Review Insights · Google Play
Genshin Impact
COGNOSPHERE PTE. LTD. · 5,108,952 ratings · ★ 3.5
3.5
★★★★★
5,108,952 ratings
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Top complaints - extracted from 31 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
12 negative reviews mention this · 39% of all complaints
★★★★★ "The combat style and game play is very fun, but the story telling is very long sometimes feels bored and sleepy on top of that some puzzle are so irritating no hint at all." - Rinchen Norbu
2
"button"
8 negative reviews mention this · 26% of all complaints
★★★★★ "I get it its an old game but having little QOL and low rewards, as someone who is a casual player,95-100% all the region. The game needs an improvement in rewards, you can't get any 5 stars if you only give 50-60 pulls per version, and most…" - Sett Salem
3
"skip"
7 negative reviews mention this · 23% of all complaints
★★★★★ "I get it its an old game but having little QOL and low rewards, as someone who is a casual player,95-100% all the region. The game needs an improvement in rewards, you can't get any 5 stars if you only give 50-60 pulls per version, and most…" - Sett Salem
4
"skip button"
7 negative reviews mention this · 23% of all complaints
★★★★★ "I get it its an old game but having little QOL and low rewards, as someone who is a casual player,95-100% all the region. The game needs an improvement in rewards, you can't get any 5 stars if you only give 50-60 pulls per version, and most…" - Sett Salem
5
"give"
6 negative reviews mention this · 19% of all complaints
★★★★★ "I get it its an old game but having little QOL and low rewards, as someone who is a casual player,95-100% all the region. The game needs an improvement in rewards, you can't get any 5 stars if you only give 50-60 pulls per version, and most…" - Sett Salem
6
"rewards"
5 negative reviews mention this · 16% of all complaints
★★★★★ "I get it its an old game but having little QOL and low rewards, as someone who is a casual player,95-100% all the region. The game needs an improvement in rewards, you can't get any 5 stars if you only give 50-60 pulls per version, and most…" - Sett Salem
7
"players"
5 negative reviews mention this · 16% of all complaints
★★★★★ "I get it its an old game but having little QOL and low rewards, as someone who is a casual player,95-100% all the region. The game needs an improvement in rewards, you can't get any 5 stars if you only give 50-60 pulls per version, and most…" - Sett Salem
8
"characters"
5 negative reviews mention this · 16% of all complaints
★★★★★ "I mean yeah, I love the gameplay and such, but the problem is that the game's not really F2P friendly, especially to end game people. They give out so little rewards and all. Overall, it's pretty fun (only if you have specific teams/charact…" - Cassiee!
9
"primogems"
4 negative reviews mention this · 13% of all complaints
★★★★★ "Every damn update gives less primogems from what we needed as an F2P" - Jhon Fernando
10
"patch"
4 negative reviews mention this · 13% of all complaints
★★★★★ "MORE PRIMOS EACH PATCH LIKE WHAT" - Vaughn Daniel Alvarez
11
"genshin"
4 negative reviews mention this · 13% of all complaints
★★★★★ "genshin has been a very great game when it comes to storytelling especially towards the early game, but ngl the recent aq's we've been getting and some of the new characters have been getting rly predictable and rly bland n disappointing to…" - Angelina Redosendo
📋 All 31 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
The combat style and game play is very fun, but the story telling is very long sometimes feels bored and sleepy on top of that some puzzle are so irritating no hint at all.
THIS IS JUST LIKE THE FIRST ANNIVERSARY REWARDS! HOYO PLS JUST FIX THE 6.6 REWARDS! This is honestly so tiring!
How are you gonna make me do a 6 hour quest then give a measly 30 gems. This is greediness and stinginess on a whole 'nother level. If y'all really would not let up and give better rewards then at least include a skip button so we these long quests (which should not be THAT long for no reason) could end faster since it is just a waste of time specially for people that actually has a life and does not have the time nor the energy to sit and do these quests.
no skip button yet?
Every damn update gives less primogems from what we needed as an F2P
pay to win, designs r 4 gooners crk is sm better only good thing here is music
more primogems thx!
