Review Insights · Google Play
Gardenscapes
Playrix · 13,289,173 ratings · ★ 4.8
4.8
★★★★★
13,289,173 ratings
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Top complaints - extracted from 64 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
39 negative reviews mention this · 61% of all complaints
★★★★★ "worst game different from what it's advertised." - Nuru Faki
2
"money"
14 negative reviews mention this · 22% of all complaints
★★★★★ "update: one star from 5 . It is just Money grab, unrealistic hard levels. You seem to respond the same way to all reviews, and you never solve problems. When you upgrade the game you make it more difficult , for example you reduced the coin…" - Wâfäå Ibrähîm
3
"levels"
13 negative reviews mention this · 20% of all complaints
★★★★★ "update: one star from 5 . It is just Money grab, unrealistic hard levels. You seem to respond the same way to all reviews, and you never solve problems. When you upgrade the game you make it more difficult , for example you reduced the coin…" - Wâfäå Ibrähîm
4
"play"
10 negative reviews mention this · 16% of all complaints
★★★★★ "I spend entirely 2 much money on this game for some reason it keeps glitchin cuttin off completely I'm on level 3,390 it takes 4eva to get the rewards everythin is super high and I think I'm about to quit playin n go back to playin Pet Resc…" - Dawn Williams
5
"coins"
9 negative reviews mention this · 14% of all complaints
★★★★★ "the difficulty is doesn't makes sense... you only win if they decide its time to win... otherwise they keep wanting u to spend coins, gifts, etc..." - Dewi Handariatul Mahmudah
6
"been"
9 negative reviews mention this · 14% of all complaints
★★★★★ "Horrible game. They just recently changed the RNG (random number generator) of the game and made it almost impossible to play or pass any levels without having to pay real cash. I've been a long time player of this game and have enjoyed it …" - 1965 Shelby
7
"update"
7 negative reviews mention this · 11% of all complaints
★★★★★ "update: one star from 5 . It is just Money grab, unrealistic hard levels. You seem to respond the same way to all reviews, and you never solve problems. When you upgrade the game you make it more difficult , for example you reduced the coin…" - Wâfäå Ibrähîm
8
"hard"
7 negative reviews mention this · 11% of all complaints
★★★★★ "update: one star from 5 . It is just Money grab, unrealistic hard levels. You seem to respond the same way to all reviews, and you never solve problems. When you upgrade the game you make it more difficult , for example you reduced the coin…" - Wâfäå Ibrähîm
9
"level"
7 negative reviews mention this · 11% of all complaints
★★★★★ "update: one star from 5 . It is just Money grab, unrealistic hard levels. You seem to respond the same way to all reviews, and you never solve problems. When you upgrade the game you make it more difficult , for example you reduced the coin…" - Wâfäå Ibrähîm
10
"playing"
7 negative reviews mention this · 11% of all complaints
★★★★★ "stopped playing this game for a couple months because I was tired of getting kicked out in the middle of a game after I paid for extra coins to continue to play so I wouldn't lose the double power up. After one day it's happening again! JUS…" - Christine Quimby
📋 All 64 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
there is a bug in past the trap, I need materials to make fire stick to burn the spider net. but the materials are under the spider net. I already have more 1000 energy I could not use
worst game different from what it's advertised.
the difficulty is doesn't makes sense... you only win if they decide its time to win... otherwise they keep wanting u to spend coins, gifts, etc...
sells your info for profit
everything disappeared...the expedition is loading for 5 days already, no swamp request, no challenges, nothing
They advertise one thing and when you download it it's not what they advertised
update: one star from 5 . It is just Money grab, unrealistic hard levels. You seem to respond the same way to all reviews, and you never solve problems. When you upgrade the game you make it more difficult , for example you reduced the coins for each single level from 80-100 to 18-40 maximum!!! just stupid and frustrating... You work against users!! ...
It's rigged - keeps saying I'm out of moves when I'm not
It does not give the game as in advertisement
Game is totally different to what they advertised.
I spend entirely 2 much money on this game for some reason it keeps glitchin cuttin off completely I'm on level 3,390 it takes 4eva to get the rewards everythin is super high and I think I'm about to quit playin n go back to playin Pet Rescue.. I spend plenty money buyin coins and energy which is very expensive 900 points to continue 5 moves is ridiculous the energy is extremely hi and when you buy the energy the numbers go up on wateva it is you crack open. I'm about to play sum10 not so pricey
This game and the people who control it are criminals. they are cheating people on the game, an illegally using our information.
Horrible game. They just recently changed the RNG (random number generator) of the game and made it almost impossible to play or pass any levels without having to pay real cash. I've been a long time player of this game and have enjoyed it over the years. But, I refuse to put any more money into this game and I would highly recommend others to avoid this. Do not play this game. They will immediately lure you to reaching into your wallet.
bed
The only issue is I feel like this game cheats people. After energy is refilled and it can take some time, you get 100 energies. BUT if you buy energy and it's over 100 energies, they will not refill it all, not even if you earned the extra energies by yourself or you buy extra energies.
