Review Insights · Google Play
eSound: MP3 Music Player App
Spicy Sparks · 610,121 ratings · ★ 4.6
4.6
★★★★★
610,121 ratings
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Top complaints - extracted from 32 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"songs"
12 negative reviews mention this · 38% of all complaints
★★★★★ "It was the perfect music app up until i updated it and now i have to deal with my playlists constantly glitching. Songs either get played twice or completely skipped when its clearly NOT set on shuffle, I cant listen to a song on repeat any…" - Annie
2
"update"
10 negative reviews mention this · 31% of all complaints
★★★★★ "this update sucks, the older one was better. Having the new one became trash like wdym you are unable to play a song? and you cant use the YOUTUBE option. It takes forever to download a song. AND LASTLY this suck app doesn't log me back in …" - utot
3
"download"
9 negative reviews mention this · 28% of all complaints
★★★★★ "this update sucks, the older one was better. Having the new one became trash like wdym you are unable to play a song? and you cant use the YOUTUBE option. It takes forever to download a song. AND LASTLY this suck app doesn't log me back in …" - utot
4
"song"
6 negative reviews mention this · 19% of all complaints
★★★★★ "this update sucks, the older one was better. Having the new one became trash like wdym you are unable to play a song? and you cant use the YOUTUBE option. It takes forever to download a song. AND LASTLY this suck app doesn't log me back in …" - utot
5
"play"
5 negative reviews mention this · 16% of all complaints
★★★★★ "this update sucks, the older one was better. Having the new one became trash like wdym you are unable to play a song? and you cant use the YOUTUBE option. It takes forever to download a song. AND LASTLY this suck app doesn't log me back in …" - utot
6
"cant"
5 negative reviews mention this · 16% of all complaints
★★★★★ "this update sucks, the older one was better. Having the new one became trash like wdym you are unable to play a song? and you cant use the YOUTUBE option. It takes forever to download a song. AND LASTLY this suck app doesn't log me back in …" - utot
7
"music"
5 negative reviews mention this · 16% of all complaints
★★★★★ "It was the perfect music app up until i updated it and now i have to deal with my playlists constantly glitching. Songs either get played twice or completely skipped when its clearly NOT set on shuffle, I cant listen to a song on repeat any…" - Annie
8
"since"
5 negative reviews mention this · 16% of all complaints
★★★★★ "Since the new update app absolutely sucks it skips songs, jumps from one song to another randomly, even sorting songs doesn't work it lags and turna off randomly. It used to be a really good app but not anymore." - Jiří Kubica
9
"every"
5 negative reviews mention this · 16% of all complaints
★★★★★ "it's a good app but everytime you press a button there's an ad" - ryomen John
10
"playlist"
4 negative reviews mention this · 13% of all complaints
★★★★★ "It was the perfect music app up until i updated it and now i have to deal with my playlists constantly glitching. Songs either get played twice or completely skipped when its clearly NOT set on shuffle, I cant listen to a song on repeat any…" - Annie
11
"downloaded"
4 negative reviews mention this · 13% of all complaints
★★★★★ "I used to love this app and thought it was the best alternative to Spotify but the new update has ruined a part of it for me. being able to just listen to the songs you had downloaded offline of a specific artist was whay I thought one of t…" - Mick Lawlor
12
"offline"
4 negative reviews mention this · 13% of all complaints
★★★★★ "I used to love this app and thought it was the best alternative to Spotify but the new update has ruined a part of it for me. being able to just listen to the songs you had downloaded offline of a specific artist was whay I thought one of t…" - Mick Lawlor
📋 All 32 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
ads are even more intrusive then Spotify.
won't let me login or create an account
this update sucks, the older one was better. Having the new one became trash like wdym you are unable to play a song? and you cant use the YOUTUBE option. It takes forever to download a song. AND LASTLY this suck app doesn't log me back in and the way It's a STRUGLLE to open the app because it loads FOREVEERRR. WHAT HAPPEND BROO YOU SUCKKK
CAN'T DOWNLOAD ANYTHING NEW 👎👎👎👎👎👎👎👎👇
barely works
Since the new update app absolutely sucks it skips songs, jumps from one song to another randomly, even sorting songs doesn't work it lags and turna off randomly. It used to be a really good app but not anymore.
since the update esound keep s freezing going off unfortunately
apparently i cant log into my account on 2 devices. even with device verification, my other device is logged into an account that is empty.