MORE PRIMOS EACH PATCH LIKE WHAT
Its a great game for sure but i think its only /really/ enjoyable if only youre a new player and you still have a lot of content to clear. If you've been playing for a couple years now or if youre in end game atleast the game is basically just giving you CRUMBS. Theyve been lacking in exploration for a game thats labelled an open world exploration game. As if the current meta isnt absurd enough already, they dont even give as much fates or primos for you to pull a 5 star if you're f2p.
boring game, 😴very cool 😴
Can't even farm for enough primogems anymore in a single patch. Lack of events and map expansions, plus more banners to come that we, players, are expected to pull from to keep up with the meta and end-game contents? What kind of greed is this?
I mean yeah, I love the gameplay and such, but the problem is that the game's not really F2P friendly, especially to end game people. They give out so little rewards and all. Overall, it's pretty fun (only if you have specific teams/characters tho..) despite the lack of rewards!
genshin has been a very great game when it comes to storytelling especially towards the early game, but ngl the recent aq's we've been getting and some of the new characters have been getting rly predictable and rly bland n disappointing to see after the Fontaine arc and stuff, mostly coming from their designs. it's also becoming less f2p friendly now, especially towards their late game players and in-game grinding system where you can do some quests the whole day and it still won't be enough
I think genshin should give out more rewards,i dont mean that you shpuld release a new map expansion every patch.but i do have some suggestions 1.refresh button for chest in every nation,imagine a button you could press and it would refresh every chest in any nation you could desire. 2.more end game, make it hard and players will spend longer trying to complete it = more revenue. 3.reset end game every week,this would add a lot more total wishes to each patch Anyway thats all,
cadê minha chevrolet genshin edit: a chevrolet chegou
Please listen to your community and fix your reward system. It is extremely underwhelming. Unlike in Honkai Star Rail. A lot of your users in the community are teenagers and cannot afford to pay for primogems. Please consider that a lot of your users are free to play, so please fix your reward system
its 2026 & devs still refuse to give transversal abilty/mechanic in game (for free) | its 2026 & year 6 of the game but it still has problem w/ gathering materials for leveling up, like come on this game is not mmo | i just cant see why playing GI while others (nte/wuwa/etc) has better optimization/QoL | & my biggest problem from this GI is no skip button, its 2026, i dont want to waste my time watching 6 hours dialogue
devs aint listen to the players lmao
Y'all being so greedy, as a f2p we cant even farm properly but by spending money. Get a grip hoyo
please add a skip button
pls pls pls add a skip button and my life will be urs
2 new characters and an archon in upcoming patch and only 60 pulls despite new region release.... mihoyo can eat my dust
NPS sama semua tiap region template gak kreatif. gak kaya game wuwa atau nte yang NPS nya pasti beda semua. lah ini genshin template banget. tidak kreatif.
akun tiba² hilang tidak di proses terus padahal sudah beberapa kali pengajuan tetap tidak memberikan solusi malah dibiarkan
I started playing in 2020 and over time it got bored and repetitive. I don't live the story anymore, the events are boring and it's just pay to win. Also the character designs for the new characters are so bad I forgot to add this, but this game needs a skip button. To much talking and needs to stop missing up the evil female characters and making them nice I want a fully evil female character that doesn't become nice in the end + for some of them to stop simping for the main character.
I really want to play this game but for some reason the loading takes hours and hours to load which makes Me really sad 😔 pls fix thus!
Right.
can't enjoy it as much as I used to..cause of meta and the need to spend money to keep up
I get it its an old game but having little QOL and low rewards, as someone who is a casual player,95-100% all the region. The game needs an improvement in rewards, you can't get any 5 stars if you only give 50-60 pulls per version, and most of the players cannot clear the endgame content because of the regional shills. You can also add skip button for to those people who only wants the reward eg. the aranara quest.
it's getting too much to download,nothing can handle it anymore
NEW CHARACTERS SUCKS TF YOU MEAN COLUMBINA IS A WAIFU BAIT?? WHERES ARE SCARY POWERFUL GIRL😀
Sentiment summary
61%
Positive (4-5★)
4%
Neutral (3★)
35%
Negative (1-2★)