Review Insights · Google Play
Fastrack Smart World
Titan Company Limited · 246,741 ratings · ★ 3.8
3.8
★★★★★
246,741 ratings
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Top complaints - extracted from 33 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"watch"
18 negative reviews mention this · 55% of all complaints
★★★★★ "the custom watchface not installing and show that not have enough space so I just deleted all watchface and then still showing this" - Utkarsh Rajpurohit
2
"faces"
6 negative reviews mention this · 18% of all complaints
★★★★★ "very less watch faces" - vasanthi Evangeline
3
"watch faces"
6 negative reviews mention this · 18% of all complaints
★★★★★ "very less watch faces" - vasanthi Evangeline
4
"working"
4 negative reviews mention this · 12% of all complaints
★★★★★ "now why the app always keep working on the background even if the watch isn't connected??🥲" - Sahil Bera
📋 All 33 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
not early Opening
now why the app always keep working on the background even if the watch isn't connected??🥲
I am very disappointed because watch faces are piad why this ?
Pieace of scam ! 1 yr huva he watch ⌚ liye uske wallpepar ko in logo ne primium me dal kar ! app ka experience kharab kar diya
Faulty product and useless customer service
price tags 💔😡😡😡just updated this app hoping to get some good experience or may be some new watch faces but I found a price tags which too on old watch faces can't believe it I don't know how they got this poor irritating idea off adding a price tags if it's necessary atleast provide it with new watch faces so we might think about it that too is wrong cause brand should provide watch faces with updates time time after all we purchased a smartwatch please think about it and remove this price t
I strongly recommend switching to another smartwatch brand. Most of the watch faces on FastTrack are paid, while many competing brands offer watch faces for free. Even the free watch faces available are very limited and not satisfying. A smartwatch should provide good customization without constantly asking users to pay extra. Because of this, I have decided to switch to another brand and would recommend others consider alternatives that offer better value and free watch face customization.
Worst app ever.
not working
trash. you guys asking Money for watch face? shame
Fastrack reflex HELLO में अभीतक कोई अपडेट नहीं मिला ,नाही कोई smart watch के नए डायल दिए हे सिर्फ बार बार update करने दिया जाता है. बकवास.......
I bought a Fastrack Jupiter Smart Watch yesterday. I was unable to pair it using my phone number, so I logged in with my email ID instead. However, the firmware update is not getting completed. I have already followed all the required settings in the app, but the update is still not happening. Kindly help me resolve this issue
Watch setting not available, wrist turn display mode not working
limited watch faces I don't like anything
app is not woking properly, my watch is tracking my steps count but the app is not able to update the steps count data. Data of sleep etc. is being updated on the app, so there is no problem with bluetooth connectivity or permissions
Need improvement and development in this application
this app is having a book which is not allowing to enter the app and even to sign in. please correct the bug.
performance at pairing time is very poor...and also the app is not satisfactory.
App asks for phone number and there is no way to skip it. I guess I'm using a different smart watch app from a different app store. The device doesn't need a phone number to operate so stop taking people's phone number
need hlep with time change
App is not working.
fix ur app the watch is useless with this faulty app always it gets disconnected useless
app doesn't support kannada
very poorly designed app, even after connecting to the watch, it on opening every app shows "connect to the watch or connect to the aapp
unable to connect to app with phone. contact customer care no response
no good
the custom watchface not installing and show that not have enough space so I just deleted all watchface and then still showing this
very bad 😞😞😔
very less watch faces
Sleep data is getting recorded in the watch however the same is not synced up with the app.
worst watch music control is not responsive play pause and also boring watch faces waste of money
this app fails to sync properly with the watch the watch data shows something else watch shows something else.
Please add feature to measure heart rate, oxygen, stress ect.ect. by one tap from mobile application, which currently can be measured only via smartwatch. other than this I like all the other things and interfaces.
Sentiment summary
68%
Positive (4-5★)
9%
Neutral (3★)
23%
Negative (1-2★)