Review Insights · Google Play
fitpro
Shenzhen Well Fitness Management Technology Co,LTD · 456,662 ratings · ★ 3.6
3.6
★★★★★
456,662 ratings
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Top complaints - extracted from 34 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"watch"
14 negative reviews mention this · 41% of all complaints
★★★★★ "I can't get it off military time and no analog faces I really dont like this watch and no one in support helps" - Laurie
2
"connecting"
4 negative reviews mention this · 12% of all complaints
★★★★★ "having problems connecting my watch" - Veronica Soria
3
"doesn"
4 negative reviews mention this · 12% of all complaints
★★★★★ "doesn't pair with celly device" - Andy Howarth
📋 All 34 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
The app is ad-infested and does only the bare minimum in terms of usability, barely providing useful overviews of the tracked data (when connected to a wearable). Avoid if you have alternative options.
It appears there has been an update to the app, and now I am unable to bind my watch with the app, so it has become useless.
having problems connecting my watch
not bad
always disconnect
ok
app is not opening. what can I do?
doesn't pair with celly device
Can't get the thing to turn on asking for charging thing. I only received the watch no charging method or tool. Help.
is not connecting is showing device disconnected
the new updates have ruined this app for me, it won't let me change the watch faces to my photos anymore and it tried to charge my account recently and I really liked the app before. Now it's stressful and aggravating when I try to set it up please fix it soon
mujhe abuse Nahin karne a rahi
,🥺🥺🥺
this app is not work and I hat fitpro
saya sudah melakukan pembayaran untuk langganan face watch VIP selama 1 bulan, tapi kok belum ke unlock ya face watch VIP saya, gambar temanya masih yang lama
it doesn't work right. it counts steps whenever I'm setting it doesn't track my sleep. definitely a waste of money. I want my money back
Look every single time my watch disconnects from the app. The worst watch app ever🤮
not connecting to my watch
Watch ⌚ connect hi nahin ho rahi 🙁☹️😡
it keeps saying no corresponding device found when im trying to connect my watch. The Bluetooth is connected but it doesn't work
Couldn't get it to connect to my phone and inundated with adverts. Also kept pushing for me to pay a subscription.
it's not connecting with my infinix hot 60i
not enough description of use and settings are not accurate
It's a scam. The "Smartwatch" doesn't read your heart rate, I literally put the watch on a plush of Lord Elmo from sesame street and the watch said "80 bpm". Elmo was alive this whole time and he never said a word to me. Anyway, a low price will never justify a lie. The watch didn't last long, the screen is white, now I can finally uninstall this 🗑️ app.
why can't I add my photo to the watch why asking me to pay? 😡😡
ismein achha achha wallpaper nahin hai
low quality product
watch face VIP
this is very bad watch do not buy
mis Informative Programming 👌
bekar
I can't get it off military time and no analog faces I really dont like this watch and no one in support helps
great
after the first time I paired it the app keeps crashing and I don't have enough time to even change any settings
Sentiment summary
60%
Positive (4-5★)
9%
Neutral (3★)
31%
Negative (1-2★)