Review Insights · Google Play
flowkey: Learn piano
flowkey · 43,705 ratings · ★ 4.5
4.5
★★★★★
43,705 ratings
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Top complaints - extracted from 26 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"account"
6 negative reviews mention this · 23% of all complaints
★★★★★ "I downloaded this app, created an account, then just got a black screen and nothing else happened." - Jackie Ivers
2
"screen"
5 negative reviews mention this · 19% of all complaints
★★★★★ "I downloaded this app, created an account, then just got a black screen and nothing else happened." - Jackie Ivers
3
"free"
5 negative reviews mention this · 19% of all complaints
★★★★★ "No free trial ?" - John Pascal
4
"subscription"
5 negative reviews mention this · 19% of all complaints
★★★★★ "i cannot cancel the subscription. when i do cancel subscription , it takes me to the playstore subscription page. which is empty, please help" - Nishant Jain
5
"doesn"
5 negative reviews mention this · 19% of all complaints
★★★★★ "doesn't pick up the notes all the time in wait mode. very frustrating" - Calypso
6
"trial"
4 negative reviews mention this · 15% of all complaints
★★★★★ "No free trial ?" - John Pascal
7
"year"
4 negative reviews mention this · 15% of all complaints
★★★★★ "I signed up for annual subscription last year through my Google account but Flowkey took payment themselves as well so I had to request a refund. I changed my subscription settings in Google several months ago to not auto renew but this wee…" - Susan Eaton
8
"play"
4 negative reviews mention this · 15% of all complaints
★★★★★ "i cannot cancel the subscription. when i do cancel subscription , it takes me to the playstore subscription page. which is empty, please help" - Nishant Jain
9
"black"
3 negative reviews mention this · 12% of all complaints
★★★★★ "I downloaded this app, created an account, then just got a black screen and nothing else happened." - Jackie Ivers
10
"free trial"
3 negative reviews mention this · 12% of all complaints
★★★★★ "No free trial ?" - John Pascal
11
"help"
3 negative reviews mention this · 12% of all complaints
★★★★★ "i cannot cancel the subscription. when i do cancel subscription , it takes me to the playstore subscription page. which is empty, please help" - Nishant Jain
12
"does"
3 negative reviews mention this · 12% of all complaints
★★★★★ "The app does nothing after signing up. The screen tells me that I'm all set and then goes black. No confirmation email was sent to my email, also not in my spam folder. I tried setting up an account using my web browser on my PC, but that s…" - Pimmas040
📋 All 26 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I downloaded this app, created an account, then just got a black screen and nothing else happened.
No free trial ?
App not working on my Samsung tablet. getting messages internet not connected. Although internet connection is OK. youtube working fine.
The app does nothing after signing up. The screen tells me that I'm all set and then goes black. No confirmation email was sent to my email, also not in my spam folder. I tried setting up an account using my web browser on my PC, but that shows the exact same issue; the screen goes black after telling me I am all set. There is no support button or get help link anywhere. I guess I'm off to the competition.
doesn't pick up the notes all the time in wait mode. very frustrating
I HATE PAYING
I logged in and it won't even work
Not allowing creating account . simply shows all set and then becomes blank screen.
The music selection is not the best, especially for the cost. Also, it doesn't consistently pick up the notes reguardless of device or mic. But my real issue was with the premium content being suddenly blocked. We ended up cancelling but they charged us again after the year subscription ended. We emailed and received no response, so we ended up having to chargeback through the credit card. I find some of the free options are better than Flowkey. My opinion, don't waste your time or money.
Apparently , the microphone is not working. So flukey doesn't here you listening to you play.
not free
Tried to create an account and got stuck on the loading screen after putting Gmail and password.. maybe app does not work on android/samsung?
Dark Souls disguised as a "friendly" piano learning app. It's also paid. Update: I have the paid version. but it still doesn't work perfectly.
this account was closed in January 2026, It was started In dec 2025 and never used And you have charged me up to march 2026 and I reported it to my bank, I have asked for all transcripts concerning this, I still do not understand why it appears to be open.
Pay to use. Immediate uninstall.
didnt help me learn whatsoever. you literally get access to the most unknown songs unless you have the subscription, the lessons suck, and you dont even get to play INTERMEDIATE songs without the subscription. dont listen to the other reviews, i do not recommend
Hangs on registering - black screen after "ok, all done". Registration is not completed though - with the provided mail and pass it does not login and blank screen again. AD was good, so I gave it a try, but without success
stupid pay wall
Aggressive billing. It's over $120 a year and they auto-bill if you don't stop the trial in time.
annoying and not useful in any way...
To be honest, you don't need my card details for Free trial. I should not have to trust you... this is 2026
i cannot cancel the subscription. when i do cancel subscription , it takes me to the playstore subscription page. which is empty, please help
I signed up for annual subscription last year through my Google account but Flowkey took payment themselves as well so I had to request a refund. I changed my subscription settings in Google several months ago to not auto renew but this week Flowkey have themselves taken payment anyway, so once again I am having to request a refund. Seriously not impressed! Edit: No, I did not sign up twice with different accounts!
As a beginner I enjoyed the free trial, so subscribed for a year to the 'premium' package, which turns out not to be premium at all. You do have access to a selection of classical /folk songs but if you want to learn a song you actually know, or something written in the last 100 years, you have to pay a another 'premium' to do so. The lessons themselves are pretty poor compared to Pianote, for example. Won't be renewing my subscription. Poor value.
The app works well enough but the lessons are pretty underwhelming. less than two weeks of using this app and I'm almost through all of them. and the lessons they classify as intermediate still feel very beginner-ish to me. also when you play along with the songs, the app doesn't always hear the note, so even if you play it correctly the app doesn't always recognize that.
I really enjoyed using the app and was able to advance my standard from Grade 5 to more complex pieces.... I was absolutely gutted though with the removal of several pieces I'd spent hours and hours and hours mastering.... this was done without warning and having not memorised them I was no longer able to play them. hours and hours practically wasted! hardest versions of Shallow, every breath you take, we are the champions etc. therefore - just no way I would recommend
Sentiment summary
88%
Positive (4-5★)
4%
Neutral (3★)
8%
Negative (1-2★)