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Review Insights · Google Play

Flipkart Online Shopping App

Flipkart · 74,374,475 ratings · ★ 4.5

4.5
★★★★★
74,374,475 ratings
5 ★
53,749,550 (72%)
4 ★
10,601,041 (14%)
3 ★
4,115,413 (6%)
2 ★
1,757,002 (2%)
1 ★
4,150,827 (6%)
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Top complaints - extracted from 17 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"flipkart"
8 negative reviews mention this · 47% of all complaints
★★★★ "fake GOAT sale.. flipkart doing scam." - Sanjay Maher
2
"delivery"
4 negative reviews mention this · 24% of all complaints
★★★★ "Flipkart Delivery agents are very bad." - Osama Ahmad Khan
3
"order"
4 negative reviews mention this · 24% of all complaints
★★★★ "my order was about to reach in June 29, but Ekart is holding my order for absolutely no reason and I have still not received my order even after 5 days of it was supposed to. not a single helpline number is working either. as long as Flipka…" - Jeet Mazumder
4
"product"
3 negative reviews mention this · 18% of all complaints
★★★★ "duplicate product" - sangeet kumar

📋 All 17 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ Faisal_urf_ Pathan 7/4/2026 v9.7
fake this escape 😡
★★★★ Sanjay Maher 7/4/2026 v9.7
fake GOAT sale.. flipkart doing scam.
★★★★ Bhagwani Kamur 7/4/2026 v9.6
thiks
★★★★ Arvind Verma 7/4/2026 v9.7
good
★★★★ Virat Pawar 7/4/2026 v9.7
good
★★★★ sangeet kumar 7/4/2026 v9.7
duplicate product
★★★★ Osama Ahmad Khan 7/4/2026 v9.7
Flipkart Delivery agents are very bad.
★★★★ Jeet Mazumder 7/4/2026 v9.7
my order was about to reach in June 29, but Ekart is holding my order for absolutely no reason and I have still not received my order even after 5 days of it was supposed to. not a single helpline number is working either. as long as Flipkart is not cancelling their partnership with Ekart, I am never buying a product from Flipkart again
★★★★ Jay G 7/4/2026
Worst service by Flipkart! My recent order has already been rescheduled twice, and even now there is no update on the delivery. I raised a complaint with customer support on 29 June 2026, but I was told that I would receive a callback only by 6 July. It's shocking that an e-commerce giant like Flipkart takes more than 7 days just to arrange a callback. If this is the response time for a callback, I can only imagine how long it will take to actually resolve the issue.
★★★★ Monuhar Ali 7/4/2026 v9.7
very poor
★★★★ Dhruv Thakkar 7/4/2026 v9.7
worst experience everd in flipkart minutes order delayed from 30 minutes and still waiting to arrive
★★★★ Chhagan Kumar 7/4/2026 v9.7
super
★★★★ Chandamita Sen deka 7/4/2026 v9.6
very faltu app if you want to return anything you need to do alot of stuff and still get rejected and the worse part is it starts glishing like hell when you try to return somthing
★★★★ Karan Jadhav 7/4/2026 v9.7
good
★★★★ simanchal sahu 7/4/2026
after a continuous getting damaged product and having a 3rd class delivery service I am no longer to order any product from Flipkart recently they're aging delivered a damaged product...................
★★★★★ Shyam Kukreja 7/4/2026 v9.7
vendors with flipkart and mgt. of fliokart don't listen genuine problems of consumers
★★★★★ L Muralidhar 7/4/2026 v9.7
Am a very old user of Flipkart, for items this is very good platform. but recently, God knows what's wrong. the moment I open the App it starts asking to update the location and address. I have tried doing it for the last one month but no use and I am unable buy anythingin minutes. The developer has to fix this issueThis App is has my address is have placed many orders and got the delivery. very Disappointed

Sentiment summary

87%
Positive (4-5★)
6%
Neutral (3★)
8%
Negative (1-2★)

✓ Strong positive sentiment - clone path is harder, users like the existing app.