Review Insights · Google Play
FitCloudPro
topstep · 78,648 ratings · ★ 3.8
3.8
★★★★★
78,648 ratings
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Top complaints - extracted from 30 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"watch"
13 negative reviews mention this · 43% of all complaints
★★★★★ "won't stay connected keeps disconnecting and reconnecting set up to run in background and still doesn't stay connected worst watch I have ever owned would not recommend" - marie cooke
2
"doesn"
6 negative reviews mention this · 20% of all complaints
★★★★★ "won't stay connected keeps disconnecting and reconnecting set up to run in background and still doesn't stay connected worst watch I have ever owned would not recommend" - marie cooke
3
"keeps"
4 negative reviews mention this · 13% of all complaints
★★★★★ "won't stay connected keeps disconnecting and reconnecting set up to run in background and still doesn't stay connected worst watch I have ever owned would not recommend" - marie cooke
4
"work"
4 negative reviews mention this · 13% of all complaints
★★★★★ "I like the watch. I dont like the app. can't change any of the U.I. in the app to get a different look or different display of Data. I constantly have to go back to my old watch that uses GloryFitPro for my workouts and hikes. the GloryFitP…" - Gary
5
"connect"
4 negative reviews mention this · 13% of all complaints
★★★★★ "won't stay connected keeps disconnecting and reconnecting set up to run in background and still doesn't stay connected worst watch I have ever owned would not recommend" - marie cooke
6
"messages"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Doesn't play well with Google Pixel. The biggest pain point is message notifications (which works half the time and keeps notifying me messages are working in the background) and it does not follow do not disturb settings from the phone (st…" - Dude Man
📋 All 30 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
won't stay connected keeps disconnecting and reconnecting set up to run in background and still doesn't stay connected worst watch I have ever owned would not recommend
I like the watch. I dont like the app. can't change any of the U.I. in the app to get a different look or different display of Data. I constantly have to go back to my old watch that uses GloryFitPro for my workouts and hikes. the GloryFitPro doesnt need to start a type of workout to know im working out or hiking in order for it to track my session.
Doesn't play well with Google Pixel. The biggest pain point is message notifications (which works half the time and keeps notifying me messages are working in the background) and it does not follow do not disturb settings from the phone (still vibrates).
Rarely able to bind to my device and the rare times I've tried it will not stay bound. Less than worthless
not connecting
don't like!!!!
it not work
doesn't work
your dial library choices are pitiful. be nice if you had more customize able options
could not pair
Horrible
very difficult to connect if at all and then it kicks you off at times. trying to get back in is next to impossible!!!
App stopped syncing to Google Health connect. I tried all of the recommendations. it says connected but won't write data to health connect.
wont pair
please update More watch face there is no update
Tried over and over to connect it to my watch but there's no way! Tried everything they suggest to fix the issue but no improvement. Uninstalled it immediately!
A few years ago I had the older version of this watch, and it was FANTASTIC!! I'm not a sports type, but they seem to be the only semi-decent watches out there! This thing is, for me, useless and it's going straight back!! The watch faces are designed for either retards or children of retards. The metal watch strap fell apart at the first attempt of alteration, there's not the "record" option, as on the older watch, as I'm writing a book it was so handy. I could go on, but...?!
I am not getting text messages to my watch from people that text me all day every day. I only get text messages to my watch from Spam numbers.
doesn.t work anymore... I don.t know what happened, but the app is stuck... freezed... doesn.t even connect with the watch any more
initially worked well but totally flopped now
terrible
note paring with my watch
V bad experience this will Connecting my watch
the personalized dial I set keeps unpushing from the device and really annoys me. messages through the watch? how do you access them?
doesn't record sleep etc
I like this watch as it was a gift, a bit disappointing as there is No button to answer a call it just shows that you had a call, its practical and a nice looking watch, an update would be good.
watch keeps disconnecting and reconnecting to my phone even though though I have exhausted all options to fix. wish the sleep gave a score as other apps do.
I can not sync to Bluetooth please help me
Looks very cheap, not enough watch face. Reflex active is more better than this one.
doesn't do what I want. Shows only time and steps. There are no meaningful instructions anywhere. So far the only good thing I can say about it is that it takes a lot longer time to work. Is there any help availableZ?
Sentiment summary
65%
Positive (4-5★)
11%
Neutral (3★)
23%
Negative (1-2★)