Review Insights · Google Play
Genie: AI Photo Video Editor
AIGX-Studio · 167 ratings · ★ 3.6
3.6
★★★★★
167 ratings
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Top complaints - extracted from 22 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"money"
6 negative reviews mention this · 27% of all complaints
★★★★★ "please refund my money... don't want to continue..app not working properly..i subscribed by mistake" - Kavita Shingrupe
2
"scam"
5 negative reviews mention this · 23% of all complaints
★★★★★ "This App is a total scam. I paid for the subscription and immediately I was told I didn't have enough credit. Please don't fall for it. Even after I deleted the App, they kept billing me. These guys are thieves." - Ngalim Jean Paul
3
"paid"
5 negative reviews mention this · 23% of all complaints
★★★★★ "This App is a total scam. I paid for the subscription and immediately I was told I didn't have enough credit. Please don't fall for it. Even after I deleted the App, they kept billing me. These guys are thieves." - Ngalim Jean Paul
4
"free"
5 negative reviews mention this · 23% of all complaints
★★★★★ "There’s no free trial-at the end, it asks for a subscription, so it feels like a waste of time. Not even 1 star is applicable." - Satish Kadam
5
"subscription"
4 negative reviews mention this · 18% of all complaints
★★★★★ "This App is a total scam. I paid for the subscription and immediately I was told I didn't have enough credit. Please don't fall for it. Even after I deleted the App, they kept billing me. These guys are thieves." - Ngalim Jean Paul
6
"waste"
4 negative reviews mention this · 18% of all complaints
★★★★★ "useless app. don't waste money" - Divya Brahmbhatt
7
"trial"
4 negative reviews mention this · 18% of all complaints
★★★★★ "There’s no free trial-at the end, it asks for a subscription, so it feels like a waste of time. Not even 1 star is applicable." - Satish Kadam
8
"credits"
4 negative reviews mention this · 18% of all complaints
★★★★★ "No free credits" - Stan
9
"waste money"
3 negative reviews mention this · 14% of all complaints
★★★★★ "useless app. don't waste money" - Divya Brahmbhatt
10
"free trial"
3 negative reviews mention this · 14% of all complaints
★★★★★ "There’s no free trial-at the end, it asks for a subscription, so it feels like a waste of time. Not even 1 star is applicable." - Satish Kadam
11
"dont"
3 negative reviews mention this · 14% of all complaints
★★★★★ "worst app, dont instal, delete from play store app only. doest not work anymore, ask money for simple edit. and always adds include. not recommended application . othre applications are more good and easy to edit photos and can make good ed…" - V Rmv
12
"purchase"
3 negative reviews mention this · 14% of all complaints
★★★★★ "just did the subscription and on top of that i have to purchase gems what is the suscription for ? its a lie and scam to use this app" - Oscar Aragon
📋 All 22 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
please refund my money... don't want to continue..app not working properly..i subscribed by mistake
This App is a total scam. I paid for the subscription and immediately I was told I didn't have enough credit. Please don't fall for it. Even after I deleted the App, they kept billing me. These guys are thieves.
totally paid
useless app. don't waste money
There’s no free trial-at the end, it asks for a subscription, so it feels like a waste of time. Not even 1 star is applicable.
It's a bad app that doesn't give you the chance to try it before paying... This is due to the manufacturer's lack of confidence in its application.
worst app, dont instal, delete from play store app only. doest not work anymore, ask money for simple edit. and always adds include. not recommended application . othre applications are more good and easy to edit photos and can make good editing. i deleted this app. who will pay for it and waste of money also. please don't instal this application. i strongly recommend not to use. dont use dont use...........!!!!!!!!!!!!!!! betyer search which is good one and gives for free applications for edit
just did the subscription and on top of that i have to purchase gems what is the suscription for ? its a lie and scam to use this app
No free trial, no use to download it
No free credits
Udate: I tried everything as previously advised by you, but nothing happened/changed? Also emailed, but no one responded? please help! I paid for this app's premium membership for the whole year, but it's still asking me to subscribe and won't let me create anything? This is total BS...
no free trial no demo you have to purchase to make a video or photo
dont use this app its litrely a scam they make you pay and the pictures look nothing like your kids my lad has long blonde hair in all the pics and he has short hair.its fake and a waste of money your credit in it lasts 5 mins after you pay for a week and then they want more money after 5 mins.i ended up paying and not having 1 single photo avoid with all cost.i only put 1 star because I had to but 0 star would be my choice
horrible. generated a trash video and that's all you can do. asked to pay more. so can't even do two videos.
most fraudulent app, given trial session at inr 85 with yearly mandate of 4200 after trial session ends but deducted 4300 by manipulating amount. when tried to register complaint, no response. DONT GO FOR PURCHASE AS THIS A FRAUD APP.
I sent 2 emails to please cancel . how do I know this is done
useless app. consumed credits without generating the AI video. No response over the feedback as well. NOT RECOMMENDED
Tuzaǧa düṣmeyin! Paralı üye olmak yetmiyo, yapay zeka özelliklerini kullanmak icin ayrıca kredi almanız gerekiyo. Bir de reklamlarında bir çocuk vardı, ben kendi oǧlumun fotosunu ile aynı ṣeyi yapmak isteyince hem guvenli degil dedi hem de videoyu yapmamasına rağmen 100 kredimi aldı.
Scam, they take your money and generate nothing
I uploaded a regular pic of my self that is all over Facebook IG tiktok and no issues and it's saying it's against guidelines that it was an unsafe pic when the picture is me. Just a selfie while sitting in my car..I paid for the subscription which only gave me 150 credits to work with.. it wont let me view anything and now I cant even get my money back or atleat a chance to change the picture..its a scam I should have read the reviews first
ye app downlad krte hai mobile hang ho gya tha jese ji uninstall kiya ab sbhi chl rha hai
not basic credits to start....only paid for use 1st try
Sentiment summary
65%
Positive (4-5★)
5%
Neutral (3★)
30%
Negative (1-2★)