Review Insights · Google Play
Flo Ovulation & Period Tracker
Flo Health Inc. · 4,875,721 ratings · ★ 4.7
4.7
★★★★★
4,875,721 ratings
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Top complaints - extracted from 21 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"premium"
4 negative reviews mention this · 19% of all complaints
★★★★★ "i wanted to pay for the premium feature and the mtn mobile money keeps failing and I'm charges every single time for OTP. That's very bad!" - Felicia
2
"single"
3 negative reviews mention this · 14% of all complaints
★★★★★ "i wanted to pay for the premium feature and the mtn mobile money keeps failing and I'm charges every single time for OTP. That's very bad!" - Felicia
3
"cycle"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Sold users cycle and pregnancy data to meta." - Kelli Laws
4
"questions"
3 negative reviews mention this · 14% of all complaints
★★★★★ "I am so confused hpw to use this app. I answered 13456788 questions and availed the 1 dollar offer for a month then after downloading the app answered 123456 questions again and offered 14 day trial and yearly subs... i thought i already av…" - Faye C.
5
"already"
3 negative reviews mention this · 14% of all complaints
★★★★★ "I am so confused hpw to use this app. I answered 13456788 questions and availed the 1 dollar offer for a month then after downloading the app answered 123456 questions again and offered 14 day trial and yearly subs... i thought i already av…" - Faye C.
6
"know"
3 negative reviews mention this · 14% of all complaints
★★★★★ "I am so confused hpw to use this app. I answered 13456788 questions and availed the 1 dollar offer for a month then after downloading the app answered 123456 questions again and offered 14 day trial and yearly subs... i thought i already av…" - Faye C.
📋 All 21 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
i wanted to pay for the premium feature and the mtn mobile money keeps failing and I'm charges every single time for OTP. That's very bad!
can't even log in, nice app easy to uninstall
Sold users cycle and pregnancy data to meta.
must pay to use
I am so confused hpw to use this app. I answered 13456788 questions and availed the 1 dollar offer for a month then after downloading the app answered 123456 questions again and offered 14 day trial and yearly subs... i thought i already availed the trial... tried logging in using the log in i initially registered by cant find it... i wanted to umsubscribe but i dont know how to because it doesnt let me log in ... it always leads me to the 14 day trial. if i get charged after a month!!!!
it needs premium for basic education everyone must have. atp ppl have to pay js to know abt such basic things which must be thought ?
If I could give negative stars I would. I tried this app and did not sign up for the membership, made sure to cancel in the appropriate time line and I have now been charged a additional 3 times after my cancelation. Not impressed, when someone cancels and uninstalls a app they are expecting to not continuously have charges show up on their credit card.
Only logging period and symptoms and secret chat are free, everything else is locked behind a paywall. Annoying premium ads that you have to keep exiting out of. Please understand that aggressive pushing like this does not increase my chance of paying you for a premium. It makes me uninstall the app and look for a better, less annoying alternative. Update : if you value free users as you said, please avoid frustrating them. Premium option should be just available - NOT pushed. Please fix this.
I recently signed out and now I want to sign in again but it won't let me ( the issue is for enabling the link accessor - which I already did, in my settings, but after doing that it still won't work )
it sucks! you know why? cause if you're actually trying with your partner I have no idea how your partner would know anything about what part of the cycle she's on! I mean seriously, there's not even a simple legend. I think I speak for all guys when I say, do you really think we'll always remember blue vs green? forget dotted lines vs .. oh forget it, I think I've made my point. EDIT: they asked me to submit a ticket LOL I'm already using stardust, I recommend everyone use that.
i am 15 but this app never let me enter. this is ridiculous i just want to track and be healthy
when you first open the app, they give you A LOT of questions and you can't even use the app to be honest because you have to pay for every single thing to enable you to use the app properly as it was created too🙃
the app for providing expected date is good but too many ads they do not provide any information when we click on anything it shows you've to purchase subscription before reading it and it's very annoying.
GOD it's so capitalistic like it's all ads for the full version you can just not use ts if you don't pay one zillion pounds a month FOR SOMETHING YOU COULD DO WITH A PIECE OF PAPER
Not very useful for the partner side. Literally not a single button I can interact with without buying premium. Plus the daily notification with cliffhangers leading to - guess what - the paywall again. For me this app is literally just one single line of text that changes each day, with lots of aggressive monetization attempts around it. On top of that, look at all the responses from the Flo Team to the ratings here: Generic af, they don't even read the reviews.
the app makes me become more familiar with myself and my cycle
I've been using this app for almost 10 years! I used to love it but now they want me to pay a subscription for practically everything. It's an okay app, but it used to be great.
kenapa hari ini aplikasinya eror gaada history tanggal dll nya!!
is inaccurate
Asked me a gazillion questions and then I wasn't even able to use the app because I'm a teenager with no money. Maybe ask for payment before asking questions, so that you don't waste peoples time? :)
Was advertised to me as a perimenopause tracker but there's no selection for someone who has had a hysterectomy. Once downloaded it seems more concerned with being a period tracker. This app isn't as advertised and isn't useful for me.
Sentiment summary
93%
Positive (4-5★)
2%
Neutral (3★)
5%
Negative (1-2★)