Review Insights · Google Play
Firefox Fast & Private Browser
Mozilla · 6,342,358 ratings · ★ 4.6
4.6
★★★★★
6,342,358 ratings
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Top complaints - extracted from 12 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"firefox"
5 negative reviews mention this · 42% of all complaints
★★★★★ "hate Firefox. it cannot access my websites." - Seven Suns
2
"update"
4 negative reviews mention this · 33% of all complaints
★★★★★ "I used to have this at 5 stars and I want to go back, but there is a bug that's been affecting me for over a month with no changes. If a webpage title contains certain emoji and the app tries to sync it, the app crashes. I'll happily update…" - G Williams
3
"hate"
3 negative reviews mention this · 25% of all complaints
★★★★★ "hate Firefox. it cannot access my websites." - Seven Suns
4
"website"
3 negative reviews mention this · 25% of all complaints
★★★★★ "hate Firefox. it cannot access my websites." - Seven Suns
5
"browser"
3 negative reviews mention this · 25% of all complaints
★★★★★ "I hate Chrome but at least when you click a link on a phone it opens the website. Lately it seems the best Firefox can do is just open the app to a blank page that nothing happens. Truly amazed that the Firefox I have used for so long is ca…" - jUSTIN nOPE
📋 All 12 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
This POS saves your data in private browsing mode. So even if you close the private tab, the next person who opens Firefox will be able to automatically log into your email or any website where you logged in last time even if Autofill and Save Password are disabled. This bug has been reported to Firefox on their issues page and has not been resolved for 9(!) months now. It is bug 1977142.
I used to have this at 5 stars and I want to go back, but there is a bug that's been affecting me for over a month with no changes. If a webpage title contains certain emoji and the app tries to sync it, the app crashes. I'll happily update this review when it's fixed.
I hate Chrome but at least when you click a link on a phone it opens the website. Lately it seems the best Firefox can do is just open the app to a blank page that nothing happens. Truly amazed that the Firefox I have used for so long is capable of this bad an app. Also sad to see them exploiting the Google system. No way there's a 4.6 rating with this mini bad reviews. Just make an honest browser that works.
google play flipped on auto update and now I'm stuck with the awful latest version where everything is clunky and moved out of place and takes up too much space and weirdly round and its impossible to find any of the few settings there are. it's awful let me roll it back to when it was useable and not visually bloated.
ok
abysmal browser, one of the worsts I've had used it deleted itself automatically, all accounts, all extensions were deleted by this application without my will, very weird pointing out this application isn't just a "browser", only moreover, you always need to hit the "desktop" button since after each site reload the browser depicts the site in that basic, and boxed form, absolutely annoying to top this all, you hit the screen and the browser automatically scrolls down to the bottom of the site
Why does firefox wait so long to close tabs? I would love for it to work like duckduckgo where when the browser is closed (or swiped away) the tabs close. There is no option to do this in Firefox, because it doesn't understand what closed means. Very poor.
Big Firefox fan, but a recent update has Firefox consuming a ridiculous amount of mobile data - up to 1GB a day, despite being connected to WiFi most of the time. This 1-star review will remain until it's fixed. Then we can go back to 4-5 stars.
hate the new tab outlay. newest update claimed to have security updates only, but a new tab interface was installed simultaneously. I want my old tab preview back!
keeps stopping you going on to apps for no reason at all ie lottery
hate Firefox. it cannot access my websites.
history search is really unacceptable really why is it no possible to sort the search results by date?? why can't I search for history for a specific website??? all these features are alive and well for the desktop app. I do expect to have them at least partially on the mobile
Sentiment summary
90%
Positive (4-5★)
3%
Neutral (3★)
6%
Negative (1-2★)