Review Insights · Google Play
Fotor-AI Photo Editor&Enhancer
AI Art Photo Editor | Everimaging Ltd. · 731,496 ratings · ★ 4.3
4.3
★★★★★
731,496 ratings
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Top complaints - extracted from 27 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"subscription"
6 negative reviews mention this · 22% of all complaints
★★★★★ "1-Star Review: Avoid Fotor's Shady Trap Tried Fotor for photo edits - huge mistake. They never clearly mentioned charging for an annual subscription. Just sneaky "trial" pitches, then full annual hit on my card. Deceptive billing at its wor…" - David Crawford
2
"trial"
5 negative reviews mention this · 19% of all complaints
★★★★★ "Don't do it! The free trial period is a scam. Even if you cancel during the free trial, you still get charged and their costumer service has a zero refund policy even if you contact them the same day they charged you. ADDED: The merchant re…" - Joel Stahl
3
"cancel"
5 negative reviews mention this · 19% of all complaints
★★★★★ "Don't do it! The free trial period is a scam. Even if you cancel during the free trial, you still get charged and their costumer service has a zero refund policy even if you contact them the same day they charged you. ADDED: The merchant re…" - Joel Stahl
4
"free"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Don't do it! The free trial period is a scam. Even if you cancel during the free trial, you still get charged and their costumer service has a zero refund policy even if you contact them the same day they charged you. ADDED: The merchant re…" - Joel Stahl
5
"charged"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Don't do it! The free trial period is a scam. Even if you cancel during the free trial, you still get charged and their costumer service has a zero refund policy even if you contact them the same day they charged you. ADDED: The merchant re…" - Joel Stahl
6
"money"
4 negative reviews mention this · 15% of all complaints
★★★★★ "1-Star Review: Avoid Fotor's Shady Trap Tried Fotor for photo edits - huge mistake. They never clearly mentioned charging for an annual subscription. Just sneaky "trial" pitches, then full annual hit on my card. Deceptive billing at its wor…" - David Crawford
7
"scam"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Don't do it! The free trial period is a scam. Even if you cancel during the free trial, you still get charged and their costumer service has a zero refund policy even if you contact them the same day they charged you. ADDED: The merchant re…" - Joel Stahl
8
"refund"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Don't do it! The free trial period is a scam. Even if you cancel during the free trial, you still get charged and their costumer service has a zero refund policy even if you contact them the same day they charged you. ADDED: The merchant re…" - Joel Stahl
9
"horrible"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Don't do it! The free trial period is a scam. Even if you cancel during the free trial, you still get charged and their costumer service has a zero refund policy even if you contact them the same day they charged you. ADDED: The merchant re…" - Joel Stahl
10
"free trial"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Don't do it! The free trial period is a scam. Even if you cancel during the free trial, you still get charged and their costumer service has a zero refund policy even if you contact them the same day they charged you. ADDED: The merchant re…" - Joel Stahl
11
"fotor"
3 negative reviews mention this · 11% of all complaints
★★★★★ "1-Star Review: Avoid Fotor's Shady Trap Tried Fotor for photo edits - huge mistake. They never clearly mentioned charging for an annual subscription. Just sneaky "trial" pitches, then full annual hit on my card. Deceptive billing at its wor…" - David Crawford
12
"through"
3 negative reviews mention this · 11% of all complaints
★★★★★ "1-Star Review: Avoid Fotor's Shady Trap Tried Fotor for photo edits - huge mistake. They never clearly mentioned charging for an annual subscription. Just sneaky "trial" pitches, then full annual hit on my card. Deceptive billing at its wor…" - David Crawford
📋 All 27 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Don't do it! The free trial period is a scam. Even if you cancel during the free trial, you still get charged and their costumer service has a zero refund policy even if you contact them the same day they charged you. ADDED: The merchant responded "please contact customer service and we'll resolve it" which is a misrepresentation of how horrible their customer service is. I emailed them FOUR TIMES with clear details to resolve improper charges. Every time, their customer service was unhelpful.
1-Star Review: Avoid Fotor's Shady Trap Tried Fotor for photo edits - huge mistake. They never clearly mentioned charging for an annual subscription. Just sneaky "trial" pitches, then full annual hit on my card. Deceptive billing at its worst. Canceling? Impossible nightmare. Convoluted menus, endless loops, and no proper option through Play Store. Had to stop recurring payments via my bank. Total scam tactics. Save your money - stay far away! Some one needs to start a class action!
I would have given this brilliant program 5 stars but now i will try to give it less than one star because theres simply no way off or to upload any image to the program no matter what the hell you do or where you go into to find the actual real upload button to upload from your android ? Absolutely nothing works to achieve this mission impossible and even Sisi the AIs very complicated instructions with many distracting symbols etc doesnt work at all ? How the hell and by who was this created?
this app is a goddamn joke
Same as all the others, paywall for credits, plus NO NSFW edits.
absolute trash: after getting Pro subscription you should interact with their social media platform to be able to generare images, that are not of good quality by the way. Zero value.
just an awful awful app, hard to navigate , hard to find anything , and anything decent is behind a pay wall, and to top it off , it wants 45 quid for a subscription...... talk about money for nothing , anyone bought one and not happy , google play refund and choose the family bought without my knowledge or similar option for an instant refund..... you're welcome 😉
unusable trash
not good every thing pro rating 0.1/10
its good because my friends uses it to edit their pictures and its looks perfect but very unfortunate that I can't download it because my device doesn't support these kind of apps but can u help me
Very Good App, I like it
upset, horrible , bad bad be careful this app offer free trial but if you won't cancel asap before 7 days it will charge you fast and don't allow make refunds warning you will get a charge for more than $700 mx for that subscription
uninstalled as soon as I opened it. Didn't get too far before the charge showed up!!!
DO NOT DOWNLOAD!! No way to easily cancel after free trial and you will be charged for the year. Not user friendly and you need credits to do anything .NOT worth it
absolutely trash. you cannot even add an opaque shape. for some reason the slider at full opacity ....is still see through? ai has made this whole app unusable in record time
Not at all user friendly and a total scam. Had a fotor coins feature where people could make real money from views and likes, discontinued the feature when people started to actually use it.
too bad
Not free
HORRIBLE, i CAN NOT cancel the subscription they charged my credit card for $40.06 and I cannot find any documentation anywhere that I even have an account?
great app
MAKE SURE TO CANCEL BEFORE THE TRIAL ENDS, they don't have the goodwill to refund you if you didn't intend to let the trial run out. I cancelled the subscription but it didn't go through on their end. I explained this but their policy is built so you don't get a refund once the trial ends and you get charged. Even Uber or Youtube refund you if you forget to cancel before the trial, but not Fotor.
terrible app, don't waste your money
worst application!!
excellent app
is it true we only have one day to use credits we earn from doing tasks that bring up engagement on your platform?
absolute disgrace in what its turned into. loved this app but just like everything else its turned into an AI blackhole. it used to be sinmple and easy to use not anymore. a real shame.
overpriced and kinda underwhelming. bing, sora, and google are better
Sentiment summary
81%
Positive (4-5★)
5%
Neutral (3★)
14%
Negative (1-2★)