Review Insights · Google Play
FOX One: Live News, Sports, TV
Fox Digital Services, LLC · 5,386 ratings · ★ 3.4
3.4
★★★★★
5,386 ratings
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Top complaints - extracted from 84 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"world"
26 negative reviews mention this · 31% of all complaints
★★★★★ "I only bought a month to watch the world cup. I am not impressed at all. 90 percent of the time there is something wrong with the app, or the live stream of the game is behind by at least half a minute. For a 20 a month subscription just to…" - ii_oscar_ii
2
"watch"
20 negative reviews mention this · 24% of all complaints
★★★★★ "I only bought a month to watch the world cup. I am not impressed at all. 90 percent of the time there is something wrong with the app, or the live stream of the game is behind by at least half a minute. For a 20 a month subscription just to…" - ii_oscar_ii
3
"work"
13 negative reviews mention this · 15% of all complaints
★★★★★ "I only bought a month to watch the world cup. I am not impressed at all. 90 percent of the time there is something wrong with the app, or the live stream of the game is behind by at least half a minute. For a 20 a month subscription just to…" - ii_oscar_ii
4
"every"
13 negative reviews mention this · 15% of all complaints
★★★★★ "Stream pauses every time I get a text message, and it's annoying as all hell." - Ayrton Twigg
5
"game"
12 negative reviews mention this · 14% of all complaints
★★★★★ "I only bought a month to watch the world cup. I am not impressed at all. 90 percent of the time there is something wrong with the app, or the live stream of the game is behind by at least half a minute. For a 20 a month subscription just to…" - ii_oscar_ii
6
"phone"
11 negative reviews mention this · 13% of all complaints
★★★★★ "Buggy & Clumsy UI. The FF/RW function is clumsy where you have to navigate to the buttons rather than just using your remote on a TV. Then on a phone it is just as clumsy and does not offer 15s jumps on sport re-watch but does on live play …" - Joshua Kirk
7
"games"
11 negative reviews mention this · 13% of all complaints
★★★★★ "Like the app, but poor wireless recovery. I continuously can hear the soccer games, and the screen will be covered by an error message indicating the Wireless was interrupted, when obviously its working just fine. No issues on any other app…" - e nervik
8
"live"
10 negative reviews mention this · 12% of all complaints
★★★★★ "I only bought a month to watch the world cup. I am not impressed at all. 90 percent of the time there is something wrong with the app, or the live stream of the game is behind by at least half a minute. For a 20 a month subscription just to…" - ii_oscar_ii
9
"doesn"
10 negative reviews mention this · 12% of all complaints
★★★★★ "doesn't respect screen rotation" - Sen Yang
📋 All 84 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Buggy & Clumsy UI. The FF/RW function is clumsy where you have to navigate to the buttons rather than just using your remote on a TV. Then on a phone it is just as clumsy and does not offer 15s jumps on sport re-watch but does on live play but the button looks the same. Also the app crashes randomly and you have to restart it. For live sports click on Play then Restart to start at the beginning and it takes you to the current time and shows you the score. Very frustrating.
WILL SPOIL GAME SCORES! If you're wanting to watch the world cup, be warned! If you click a game on the home screen that's already finished, say a game that played while you were at work earlier the same day, the screen that asks you to confirm will spoil the score.
the absolute worst streaming app on my samsung TV bar none. Fast forward and rewind functions are worse than the VCR I had in the 90's. I expect far better functionality from a app I have to pay this much for.
I keep trying to download Fox One app and it says only in the US. I'm in the US even have fox nation I pay for what's up?
lame af. not compatible with older tv models and ps4. 20 bucks and I have to use my phone. rip off. stream on peacock with telemundo for less. dont make my mistake
dropped Chromecast support, just in time for world cup. very smart!
trash
App is awful in every way.
glitchy and poor result...money grabbing have to switch to fox one from fox sports into the USA wc game...unbelievably out of touch...piss poor job fox
injecting ads into soccer halfs has got to be one of the stupidest things ive ever seen. you really think we cant go 20 minutes without being advertised to? $20 subscription and can't even enjoy the game the way it's meant to be enjoyed.
No casting support. Uninstalled.
The fact that they require a separate steaming app to block content tells you all you need to know about them. 1. Horrible company, 2. Incompetent tech team.
easily the worst viewing experience of any app I've used. black bars on all 4 sides of the video. I'm paying money for this?
another paid for subscription if you don't subscribe to cable
Confusing app, horrible content, terrible value streaming service. There is hardly anything on this platform (other than ranting extremist talk), yet is the most expensive service I've ever subscribed to. Like many, I got it for World Cup, but it is worse than you can imagine. Corrupt rip off just like other world cup price gouging this year. Really bad. All positive reviews are scams or truly brainwashed culture warriors trying to prop this garbage up.
please stop your disgusting auto on Live caption by default. every time I try to open a match on my samsung tv, the CC is on by default. Please stop it and work on your app so I can at least turn it off, we are living in 2026 not 2006, a toddler will design better app than this.
