Review Insights · Google Play
Genshin Impact
COGNOSPHERE PTE. LTD. · 5,188,722 ratings · ★ 3.1
3.1
★★★★★
5,188,722 ratings
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Top complaints - extracted from 66 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
28 negative reviews mention this · 42% of all complaints
★★★★★ "i started playing at 2.3 i fell in love in the game so much fun and so simple for me it felt much more slow and balance, but now it felt more rushed and this game gives u FOMO!! and the more u get used to it the more it will slowly drain th…" - Jae Jae
2
"designs"
17 negative reviews mention this · 26% of all complaints
★★★★★ "be a little creative on character designs for girls damn" - Nasrullah X
3
"character"
15 negative reviews mention this · 23% of all complaints
★★★★★ "be a little creative on character designs for girls damn" - Nasrullah X
4
"characters"
11 negative reviews mention this · 17% of all complaints
★★★★★ "disappointed in the characters game design." - Star
5
"repetitive"
10 negative reviews mention this · 15% of all complaints
★★★★★ "Repetitive character designs bruh! 6 years of waiting snezhnaya and it was absolutely disappointment. I'm not sorry. Waiting for your downfall" - Rushnie Mangca
6
"character designs"
9 negative reviews mention this · 14% of all complaints
★★★★★ "be a little creative on character designs for girls damn" - Nasrullah X
7
"story"
9 negative reviews mention this · 14% of all complaints
★★★★★ "This game used to be my comfort place and every character introduction video, and updates have always hyped me up, excited me like no other game. However, you guys have really lost the plot of tb he story and do not care about your fans. To…" - Oli
8
"skip"
9 negative reviews mention this · 14% of all complaints
★★★★★ "Lacking features & not f2p friendly. For a game that's 6 years old and is story-based, it has no skip button, the character designs don't make any sense and are lazy. All of the female characters are copies of each other, the game is stingy…" - Mio Meows
9
"button"
8 negative reviews mention this · 12% of all complaints
★★★★★ "Lacking features & not f2p friendly. For a game that's 6 years old and is story-based, it has no skip button, the character designs don't make any sense and are lazy. All of the female characters are copies of each other, the game is stingy…" - Mio Meows
10
"boring"
8 negative reviews mention this · 12% of all complaints
★★★★★ "Boring designs and gameplay. Very repetitive. You can tell they hate this franchise and want to get over with it." - Bluesxeas !
11
"playing"
7 negative reviews mention this · 11% of all complaints
★★★★★ "i started playing at 2.3 i fell in love in the game so much fun and so simple for me it felt much more slow and balance, but now it felt more rushed and this game gives u FOMO!! and the more u get used to it the more it will slowly drain th…" - Jae Jae
12
"rewards"
7 negative reviews mention this · 11% of all complaints
★★★★★ "i started playing at 2.3 i fell in love in the game so much fun and so simple for me it felt much more slow and balance, but now it felt more rushed and this game gives u FOMO!! and the more u get used to it the more it will slowly drain th…" - Jae Jae
📋 All 66 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
be a little creative on character designs for girls damn
it's always a short skirt and it's cold weather 😶
i started playing at 2.3 i fell in love in the game so much fun and so simple for me it felt much more slow and balance, but now it felt more rushed and this game gives u FOMO!! and the more u get used to it the more it will slowly drain the hell out of you slowly but surely until you feel burnout its never ending loop and i feel like they already lost their passion into the game and the rewards? unfair, absolutely piece of trash and sad unlike the other hoyo games, they never learn 🤷🏻
Repetitive character designs bruh! 6 years of waiting snezhnaya and it was absolutely disappointment. I'm not sorry. Waiting for your downfall
This game used to be my comfort place and every character introduction video, and updates have always hyped me up, excited me like no other game. However, you guys have really lost the plot of tb he story and do not care about your fans. To the point that I am VERY disappointed now. I was hoping for better from this game. Grow up together with it. But seeing everything you guys do now, makes me regret I even started this game at all.
disappointed in the characters game design.
no changes, Same old outfits ignoring players and 60 pulls per patch eww
I'm so disappointed with the snezhnaya character designs. It's so bland and generic, there's no cultural representation at all. Since nod krai and now, the female characters clothing does not match the environment. It ruins the immersion. Do better.