Hi Development Team, this Game is totally awesome but most irritating part is that you come across a level which doesnt clear at once and if you don't have any special powers you will stuck on it for days and weeks Another improvement needed was gold coins on clearing a level are very very less compared to gold coins required to clear a level like 900 (you need to clear around 30 levels to get 900 and if you are stuck at a super hard ) either provide more gold coins on clearing levels
This game is messed up. I used to think it was my old phone. Got a brand new phone and same issues. There is a problem with the top of the screen. Even when there is a suggested move, half the time it doesn't work. Also, when you make a five bomb move, half the time you get a small rocket. CS...not good either. Also, it was a relaxing game to play. Once you get past a certain point it is no longer relaxing. You can stuck on levels for weeks on end. Its sad loyal=worse game play
Boru karanna epa hutto.
stopped playing this game for a couple months because I was tired of getting kicked out in the middle of a game after I paid for extra coins to continue to play so I wouldn't lose the double power up. After one day it's happening again! JUST A MONEY GRAB.
Delete
the only thing in this game I like is the selling stuff, the rest is the reason I'll never play it again, perhaps one day you'll has a similar game but only sell and it can be played on and off the internet
I love the game...but, I have not seen any of these options and I am over 19000 games in. where do you play this part of the game?
The game is becoming frustrating, not just challenging. There are fewer coins and rewards, and the weapons keep getting weaker. It feels like you're pushing players to spend more money. I don't mind paying, but this is becoming frustrating instead of fun.
not as advertised and put click to pay for things in a way to trick you into paying when you never wanted to. Uninstalled in under 5 minutes
fake advertising and fake app
It's worst game as you progress you need to either purchase or to wait for the lifelines. Totally hopeless support team
There is nothing new in the game for past 1 year, no different challenges or levels. Looks like no good developer is present now
Lately, my heart and desire for this game is rising. The reason is that the levels have been made so hard. Which will make the mood irritable while playing.
false advertising as pull pin game.
I've been enjoying this game until a few days ago. I've earned the X10 rewards a few times now and it hasn't been giving it to me. It's only been doing X2. I reached out to support three days ago and no one is responding to me!!! 😡 Edit: Downgraded to 1 star. Someone from support reached out after 5 days and asked if I was helped. CLEARLY I HADN'T BEEN! Now I'm stuck waiting even longer for assistance. THIS IS RIDICULOUS!!! 😡
I have been playing this game since 2017. With each year the game play got worse, all of the useful power ups such as hand and rake replaced by not so useful coin traps. I used to play this game every day but with these new updates every time I lost my interest...
This is an amazing game that has sadly been ruined by the nonstop nerfing of rewards and power ups. I assume this is to drive up purchases. In the past I happily bought things, but my whole team is about to quit now that they've made it impossible to progress without paying. it's a shame, as this game has been something I've enjoyed for a long time.
Good
Boosters.... the new booster system is ridiculous. I've played 18060 and have now given up. Money is needed to pass harder levels with no real assistance from the accumulated boosts as "help," no thank you
This game is really nice, but the levels are way too hard. You are given only a few moves, yet you need to finish so many objectives just to clear the stage. I’ve been playing for years and I play fairly no cheating at all. But it’s disappointing that I often have to spend a lot of money just to pass a single level. I hope the developers will listen: please make the levels more reasonable. Don’t make it too difficult for loyal, honest players like me. It feels unfair and exhausting.
not the same game
Creator the update is not very nice as before you have made do many changes which will benefit you only in short you are so greedy now.
I downloade the game but it was not the same
awful, things have changed so I'm unintelligible this game
bad
echoing all the other negative reviews. have been playing for years (at level 19,946) but every update lately makes the boosters worse, minimal coins for passing a level, season passes doubled in price with lower value boosters/prizes. and now the UK chat has been turned off so we can't communicate with teammates. if you're new to the game - don't waste your time or money.
money grab. dont waste your time playing. the game is good dont get me wrong. but the developers dont care about the players at all not like other games that reward players with daily check ins. plus when reaching some levels its obvious they want you to spend money cause they make it so difficult to win. the stage will only have like 5 - 10 moves but you have to collect 130 pieces of 2 different colored items with so little space on the board. thats just them forcing you to spend money.
My much loved game has been ruined. The chat function has been removed for all UK users. My team used this alot to swap cards and offer help. Im 45 but it has been blocked due to new online safety laws that should only apply to children. The recent updates and removal of power ups also make it impossible to pass levels now unless you pay. What used to be a fun game to unwind with has now been updated to an expensive pastime. I will be deleting this game now and looking for another one.
super
the game is not what I expected
not like a ad
power reduce day by day, now times to uninstall the game
First start of with very easy levels and hard ones too but then there's one level it's super hard to beat unless you have money or many powerups such a disappointment.
this game is now stealing one life. I thought it was something I was doing. when I lose a game, I ensure that it goes back to the screen where I can retry it. but when I do that and then close out the game, the next time that I go to play it, it picks up at the end of the previous failed game, therefore it takes a life and then I only start with 4 :-/. not happy at all with the most recent update
Very bad
+ 14 more in the clipboard copy
Sentiment summary
96%
Positive (4-5★)
2%
Neutral (3★)
3%
Negative (1-2★)