Got this for the World Cup, and it is by far the worst streaming app on Chromecast AND Android. It crashes my Chromecast AND glitches out in several different, consistent ways. The Android version keeps sending Notifications even though I turned them all off, and they keep pushing ads for extra subscriptions. 1 Star is too many.
Unable to sign in. At all. No problems signing in on any other device but the app refuses to sign me in. I've already cleared the cache and app storage multiple times, uninstalled and reinstalled, rebooted the phone, etc. Garbage and unacceptable with the $20 a month price.
this app sucks. it wont even open and stream sports. I begrudgingly signed up with Fox to watch the world cup, but I guess I will not be watching the world cup this year as this app is not functional. whoever made this app should be fired!
There is currently no option for background audio. For some reason, this app auto-rotates even though I have auto rotate turned off on my phone. Incessant ads and advertising Fox properties during the world cup when I'm already paying a subscription. I get notifications for the games on things that should have their notifications turned off and don't get notifications for things that should be turned on. I would use any other option to watch the world cup if you can.
It won't allow me to put on TV only on phone.
trash
Poor connectivity. When trying to start on my TV, it routinely says WiFi not connected even though every other app works with no issues. have to restart multiple times to connect. Sometimes starts with no sound as well and then works on restart. Will uninstall immediately after World Cup
a alleged age restriction code keep popping up every time I tried to watch the world cup and anytime I tried to talk to an agent I was constantly disconnected. was never able to resolve the issue
The app constantly freezes. the quality of the picture from the app sucks, it keeps adjusting the picture and is very blurry at times.
Could not get logged in. Uninstalled the app.
Works on the TV, then doesnt. Sometimes shows are locked on the TV, but they are unlocked on my tablet. According to the Fox AI, it is a sync issue on the Fox end, but they can't seem to fix. Now they keep on getting the 2 confused. UPDATE, took awhile but they finally fixed the syncing issue. Cool. UPDATE-UPDATE: Broke, AGAIN, shows that were fine yesterday are locked again. This is beyond ridiculous. Obviously are server sync issue on their end, but they have no functional tech support. SAD.
It's been almost a day and I still can't watch the replay of the US vs Turkey world cup match! How incompetent is a massive broadcast network and streaming service to not be able to post a simple recording?! Yet they have time to splice together highlights... screw them
Warning to parents. I canceled my trial a full day before it ended, but was still charged $20. When I asked for a refund, I got endless finger-pointing. PayPal said they couldn't help. FOX One claimed they couldn't refund due to a bank dispute. I used YouTube/PayPal, so that made no sense. My bank confirmed NO dispute existed-though I've filed one now. FOX One uses buggy systems and administrative loopholes to keep people's money. It's the principal. Fix your bugs and stop ripping off families.
poor
I couldn't even create an account! I used PayPal as my payment option and it just looped back to create an account, login, tv providers! I honestly can't believe FOX backed this garbage app! it's cool I can give fubo money!
to expensive
Junk, app doesn't work. The world cup should hire a legitimate company next time.
Fox One is the second worst performing streaming service I have (out of 9). on Fandango is worse than Fox One. many buffering pauses throughout every game and it performs very badly at the beginning of WC games and when switching to WC coverage after every game it gets even worse. Yet Prime, Netflix, Apple, Hulu etc work fine during the same time. Dont think Ill be keeping this after the world cup is over.
ever wonder why fox news and fake news sounds the same? the truth is, they are. bloody hell, think for yourself! if you truly trust fox, then I'm sorry for your doomed soul.
The 4K logo is no longer displayed for World Cup streams on my Samsung Q90T TV, and I have only been able to access unhelpful AI support.
it,s so bad
can't get it
Love the content, but the subscription is to overpriced. Especially since there are separate subscription charges for Fox Nation and Fox One
match break during the actual game. trash company
this app sucks and fox is a terrible company that supports rapists and governments that support genocide.
too expensive for everyone. fox is making a killing on this event.
I got this app specifically for the World Cup and the fact it said there was multiview. I was expecting to be able to watch duel games on the same screen, but or course it doesn't work. There's no option for multiview on my phone, laptop, or tv. So I have to use two different screens for the last games of the group stage. This app sucks
no casting to TV
takes your money than doesn't work.and nobody to help. this app is ridiculous
TV app doesn't work at all, infinite spinner during World Cup games.
App has no ability to cast to a smart TV, so you HAVE to watch it on your phone. This feature is over a decade old and every other streamer has it.
First of all... I am a Brazilian who lives in the US, it hurts enough to have to pay to have access to a such an important soccer much, but to pay and not be able to touch my phone while it is streaming to my TV so it doesn't crash is crazy... I MUST be texting my family and friends in Brazil during the game, but instead of simply "casting" the video on the App, I have to "mirror" my entire screen to my TV - only way to do it. That is on top of all the random crashing.
I paid for a 3 months subscription to watch the world cup in 4k. The first several games all was good, gorgeous quality even with no hdr or Dolby Vision but native 4K. Later native 4K just disappeared without a word.
keeps going out during World Cup games.
+ 34 more in the clipboard copy
Sentiment summary
67%
Positive (4-5★)
3%
Neutral (3★)
31%
Negative (1-2★)