Review Insights · Google Play
Flashfood-Grocery deals
Flashfood Inc. · 25,712 ratings · ★ 4.1
4.1
★★★★★
25,712 ratings
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Top complaints - extracted from 15 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"stores"
4 negative reviews mention this · 27% of all complaints
★★★★★ "I would give this app five stars except frequently says there's no stores available when I'm looking at it using mobile data. But if I use it at home, there are definitely stores and items available. I want to be able to use it if I'm out n…" - Rena K
2
"work"
3 negative reviews mention this · 20% of all complaints
★★★★★ "I sign in and it stays on the sign in page. No good. I thought maybe it needed updated but it didn't. won't work." - M K
📋 All 15 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
it used to be good, now its only good for cake lovers, or dessert lovers, rotten veggies. their used to be meat, lots of it in my area, now hardly ever,but....they got lots of stale cake. giant eagle must give their employees first dibs, and ain't nobody eating the cake , just throw the damn cakes out
pressing 'get started' to sign up just takes me to a blank page that says 'not found'
I sign in and it stays on the sign in page. No good. I thought maybe it needed updated but it didn't. won't work.
How did this end up on my phone? ridiculous
no stores near my home. where ARE they located?
this app do not work properly many times
being charged a service fee and hst on top of that is such a scam and the help function redirects to help centre in *french*, which I can use but 👎 👎
I have lost hundreds of dollars to this app between spoiled vegetables and nuts. they have a strict short window period for refunds and often you haven't even used the product before then.
I submitted a request to delete my data on March 14 and March 17 and it still hasn't been done. What's the problem?
won't work!
No participating grocery stores in my area, but had to install to find that out. A list of participating chains would solve that.
no stores in Houston
food hero for Safeway Soby's IGA is far better sadly I wish Superstore had something similar. I get far better value and better deals from these places than I do from this Superstore app. they need to look at Safeway food Hero app, and duplicated.
I would give this app five stars except frequently says there's no stores available when I'm looking at it using mobile data. But if I use it at home, there are definitely stores and items available. I want to be able to use it if I'm out near the store.
Store or Flashfood Employees are not waiting till the 8pm pick up time before getting ride of peoples orders I have been refunded twice because they took my order when the pick up window wasn't closed yet.
Sentiment summary
77%
Positive (4-5★)
4%
Neutral (3★)
19%
Negative (1-2★)