Review Insights · Google Play
Fastrack Smart World
Titan Company Limited · 246,865 ratings · ★ 3.8
3.8
★★★★★
246,865 ratings
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Top complaints - extracted from 28 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"watch"
19 negative reviews mention this · 68% of all complaints
★★★★★ "worst. it has now kept even my all watch faces paid. I have destroyed my watch and will never buy a Fastrack watch again." - Nasreen Fida
2
"faces"
8 negative reviews mention this · 29% of all complaints
★★★★★ "worst. it has now kept even my all watch faces paid. I have destroyed my watch and will never buy a Fastrack watch again." - Nasreen Fida
3
"watch faces"
8 negative reviews mention this · 29% of all complaints
★★★★★ "worst. it has now kept even my all watch faces paid. I have destroyed my watch and will never buy a Fastrack watch again." - Nasreen Fida
4
"update"
4 negative reviews mention this · 14% of all complaints
★★★★★ "Hello Developer Team, The app is good and the UI interface is good. With the recent update pushed on June 16, 2026. There is a bug that causes the application to crash. When Crash is Observed?: After Sync the UI becomes unresponsive, applic…" - Surajit Kumar Sen
5
"data"
4 negative reviews mention this · 14% of all complaints
★★★★★ "The app shows my watch as connected, but the date and time are incorrect and not syncing. I also cannot see the dashboard or any watch data in the app. Please fix this issue as the app is not working properly despite showing a successful co…" - Roshni Payal
6
"working"
4 negative reviews mention this · 14% of all complaints
★★★★★ "The app shows my watch as connected, but the date and time are incorrect and not syncing. I also cannot see the dashboard or any watch data in the app. Please fix this issue as the app is not working properly despite showing a successful co…" - Roshni Payal
7
"fastrack"
3 negative reviews mention this · 11% of all complaints
★★★★★ "worst. it has now kept even my all watch faces paid. I have destroyed my watch and will never buy a Fastrack watch again." - Nasreen Fida
8
"however"
3 negative reviews mention this · 11% of all complaints
★★★★★ "I have been a loyal owner of your watch for a long time, and overall, the watch itself works great. However, I'm extremely disappointed with the recent decision to lock analog watch faces behind a premium subscription. These watch faces wer…" - Arush Pandey
9
"available"
3 negative reviews mention this · 11% of all complaints
★★★★★ "I have been a loyal owner of your watch for a long time, and overall, the watch itself works great. However, I'm extremely disappointed with the recent decision to lock analog watch faces behind a premium subscription. These watch faces wer…" - Arush Pandey
10
"connected"
3 negative reviews mention this · 11% of all complaints
★★★★★ "since i brought i couldn't open any thing app just will show connected but not going forward" - Muhammed sahal
11
"experience"
3 negative reviews mention this · 11% of all complaints
★★★★★ "it's laggy too much lag and watch NVR reconnects after disconnected once uff really bad experience" - Moxa Suthar
12
"properly"
3 negative reviews mention this · 11% of all complaints
★★★★★ "The app shows my watch as connected, but the date and time are incorrect and not syncing. I also cannot see the dashboard or any watch data in the app. Please fix this issue as the app is not working properly despite showing a successful co…" - Roshni Payal
📋 All 28 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
worst. it has now kept even my all watch faces paid. I have destroyed my watch and will never buy a Fastrack watch again.
I have been a loyal owner of your watch for a long time, and overall, the watch itself works great. However, I'm extremely disappointed with the recent decision to lock analog watch faces behind a premium subscription. These watch faces were previously available for free, and now users are suddenly expected to pay for features they already had access to. Why are you trying to charge a premium for everything? It feels like you're taking away existing features just to force users into paying more
since i brought i couldn't open any thing app just will show connected but not going forward
it's laggy too much lag and watch NVR reconnects after disconnected once uff really bad experience
very nice and interesting
Hello Developer Team, The app is good and the UI interface is good. With the recent update pushed on June 16, 2026. There is a bug that causes the application to crash. When Crash is Observed?: After Sync the UI becomes unresponsive, application freezes and crashes. Background of my phone?: Phone ram = 8 GB Regards, Surajit Kumar Sen(Test Engineer)
The app shows my watch as connected, but the date and time are incorrect and not syncing. I also cannot see the dashboard or any watch data in the app. Please fix this issue as the app is not working properly despite showing a successful connection.
not early Opening
now why the app always keep working on the background even if the watch isn't connected??🥲
I am very disappointed because watch faces are piad why this ?
Pieace of scam ! 1 yr huva he watch ⌚ liye uske wallpepar ko in logo ne primium me dal kar ! app ka experience kharab kar diya
Faulty product and useless customer service
price tags 💔😡😡😡just updated this app hoping to get some good experience or may be some new watch faces but I found a price tags which too on old watch faces can't believe it I don't know how they got this poor irritating idea off adding a price tags if it's necessary atleast provide it with new watch faces so we might think about it that too is wrong cause brand should provide watch faces with updates time time after all we purchased a smartwatch please think about it and remove this price t
I strongly recommend switching to another smartwatch brand. Most of the watch faces on FastTrack are paid, while many competing brands offer watch faces for free. Even the free watch faces available are very limited and not satisfying. A smartwatch should provide good customization without constantly asking users to pay extra. Because of this, I have decided to switch to another brand and would recommend others consider alternatives that offer better value and free watch face customization.
Worst app ever.
not working
trash. you guys asking Money for watch face? shame
Fastrack reflex HELLO में अभीतक कोई अपडेट नहीं मिला ,नाही कोई smart watch के नए डायल दिए हे सिर्फ बार बार update करने दिया जाता है. बकवास.......
I bought a Fastrack Jupiter Smart Watch yesterday. I was unable to pair it using my phone number, so I logged in with my email ID instead. However, the firmware update is not getting completed. I have already followed all the required settings in the app, but the update is still not happening. Kindly help me resolve this issue
Watch setting not available, wrist turn display mode not working
limited watch faces I don't like anything
app is not woking properly, my watch is tracking my steps count but the app is not able to update the steps count data. Data of sleep etc. is being updated on the app, so there is no problem with bluetooth connectivity or permissions
the custom watchface not installing and show that not have enough space so I just deleted all watchface and then still showing this
very bad 😞😞😔
very less watch faces
Sleep data is getting recorded in the watch however the same is not synced up with the app.
worst watch music control is not responsive play pause and also boring watch faces waste of money
this app fails to sync properly with the watch the watch data shows something else watch shows something else.
Sentiment summary
68%
Positive (4-5★)
9%
Neutral (3★)
23%
Negative (1-2★)