Review Insights · Google Play
ESET Mobile Security Antivirus
ESET · 1,047,916 ratings · ★ 4.7
4.7
★★★★★
1,047,916 ratings
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Top complaints - extracted from 11 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"phone"
3 negative reviews mention this · 27% of all complaints
★★★★★ "no longer a trustworthy it has permanent damage my brand new boost mobile phone as your app is full loads of bugs and glitches and it hold my phone hostage my permanent lock my phone think someone was trying to steal my phone then it perman…" - Emery Hayward
2
"eset"
3 negative reviews mention this · 27% of all complaints
★★★★★ "Good app but Eset some time disable Anti-phishing in REDMI phone...🥲🥲🥲" - sandun athukorala
📋 All 11 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
What a scam. It is impossible to cancel the subscription.
no longer a trustworthy it has permanent damage my brand new boost mobile phone as your app is full loads of bugs and glitches and it hold my phone hostage my permanent lock my phone think someone was trying to steal my phone then it permanent hard lock my sim card then cause death of blue screen then I got a warning ⚠️ say critical malfunction we were unable to repair your os boot file please take your phone back to Walmart customer service it tech repair services.
The purpose of an antivirus is to process untrusted code to check if it's safe. This app has severe reproducible memory safety bugs, and executes or generates untrusted code in memory on the fly. I tried getting this to work and even sent log files to the support to help them fix it, but they failed. The presence of these issues was enough for this rating, as static code analysis and safe development practices would've mostly prevented these issues, but I wanted to give them a chance to fix it.
Has started sending NON-STOP notifications, every three seconds, about one of my other machines not being able to reach the ESET LiveGrid servers. My notification history is now full of thousands of these.
cannot do an initial scan. crashes every time. worked on previous device not new one! follow instructions where?
error in app, not useful
not working
app is ok but as with countless other apps, Google has its grubby little fingers trying to steal all the info it can thru eset app. which makes it a liability to the phone it claims to protect.
I no longer recommend this app because when I try to uninstall it it does not allow me to erase the data this is something fishy about this program because even though you uninstall it it leaves some sort of Trace in your device which means it's probably spying and collecting information on you which is something I hate
well I went to the store and I bought three anti-viruses all in the package on this package and yet I can't use any of them because I don't know how and nobody bothers me to tell you. unfortunately I'd like to get this put on before I die and get it on correctly can you guys to put it on there for me didn't do a damn thing for me I don't even have the activation key. and I've had this antivirus for 2 months now
Good app but Eset some time disable Anti-phishing in REDMI phone...🥲🥲🥲
Sentiment summary
93%
Positive (4-5★)
2%
Neutral (3★)
5%
Negative (1-2★)
