Review Insights · Google Play
FreePrints Photo Tiles
PlanetArt · 63,908 ratings · ★ 4.9
4.9
★★★★★
63,908 ratings
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Top complaints - extracted from 4 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"shipping"
3 negative reviews mention this · 75% of all complaints
★★★★★ "Paid extra to get order before Mothers day, it did not come. They made me wait to process a reprint week later to then be assured it would come. Got cancelled! on the day of delivery. Nothing but stress! stop advertising your business if yo…" - Karen Reynolds
📋 All 4 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Paid extra to get order before Mothers day, it did not come. They made me wait to process a reprint week later to then be assured it would come. Got cancelled! on the day of delivery. Nothing but stress! stop advertising your business if your not going to send out orders. If the shipping company is the issue change it. Wasted my time. They tried giving me £2 refund is this company real? lie in now saying i rejected my order twice will see if get my refund thats apparently been issued lets see
JUST SO YOU KNOW THE TILE AIN'T COMPLETELY FREE THEY MAKE YOU PAY SHIPPING
50 percent shipping is not true
i tried getting the free tile because of my grandfather passing away and wanted something to remember him by and it made me pay for it I thought it was supposed to be free from the adds I seen on media platforms
Sentiment summary
97%
Positive (4-5★)
1%
Neutral (3★)
1%
Negative (1-2★)