Review Insights · Google Play
FAX App: Send Faxes from Phone
Municorn · 65,791 ratings · ★ 4.5
4.5
★★★★★
65,791 ratings
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Top complaints - extracted from 66 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
27 negative reviews mention this · 41% of all complaints
★★★★★ "Didn't like it. Claims to be free but it's not." - Naretza Genovese
2
"send"
9 negative reviews mention this · 14% of all complaints
★★★★★ "used to work really well. now very clunky and cant send faxes." - John Jerviss
3
"scam"
9 negative reviews mention this · 14% of all complaints
★★★★★ "I stop it and I'm still being charged for it , this scam app is costing me 16$ a month for nothing" - Bobby Williams
4
"subscription"
8 negative reviews mention this · 12% of all complaints
★★★★★ "misleading. not free. charges subscription. no trial period either." - Arijit Chowdhury
📋 All 66 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Want to cancell but there is no way to do it
they never go thru
used to work really well. now very clunky and cant send faxes.
I downloaded this app but it didn't allow me to attach a file so I Uninstalled and unsubscribed only to be charged the yearly fee of $199 the next day..fraud alert!!
Didn't like it. Claims to be free but it's not.
misleading. not free. charges subscription. no trial period either.
terrible , charged me 3 time in one month After I stopped subscription, had to deal with Google play and bank and PayPal , watch out
I don't have a subscription and it still trying to charge my account.
NOT FREE DO NOT BE FOOLED. ONLY A FREE DOWNLOAD. WILL MAKE YOU UPLPAD PHOTOS THEN SELECT A PAYED PLAN. Update: Your response is correct and also misleading as this so called "test fax" is only sent to your own phone number, you can not send ANY actual fax for free, and thats the facts.
charging me when I didn't want it
I am being charged 35.00 and can't find how to unsubscribe. I can't find how to cancel. when I original tried this app I followed the instructions at the end of the trial and it wouldn't cancel. it's not worth it for periodic home use.
way over priced and no free sends. deleted it right after installing
warning! used the trial to fax a few papers to disability determinations, and none of them went through. I tried 3 separate times. after 4 days, I canceled the service. today, I woke up to them charging me for a full year of service AFTER I CANCELED 3 DAYS AGO! (i still have the cancelation email). i asked for a refund and they told me they have no control over it and I'll have to talk to go through Google. so not only does their app not work, they steal as well.
not free
Caution Need to pay $$
signed for 1 week and got charged every month.
not free false advertisements.
Just need to send 1 fax. $9.99 is too much.
Sucks... says you can add a "document" from your file system, but when you try to do so, the file doesn't show up on the list. It does let you add images from "my pictures," at least.
doesnt work
not a free service
they charged me even after I canceled my subscription. There is no way to contact to dispute this.
shows up as free faxing but wants you to subscribe nah that gross
garbage. I just want to send one Fax and I have to pay 14.99? crazy! I can go to FedEx Office for less.
Not free. I searched FREE FAX and got catfished.
I stop it and I'm still being charged for it , this scam app is costing me 16$ a month for nothing
not free at all
I put a lot of time and effort into uploading and preparing my documents for fax. I got the number and clicked send, then the money grab happened. I understand the app needs to make money but the price should be upfront, not as the second step
Did not work!!
scam avoid
app is not free!!! don't see where I can pay for each page!!! only need to fax today..
bad very bad
this app sucks it automatically turns pages into some knockoff specimen of black and white
i have been trying to cancel this subscription despite canceling it in the google store. they keep charging me. i have. it's been MONTHS. do NOT use this app!!!
Didn't say I had to pay before loading all my documents up.
Allows download and setup, then when you have gone through all the trouble, they tell you how much it costs. I needed to send a fax to my concussion clinic and didn't need to spend 15 minutes looking at a screen then having to uninstall and find another option!
robberyapp. 15 bucks a week. how? its a scam
not Free.
not free garbage don't waste time
not free
TD Bank says this is Free Fax for TD Bank disputes. App even says so in one of its first paragraphs in its description but then it starts asking for payment , a subscription when you are hitting send ! is it a glitch a worm or is it a lie being told to scam ? Anyone reading this tell me if you were and are able to send free faces from this app. Very hefty high prices for subscription compared to others I hate my time wasted. Not sure why the bank tells me it's Free Fax and app says PAY!
this is NOT a free fax app! If I could give it a negative review I would!
not free
not free
requires a subscription
DO NOT USE OR EVEN DOWNLOAD It's a total RIP OFF!!!!! It charges $16.19 every 5 days. So that even more the $16.19 a week that is a total rip off. It is also very hard to unsubscribe from it. So my suggestion is DO NOT USE. It's more expensive then Netflix, Amazon Prime, and any of the TV apps.
it lied its not free
get through the process then error
not free
unable to send a fax without a subscription
+ 16 more in the clipboard copy
Sentiment summary
88%
Positive (4-5★)
3%
Neutral (3★)
9%
Negative (1-2★)