Review Insights · Google Play
Fiverr - Freelance Service
Fiverr · 358,093 ratings · ★ 4.3
4.3
★★★★★
358,093 ratings
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Top complaints - extracted from 29 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"fiverr"
8 negative reviews mention this · 28% of all complaints
★★★★★ "Want to give the Seller a tip? Fiverr charges you a 40% service charge... 40%!! PURE GREED! I was charged $14.05 for a $10 tip. This is on top of the service charge they charge you when you place an order. The initial service charge should …" - Michele
2
"account"
6 negative reviews mention this · 21% of all complaints
★★★★★ "Very bad platform, so many limitations are there. It takes years to build a strong profile and suddenly restricted by Fiver itself without even hearing the user. There is no support available for reactivation of the account or to correct th…" - Harish Mahour
3
"platform"
5 negative reviews mention this · 17% of all complaints
★★★★★ "Very bad platform, so many limitations are there. It takes years to build a strong profile and suddenly restricted by Fiver itself without even hearing the user. There is no support available for reactivation of the account or to correct th…" - Harish Mahour
4
"scammers"
5 negative reviews mention this · 17% of all complaints
★★★★★ "this app is full of scammers it scamed me never use this app this is worst app" - student
5
"without"
4 negative reviews mention this · 14% of all complaints
★★★★★ "Very bad platform, so many limitations are there. It takes years to build a strong profile and suddenly restricted by Fiver itself without even hearing the user. There is no support available for reactivation of the account or to correct th…" - Harish Mahour
6
"support"
4 negative reviews mention this · 14% of all complaints
★★★★★ "Very bad platform, so many limitations are there. It takes years to build a strong profile and suddenly restricted by Fiver itself without even hearing the user. There is no support available for reactivation of the account or to correct th…" - Harish Mahour
7
"order"
4 negative reviews mention this · 14% of all complaints
★★★★★ "Want to give the Seller a tip? Fiverr charges you a 40% service charge... 40%!! PURE GREED! I was charged $14.05 for a $10 tip. This is on top of the service charge they charge you when you place an order. The initial service charge should …" - Michele
8
"sellers"
4 negative reviews mention this · 14% of all complaints
★★★★★ "this site and the people on will scam you out of your money. the company itself doesn't care, I've told them many times, yet top level scamming still goes on. the user will refund quickly once you catch on, but Fiveer no refund. this is sca…" - Lucious
9
"work"
4 negative reviews mention this · 14% of all complaints
★★★★★ "mistreating freelancers blocking their pages, baning freelancers over a vpn, on the other hand Upwork didn't mind the VPN and everything works fine there so if you're freelancer keep couple things in mind 1) your account is in a constant da…" - Whats Good
10
"been"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Want to give the Seller a tip? Fiverr charges you a 40% service charge... 40%!! PURE GREED! I was charged $14.05 for a $10 tip. This is on top of the service charge they charge you when you place an order. The initial service charge should …" - Michele
11
"other"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Want to give the Seller a tip? Fiverr charges you a 40% service charge... 40%!! PURE GREED! I was charged $14.05 for a $10 tip. This is on top of the service charge they charge you when you place an order. The initial service charge should …" - Michele
12
"everything"
3 negative reviews mention this · 10% of all complaints
★★★★★ "mistreating freelancers blocking their pages, baning freelancers over a vpn, on the other hand Upwork didn't mind the VPN and everything works fine there so if you're freelancer keep couple things in mind 1) your account is in a constant da…" - Whats Good
📋 All 29 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Very bad platform, so many limitations are there. It takes years to build a strong profile and suddenly restricted by Fiver itself without even hearing the user. There is no support available for reactivation of the account or to correct the issues causing restriction.
mistreating freelancers blocking their pages, baning freelancers over a vpn, on the other hand Upwork didn't mind the VPN and everything works fine there so if you're freelancer keep couple things in mind 1) your account is in a constant danger of being banned regardless if you already built yourself 2) Fiverr is an Israeli company so you know to whom your money goes and to whom Fiverr pays tax.
