Review Insights · Google Play
FreePrints - Photo Printing
PlanetArt · 288,474 ratings · ★ 4.9
4.9
★★★★★
288,474 ratings
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Top complaints - extracted from 8 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"photos"
4 negative reviews mention this · 50% of all complaints
★★★★★ "have not received my photos" - Linda Carol-booth
2
"free"
3 negative reviews mention this · 38% of all complaints
★★★★★ "cut my photos in half then tries saying its my fault. quality isn't good either. I response i stand by my review as I ordered 5 same size all cropped differently. there fore not my fault. printed elsewhere. perfect quality. so freeprints is…" - Leann Connery
📋 All 8 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
have not received my photos
not free
I don't want any free photos. I just wanted to order 8x6 to get some celebrity prints to get autograph and it keeps trying to offer me doubles with a smaller size being free. it's just a waste. so no point using this. I'll look for an alternative.
don't download..it's totally scam..don't sign up..
Just doesn't work. far too complicated to use
bad I have to pay £2.19 for delivery ain't free don't use this
cut my photos in half then tries saying its my fault. quality isn't good either. I response i stand by my review as I ordered 5 same size all cropped differently. there fore not my fault. printed elsewhere. perfect quality. so freeprints issue
Used to be great but now constantly crashes and the Google photos linking is absolutely useless
Sentiment summary
98%
Positive (4-5★)
0%
Neutral (3★)
2%
Negative (1-2★)