Review Insights · Google Play
Family Island™ - Farming game
Melsoft Games Ltd · 1,655,875 ratings · ★ 4.5
4.5
★★★★★
1,655,875 ratings
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Top complaints - extracted from 24 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
12 negative reviews mention this · 50% of all complaints
★★★★★ "I used to love this game the old version of the game.But now that you have changed it, I don't like it anymore.So I have deleted the game other than that.The graphics and everything are good.I just wish it would go back to the beginning" - TexasBratBrat
2
"play"
7 negative reviews mention this · 29% of all complaints
★★★★★ "blocked my account with no reason after 6 years of playing and spending hundreds of pounds do not download it's a scam" - Mafia2k21
3
"energy"
6 negative reviews mention this · 25% of all complaints
★★★★★ "after reaching level 116 and years of playing , I've sadly decided to uninstall out of frustration. it takes way too much energy to finish island's. i would rather spend my money on game apps that let you play their game longer. sad." - Nina
4
"money"
6 negative reviews mention this · 25% of all complaints
★★★★★ "after reaching level 116 and years of playing , I've sadly decided to uninstall out of frustration. it takes way too much energy to finish island's. i would rather spend my money on game apps that let you play their game longer. sad." - Nina
5
"update"
5 negative reviews mention this · 21% of all complaints
★★★★★ "why I go back to house tier 4.. I almost finished house tier 11.. why like this.. this happen when I update the app.." - Love grace Escoto
6
"spend"
5 negative reviews mention this · 21% of all complaints
★★★★★ "blocked my account with no reason after 6 years of playing and spending hundreds of pounds do not download it's a scam" - Mafia2k21
7
"years"
4 negative reviews mention this · 17% of all complaints
★★★★★ "blocked my account with no reason after 6 years of playing and spending hundreds of pounds do not download it's a scam" - Mafia2k21
8
"playing"
4 negative reviews mention this · 17% of all complaints
★★★★★ "blocked my account with no reason after 6 years of playing and spending hundreds of pounds do not download it's a scam" - Mafia2k21
9
"expensive"
4 negative reviews mention this · 17% of all complaints
★★★★★ "Update May 2026, devs have absolutely ruined the game, clearly want people to just spend money rather than in the impossible and now super energy expensive item making. The events are beyond a joke, last event completed 3/4 sets of islands …" - Lee Baker
10
"download"
3 negative reviews mention this · 13% of all complaints
★★★★★ "blocked my account with no reason after 6 years of playing and spending hundreds of pounds do not download it's a scam" - Mafia2k21
11
"years playing"
3 negative reviews mention this · 13% of all complaints
12
"anymore"
3 negative reviews mention this · 13% of all complaints
★★★★★ "I used to love this game the old version of the game.But now that you have changed it, I don't like it anymore.So I have deleted the game other than that.The graphics and everything are good.I just wish it would go back to the beginning" - TexasBratBrat
📋 All 24 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
blocked my account with no reason after 6 years of playing and spending hundreds of pounds do not download it's a scam
I don't like it 0
this game make me v dissipation when I make a video of pink bag to upload in the youtube you take the video copyright in all videos I play this game from last 8years but now don't want to play anymore
Unless you buy gems etc you can't get ahead in the game ... and support is not there when u have a issue update may 2026 these new updates suck this is now a cash to play game only devopers got greedy
12 pop ups to buy stuff on start up. that's pretty embarassing.
Bad TOS agreement!
after reaching level 116 and years of playing , I've sadly decided to uninstall out of frustration. it takes way too much energy to finish island's. i would rather spend my money on game apps that let you play their game longer. sad.
it's so bad game l hope can't download is game so bad game 🎮 is game really bad 😞 😔 😔
Game isn't fun anymore. Too much going on all at once. Too much on the screen. It was always a little frustrating but now it's impossible! It's become just another money grabbing game! And those stupid card packs are ruining every game! Developers are still making their money so they don't care and won't listen. Played it for many years but this last update was it for me. Got rid of it.
Used to be fun and enjoyable. The past couple updates have ruined the game. Devs don't care.
Update May 2026, devs have absolutely ruined the game, clearly want people to just spend money rather than in the impossible and now super energy expensive item making. The events are beyond a joke, last event completed 3/4 sets of islands this time, yet to complete one set, the amount and costs of items is ridiculous UNLESS YOU PAY. Genuine players certainly would not have asked for this in gameplay. About to delete the game for good, no longer enjoyable at all, can't give a zero.
I change may rate to 1 star because this app suddenly became frustating. Before its easier to craft 3 items in the event but now it became expensive and harder and it takes 6 to 7 to craft items and each item takes a lot which cost you a lot of energy. Also I noticed that if you have many energy, the booster axe will not show unless you spent it and left less energy and a Please give me back my money
Since last update, the game tend to be lagging a lots. Some of my point are also missing. This sucks 4/5/2026- it's getting more ridiculous nowadays, to just complete an island so many energy needed and the package getting expensive. so disappointed
with so many games to choose from your desire to make me spend exceeds my desire to play. 30 seconds of play to wait 5 hours to get 30 seconds of play is ridiculous. uninstalling
Don't get it. I never leave feedback, even when games are terrible. I am 14 and have 105 energy with one thing costing 115 energy... make that make sense?! please, save yourself and do not waste time
wasting time and takes too.long to generate energy. keep spending money !!!!! stupid !!!!!
was fun, now can't up date can't play any more. their suggestions to fix didn't work.
I used to love this game the old version of the game.But now that you have changed it, I don't like it anymore.So I have deleted the game other than that.The graphics and everything are good.I just wish it would go back to the beginning
Have downloaded this game on my last 3 phones and played it pretty much every day even just for 5 min sometimes. I've chosen to download it because I really like it and have to start from the beginning every time due to not being a fb user and that's fine. But will definitely have to stop playing at the prices of the packs you buy. It's gone from one of the more reasonable priced games to the dearest of the few I play. It was like the prices doubled over night, that's pretty shocking.
why I go back to house tier 4.. I almost finished house tier 11.. why like this.. this happen when I update the app..
The incorrect email was showing, so I deleted the game and reinstalled hoping to pick up where I left off, but when I logged in to play, it basically starts my game over from scratch. I've deleted and reinstalled many times before, but this time it didn't work and my 5 years of playing is gone. It was becoming costly anyway. have to spend money to make it past all the stages. It's not like it was when I first started playing. Also, the more you spend, the higher they make the prices.
spend spend ,this all i do wanting to complete tasks . its expensive for what you get .
this game doesnt even save your progress
too hard to get rss to upgrade
Sentiment summary
87%
Positive (4-5★)
4%
Neutral (3★)
9%
Negative (1-2★)