Review Insights · Google Play
eSIM io: Global SIM Card
Getverify LDA · 7,557 ratings · ★ 4.3
4.3
★★★★★
7,557 ratings
🎯 Build a better version
Top complaints - extracted from 18 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"work"
6 negative reviews mention this · 33% of all complaints
★★★★★ "RIP OFF and Unfriendly app. My friend sent me the esim, and I downloaded and activated it on my device. It worked for only 4 days out of a month. Checking with the CS, they said the esim is to be used only on one device. then they wanted th…" - May Bakleh
2
"money"
5 negative reviews mention this · 28% of all complaints
★★★★★ "Make sure your phone is not locked from your carrier before purchasing. I recently upgraded my phone through Verizon. turns out they lock it for 60 days. unfortunately had to add money to the plan and install on my and my wife's phone and t…" - David Young
3
"esim"
4 negative reviews mention this · 22% of all complaints
★★★★★ "RIP OFF and Unfriendly app. My friend sent me the esim, and I downloaded and activated it on my device. It worked for only 4 days out of a month. Checking with the CS, they said the esim is to be used only on one device. then they wanted th…" - May Bakleh
4
"didn"
4 negative reviews mention this · 22% of all complaints
★★★★★ "This didn't work in Turkey. I am hoping there is some way I can get a refund." - Katrina Pritchett
5
"didn work"
3 negative reviews mention this · 17% of all complaints
6
"phone"
3 negative reviews mention this · 17% of all complaints
★★★★★ "Make sure your phone is not locked from your carrier before purchasing. I recently upgraded my phone through Verizon. turns out they lock it for 60 days. unfortunately had to add money to the plan and install on my and my wife's phone and t…" - David Young
📋 All 18 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Way too expensive. 99$ for Europe, for 100 GB of data? This is a joke. I pay like 34$ for 100 GB of data all over Europe to a swedish company and I can call and text too if needed
you can not activate inside Türkiye
TOTAL SCAMMER!!!! BEWARE OF THIS APP!!!
RIP OFF and Unfriendly app. My friend sent me the esim, and I downloaded and activated it on my device. It worked for only 4 days out of a month. Checking with the CS, they said the esim is to be used only on one device. then they wanted the person who dowloaded it to check her mobile settings to solve the problem!! how could that make any sense!!
no customer support service
This didn't work in Turkey. I am hoping there is some way I can get a refund.
Make sure your phone is not locked from your carrier before purchasing. I recently upgraded my phone through Verizon. turns out they lock it for 60 days. unfortunately had to add money to the plan and install on my and my wife's phone and try to use it at our destination to find out it won't work. wasted $40 us dollars.
i have a balance of $62.50 when i only purchases 2@ 7.30 and still using it. I think they link your card to another sim provider to take money from you
don't buy they are froud they cheat your money and thair esim not work
Scan - fake advertising! Ads say 1.9 usd for 5gb global, but in fact the minimum amount to put in the balance is 5 usd, and no guarantee that the deal will ever again be available.
I got the Aruba sim card. Followed all directions to set it up. Didn't work. Emailed support did what they suggested that didn't work. Told them didn't hear back even sent screen shots. Wasted 20 dollars don't do this to yourself. I came here from a YouTube sponsor this was a sad waste of money and time. Also to be clear I'm very good with technology. I also checked to make sure my phone was on the supported phones. my phone is also unlocked. To be clear it worked for 4mb and then it stopped.
the Sims never work and the service is horrible
Bought the usd1.90 esim but was charged usd5. Why? What do you mean that you charge a minimum $5 deposit? What is this deposit? How do I use it? Does it appear as a credit in my account?
Bought into their offer Didn't understand the ' concept ' Didn't get to use the 5gb....qnd then it expired....i must've activated it...and there's a limited time to use it.
this app is a scam. it's taken unauthorised funds from my bank account and installed itself on .my phone. yet I have no account or dim with them. google play or esim.io wont refund the unauthorised charge. what has the world come to where 3rd party scammers can steal your money and ignore or refuse your attempts to recoup your funds! SCAM SCAM SCAM less than 1 star minus 50
didn't work⁷
Couldn't download the app
peaceful
Sentiment summary
81%
Positive (4-5★)
7%
Neutral (3★)
12%
Negative (1-2★)