Review Insights · Google Play
Findo: Find my Friends, Phone
BP Mobile LLC · 16,835 ratings · ★ 4.1
4.1
★★★★★
16,835 ratings
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Top complaints - extracted from 40 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"money"
8 negative reviews mention this · 20% of all complaints
★★★★★ "I don't know why this app keeps trying to take money from my checking account and I don't even have the app. This is ridiculous to do this to people that are disabled and I suffer every day of life for my disability check and now this app k…" - Mary Harvell
2
"location"
5 negative reviews mention this · 13% of all complaints
★★★★★ "The advertisement suggests that one can ascertain an individual's location without their explicit consent. However, upon downloading the application, it becomes evident that the other party's consent is, in fact, a prerequisite. This discre…" - Jimmy Jimmy
3
"account"
5 negative reviews mention this · 13% of all complaints
★★★★★ "I don't know why this app keeps trying to take money from my checking account and I don't even have the app. This is ridiculous to do this to people that are disabled and I suffer every day of life for my disability check and now this app k…" - Mary Harvell
4
"trial"
5 negative reviews mention this · 13% of all complaints
★★★★★ "I have double checked triple checked multiple times. STILL NO SUBSCRIPTION to cancel. Even Google payment shows no payment. Charged $11.99 for trial which I received an email of payment. And I didn't even get access to the stupid app. I'm b…" - Adrian Ngarua
5
"refund"
4 negative reviews mention this · 10% of all complaints
★★★★★ "I dont use this app. didn't authorize any charge and want my refund. customer service ignores every email and call." - Ronald Hash
6
"free"
4 negative reviews mention this · 10% of all complaints
★★★★★ "it isn't a free app and doesn't even find location of what you are really looking for" - Victor Garcia
7
"cancel"
4 negative reviews mention this · 10% of all complaints
★★★★★ "be aware that just because you canceled in your Google subscriptions doesn't mean this app is canceled, and they will charge you, canceling is a night mare!" - Barbara Williams
8
"subscription"
4 negative reviews mention this · 10% of all complaints
★★★★★ "be aware that just because you canceled in your Google subscriptions doesn't mean this app is canceled, and they will charge you, canceling is a night mare!" - Barbara Williams
9
"scam"
4 negative reviews mention this · 10% of all complaints
★★★★★ "I have double checked triple checked multiple times. STILL NO SUBSCRIPTION to cancel. Even Google payment shows no payment. Charged $11.99 for trial which I received an email of payment. And I didn't even get access to the stupid app. I'm b…" - Adrian Ngarua
10
"waste"
4 negative reviews mention this · 10% of all complaints
★★★★★ "edit I tried to access y'all just for 3 days don't tell me you going to help me now I contacted you to 12 times you sent me 12:00 we will get back to you shortly haven't seen or heard from that damn one of them until I put a number one star…" - Billy Edwards
📋 All 40 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I dont use this app. didn't authorize any charge and want my refund. customer service ignores every email and call.
I want to quit this apps
not worth it
be aware that just because you canceled in your Google subscriptions doesn't mean this app is canceled, and they will charge you, canceling is a night mare!
The advertisement suggests that one can ascertain an individual's location without their explicit consent. However, upon downloading the application, it becomes evident that the other party's consent is, in fact, a prerequisite. This discrepancy indicates a misleading advertising practice, which undermines my confidence in this application.
not good
it isn't a free app and doesn't even find location of what you are really looking for
I don't know why this app keeps trying to take money from my checking account and I don't even have the app. This is ridiculous to do this to people that are disabled and I suffer every day of life for my disability check and now this app keeps trying to take my money. I'm very unhappy right now! PLEASE STOP TRYING TO TAKE MONEY FROM MY CHECKING ACCOUNT I DON'T WANT THIS APP!!!!!
i cancel the subscription y still charging me bad app
good
very easy.. very easy to uninstall
NOT ACCURATE FOR YOUR REALTIME LOCATION!!!!
you n reed an apple account and I phone to use this app very hard to get any response phone numbers provided don't get answered had to report as fraud to get refund and cancel strongly not recommended
I don't need it, do not offer it it to me anymore
I have double checked triple checked multiple times. STILL NO SUBSCRIPTION to cancel. Even Google payment shows no payment. Charged $11.99 for trial which I received an email of payment. And I didn't even get access to the stupid app. I'm blocking this app of any other payment. Scam
there was supposed to be free 3-day trial and I cancelled on the same day. I look at my account and was charged for this subscription...PLEEZ kindly refund my money!! I have emailed you to look into this!!! I want my refund. INSTALLERS BEWARE!!!!
fraud app not working and my payment is refund..bad app fraud and scammer app
Apps scammers. Tiba2 ada tolak duit. Sampai 2 kali pulak tu!! Please avoid this apps. It deducted my money 2 times. Scammers apps
edit I tried to access y'all just for 3 days don't tell me you going to help me now I contacted you to 12 times you sent me 12:00 we will get back to you shortly haven't seen or heard from that damn one of them until I put a number one star on the review for you. no you get in contact with me because as far as I can send you all suck I'm not wasting any more of my time trying to contact you out wasted enoughif the person won't tell you where theye are they dam sure ain't going to share here
Would like to cancel subscription
All adds, gimmick
waste time
don't use this app it's a scam I take may money from my gcash account It may money 285 pesos it's the only money I have I did not even subscribe in this app scam
it's not good PL don't download
hate it, they don't tell you that It's going to cost you $$ before you try to get it. waste of my time.
it's a scam.
big BS scam. payment made and trial is not usable because it's not connecting to the server. came back later. payment taken and still not working. this is a fraud and a scam.
found out after purchase that you need to get permission from target phoneit was a total waste of money
I'm currently have a suscripción and lately starting yeah 2026 when I checked I show inactive and a few seconds go back to activate and no being able to see friends on circles is frustrating no getting what you already paid for and trying to get any response..sent some notifications true app with no solution is been over 40hrs that I have seen any movement or location changes because it keeps changing to inactive...I guess think about it before speeding money if you want a reliable locator.
no me ayuda en nada
this is a useless app,i deleted it beacause it is junk
disaster all I can say...
fake does not work don't waste your time on this
doesn't really work
They sy it's free trial for 3 days but they will steal your money. My card was charge for full price! DO NOT USE THIS APP. It's pretty nonsense anyway, you can use Google Map Share Location anyways, and it's FREE!
nice
Never wanted to subscribe
I thought I was he a free trial but my account was charged $19.99 and I want my money to be refunded. ASAP. THIS IS A HORRIBLE APP
good
can't find a phone
Sentiment summary
74%
Positive (4-5★)
9%
Neutral (3★)
17%
Negative (1-2★)