this app is full of scammers it scamed me never use this app this is worst app
zbrdast app
Many users face bad experiences on Fiverr like delayed support, account restrictions, fake buyers, payment holds, and high commission fees. Some freelancers also complain that getting first orders is very difficult because of heavy competition.
this site and the people on will scam you out of your money. the company itself doesn't care, I've told them many times, yet top level scamming still goes on. the user will refund quickly once you catch on, but Fiveer no refund. this is scam site on most things. some might be real. but most of these sellers specially marketing are all scamming you. delete this site and don't give them any of your money truly. they do not care about it. no matter how much you tell them scammers are on this site.
Forces you to accept their cookie settings without any other option! The cookie settings always errors out. The platform is unfortunately very expensive for both buyers and sellers, they charge on everything, and even ban people for tipping outside the platform. It's prioritisation and search algorithm is sketchy at best, as it is forcing sellers to box their services in a scope allowed by the platform only.
fix notification delay problem also notification not showing in lockscreen
This is hands down the worst online freelance platform. If you are new freelancer you won't even get a real order instead you get all fake and scam messages flooding into your inbox and even if you block them and mark them as scam, it still keeps coming daily. Never will recommend anyone to use this platform. Absolutely horrible service.
all just spam, is actually a security risk having fiverr
worst platform for sellers a client order $5 and was asking for $150 work. i resquested them to cancel the order but the client keeps on declining my request until the order get late then he cancelled the order leaving a bad review. the customer support says that's completely fair. so far almost all ky clients have a great experience with me leaving a 5 star rating as i always go above & beyond for them.
Blockage of account that have been verified without any genuine reason. Using one phone number to verify one account after blockage the number cannot be reused
I am very disappointed with Fiverr’s unjust policies. They blocked my four-year-old account without any warning or valid reason, even though it hadn’t been active for several days. All the effort and precious time I invested were wiped out in a single minute for no reason at all. In my opinion, this is the worst platform I have ever worked on.
Setting payment method is like a maze, it creates a lot problem
the app is full of scamers I have a gig posted and get a bunch of scamy messages a day with links that im not clicking on
Being a level 1 seller, I have stopped getting orders. Now days, it is getting very hard to get an order. Even update the metadata, but not working anything. please help.
filled with scammers and no real work is approached . as a freelancer you will get only scammers trying you to click a link.
don't waste your time too many scammers. No legit jobs just a wate of time. Try to make a new account is impossible I had to wait 4 weeks to get my account verified.
I just joined the app and I got scammed...the customer support does work either and I was asked to pay for plus before the support team will reply to the message instantly, else I have to wait 24hrs. I'm beginning to suspect fiverr is actually I collab with the scammers cause they ain't doing anything about it
unfair with the sellers
I have boxed 4 15 years and, I waz like diz is a sneaky way 2 get ahead n, it didn't really work n, I became a fiverr select customer n, dey all don't care there's so many people teaming etCCCC I didn't get anythang I paid 4 just spies😭😭😭😭😭😭😭😭😭
I don't get notifications these days
Notification issue is still there. i am surprised Fiverr is such a huge Billions Dollar company and yet they are unable to fix simple notification delay issue. it happens always when we on our mobile display only then we get notification and many time client wen offline due to this delay. we did everything, no battery optimization, priority notification settings.alway data on for background, cleared cache, litterly every minor things but still notification delay issue is there.
wonderful amazing excellent
scammer
ok you this app sucks🙂
scam
Want to give the Seller a tip? Fiverr charges you a 40% service charge... 40%!! PURE GREED! I was charged $14.05 for a $10 tip. This is on top of the service charge they charge you when you place an order. The initial service charge should have been more than enough to line the pockets of Fiverr. If I want to give a Seller a tip for a job well done, I shouldn't have to tip Fiverr an additional 40%. That's why I prefer other platforms over Fiverr.
nice 👍
Sentiment summary
82%
Positive (4-5★)
3%
Neutral (3★)
15%
Negative (1-2★)