ Michael D Henry 6/4/2026 v11.2.7.0
Things Change My Settings Were Set Up Block Unknown And Hidden Numbers. I Didn't Change The Settings. But Some How My Settings Changed And It Blocked Calls From My Cotact List Not Once But Twice. ESET Me A Link And The Information Was For An IPhone. Never Could Get The Information Correct. I Gave Up Went To Different Call Blocker. Answer to your response. I know There's a problem tried your fix face me solution for apple phone. Second it blocked # in my contacts. Deleted your app.
★★★★★ Charles Hoyle,Sr 5/19/2026 v3.0.1173.0
I will do 3 stars to now 12/2/14 It doesn't work. Not wasting anymore of my time.

Sentiment summary

93%
Positive (4-5★)
2%
Neutral (3★)
5%
Negative (1-2★)

✓ Strong positive sentiment - clone path is harder, users like the existing app.