Review Insights · Google Play
Food Recalls & Alerts
SmartAddress, Inc. · 2,312 ratings · ★ 4.6
4.6
★★★★★
2,312 ratings
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Top complaints - extracted from 18 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"people"
3 negative reviews mention this · 17% of all complaints
★★★★★ "this app was my favorite for keeping up to date with food recalls because it was genuinely very informative but now, I cant switch between regions anymore without purchasing a plan :/ thats really scummy because why not implement ads instea…" - Vladolak
2
"government"
3 negative reviews mention this · 17% of all complaints
★★★★★ "why are you always saying the site is going away because of the government? your lying. you said that last year and the year before that. otherwise you were a good app. I just downloaded another one. cheers. By the way you are still lying d…" - SOVEREIGNVIVI
📋 All 18 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
wow. So you erased everyone's bad reviews and posted fake all 5 star reviews.
why are you always saying the site is going away because of the government? your lying. you said that last year and the year before that. otherwise you were a good app. I just downloaded another one. cheers. By the way you are still lying despite your reply. You are not getting my money. when exactly were you ever funded if last year and the year before and the year before-you said the government was taking all the funding away?
This was a perfectly functional app until it became full to the brim with AI generated garbage overnight. Fantastic way to lose all your credibility
I don't want your AI chat bot nonsense. Disappointed af
You went from linking to actual recall briefs to having a paywall for practically everything that was free AND you're using (what looks like) AI assets, I'm incredibly disappointed with this app now. You could have found free, non-AI clip art or found an artist to work with you for a reduced rate. Truly a shame. ETA: I also dislike your lashing out at reviewers. Not many people can afford paying for apps right now, they have a right to dislike your changes.
Had this app for years and now they are requiring you to pay to use it, 5 dollars a month, 35 dollars a year, or 119 one time payment is ridiculous.
latest update leaves app Inoperable now??
Unusable app, phone nav bar hides app tabs at bottom of screen, complete failure. Look up "always on top" , try that.
it would be great, if it worked .. it does not provide notifications, and the way the app is configured does not allow for touching the settings button on my device.
I liked it when it told me about both American and Canadian recalls. but it only tells me about the American recalls now so I guess I'll be uninstalling it.
I am giving it a 2 bc they updated it there is no map and now they want ppl to subscribe nope I deleted it
this app was my favorite for keeping up to date with food recalls because it was genuinely very informative but now, I cant switch between regions anymore without purchasing a plan :/ thats really scummy because why not implement ads instead of forcing people to buy a subscription. sadly, im just uninstalling this app because its effectively lost its use now.
This was good app. Used it to check food donated to local ministry then given to poor. Unfortunately app lost their government funding & all relevant info is now hidden behind a pay wall. Lots need this but we've had massive budget cuts in the form of 80% of SNAP food benefits taken away. When people lose that much income they can't afford to pay for an app. Charities hit too, they can't take money from clients to subscribe. Now only people with money will be safe. Then there's the AI garbage...
Hmm downloaded a similiar app and when i launched this, I thought it was that. Requiring an email to sign in [yes u can skip it]. And while I love DarkTheme this app has always been in white; where is the option to change it??
Peddling subscriptions now. Maybe they should leave California.
Share button doesn't work and I wish there was a setting for just my state
the UPC code on the 8 oz finely shredded mozzarella Great Value is also on the 16 oz bag. please address discrepancy.
I am afraid to make a statement the right to free speech is being suppressed by the government. We all know who that is.....
Sentiment summary
90%
Positive (4-5★)
3%
Neutral (3★)
7%
Negative (1-2★)