With the latest update, the technical problems never end; it's truly annoying...It's my favorite music app, and now it kicks me out every time I try to open it. Also, I can't add any songs to my custom playlists... This is so frustrating!..I really don't want to delete it; it's been my favorite app since 2024.
songs stop playing even when downloaded I even paid for premium and still have bad experiences i am tired please fix this app it was great at first but now it is horrible every update makes things worse DON'T DOWNLOAD
since the new update,the app becomes laggy , I can't even download right away it's laggy, unlike the old version
whenever I use the app online all the songs don't be available offline, like I'm already downloading them but still can't have access to them, and now I can't login back 😐 the problem isn't fixed yet...
I can't even play the songs bro
good
Update: this app has something against me I SWEAR. Before I was having problems with the songs not loading and downloading properly, but now I CANT MAKE A PLAYLIST. LIKE COME ON, every time I log into this app there's gotta be something wrong in everything it does!!! Please and I mean PLEASE FIX THIS ISSUE, BECAUSE I DONT KNOW WHAT IS HAPPENING AND WHY ITS ONLY HAPPENING TO ME. Please and thank you.
offline songs are slow
unable to play error
Bro, you literally disappoint me right now.
this is one of the worst free apps but have ever used!!! all apps, especially free ones have adds but there is such a things as going too far absoulutely bombarding people with them by forcing them before and after every single thing you click on to playing them over the song you are listening to, seriously??? why in world should anyone at all use your apps??? you also have a ton of glitches and some issues that are just plain old stupid design flaws that are not mistakes don't download this app
It was the perfect music app up until i updated it and now i have to deal with my playlists constantly glitching. Songs either get played twice or completely skipped when its clearly NOT set on shuffle, I cant listen to a song on repeat anymore as the button rarely ever works. And when a playlist comes to an end instead of automatically restarting from the first song like the settings suggest, it just keeps replaying the last song over and over again and you have to restart it yourself manually
This app used to be so good the recent updates are ruining it. When I play a Playlist it randomly skips songs or plays it again for no reason, the app keeps kicking me out when I updated it just yesterday please fix those bugs because I really love this app.
it's a good app but everytime you press a button there's an ad
I used to love this app and thought it was the best alternative to Spotify but the new update has ruined a part of it for me. being able to just listen to the songs you had downloaded offline of a specific artist was whay I thought one of the best features, but now it shows multiple duplicates of the same artists in my artist section and includes all the songs I didn't have downloaded. so I cant listen offline without interruption, or hearing songs I dont like. library also glitchy please goback
glitchest app ever brah completely unusable at some point
it became so laggy after the update it was working fine before but after the update it became laggy please fix this
Been having this app since 2022 and it's still the best music app I've had Edit 2025: Originally gave it 5stars but the app completely deleted all my downloads and Won't let me download the songs again :( edit 2026: I originally got this app bc i was sick of spotify ads and not being able to choose a specific song so I really loved this app but unfortunately it seems like theyre going the spotify route with all the ads everywhere now 💔
كان حلو في للأول لما كان ينفع نحمل الاغاني و نسمعها بدون نت التحديث الأخير رخم جدا بحد
this keeps crashing every time I download a song I'm in the car it keeps jumping on and off my car even if I don't want it to
the app is good overall but I've got one recent problem, why can't we access playlists now when we're offline, back then we could, this is very bad for me because all my songs in different themes are now being mixed
Had to uninstall and reinstall the app because it just wouldn't work. Was told to download the latest update, doesn't really fix the problems I had. It still crashes (less), downloads doesn't play with no internet as said in premium. A lot of my "downloaded" music isn't popping up to listen, nor it's image. Asks me to login on YouTube, I do and still doesn't let me and asks me again. Music that supposedly is unavailable, actually is but refuses to work. I really don't want to let this go....
this app is good but recently I can't put the playlist cover it won't let me put the cover l want my playlist to be with a cover so please fix this bug
Its a bit buggy, cuz when I'm downloading some music some will be downloaded but some will not and even how many times I've tried to download it again it still wouldn't download. Please devs fix it 🙏
Sentiment summary
90%
Positive (4-5★)
4%
Neutral (3★)
6%
Negative (1-2★)