I have Moto G67 Power 5g which has snapdragon 7s gen 2 ! I bought like last month and i played every gacha game the audio is smooth like butter but in genshin i am facing Audio distorted or Muffled type sound ! Please fix this ! As i am old genshin player ! it's irritating as when i am in combat it sounds muffled
i hate the same concept outfit of the upcoming characters from snezhnaya, it's all the same
repetitive design and they did my girl sandrone horrible
I enjoy the game from time to time, you can basically do both exploring and storytelling with this game, but if you don't feel like doing either of them, you can simply admire the beauty of its environment. To sum it up, it's both captivating and entertaining, that's all it is to say, but for us F2P players tho, this game does not do us justice. The rewards are lackluster, if you can be generous to your other games, why not this game too? This goes to show that y'all are just stingy towards us.
Boring designs and gameplay. Very repetitive. You can tell they hate this franchise and want to get over with it.
this game just went downhill.
Removing Ascension adventure rank quest would be much better, and why do i have to use all my mora to level up materials, and the wishing system is unfair. And the amount of reward is just not even enough to guarantee a 5* stars and no game context, not enough rewards boring events, dry patches. Nerfing Sandrone's design for no reason. Lazy animations and removing Pulonia for no reasonable reason and reruning Dpses with their Supports isn't fair and no skip button. Hoyo you could do better, mone
Designs are just so thrash that it ruins the whole experience
i hate the reward system
Their is no skip to story
the recent designs doesn't make sense. wayyyy to forced for fan service
Leaving a 1-star rating just to get the developers' attention. The game is great, but it really needs a fully customizable control layout like PUBG. We should be able to edit the buttons according to our comfort.
Exploitative people, all they care about is money
In my last review I said I would quit after getting sandrone, but you somehow ruined her too. I don't even want her anymore. The misogynistic character designs are actually insane. It genuinely makes me feel objectified just looking at them. "Where I'm from, if you stop moving you'll freeze to death"-Childe. What happened to that? How are they not dead from hypothermia. This is disgusting. I hope this company goes bankrupt. Almost 6 years of playing for NOTHING. This game is for pedophiles.
game p2w najis bgt gw mh, kikir bet anjir senjata aja pity nya sama kyk char limit, se kikir itu, udah mah desain char nya tu pada terbuka kebanyakan, nanti di region baru aja yg tema nya es char nya terbuka ngakak bgt jir
No Skip Button. Main character is Paimon not the traveller. Too little free pulls. The events has too much dialogs. Exploration compass sucks.
boring is better the leyend of Neverland
The disappointment has reached its conclusion to this game is no longer valued to be played for it's past changes no longer satisfy me nor has any impact convenience on it's purpose to me for it's constant waste of time and poor optimisation for quality of life has never been implemented for it's far too long for a reason. Downloading this game is NOT RECOMMEND, if you intended to play then i would assume you have an ample amount of time. for your sanity i hope the review is any help for you.
the event just make it worse and need to pay more to gacha, no skippable. not recommended. just worse is worse. story was too long, is like reading novel just NEED a KEY Story. why would i need to read all of these story.
the design is repetitive. We didn't wait 6 years for you to do the same thing again and again. This is why I don't play this game a lot anymore. I come back for snezhnaya, and what did I get? disappointment. rewards are too little
The game became hoarder for money, can't get far without spending. No longer the game I used to know
it will be better if it had a skip bottom, but you guys are just lazy.
It's already 6 years and genshin impact still has no improvement? 😅
Bring Dottore back
Skin button, please. 3 hours of story for 5 seconds of action... or just running somewhere else, that's boring.
the f2p system is insulting and hoyo refuses to listen to feedback. play any other gacha game, you'll get a better experience
Female character designs are getting too repetitive.
late games are repetitive and boring, and so is the character design. They build it up so well just for it to be underwhelming.
Trash game alrdy lost 50/50 10 times, artifact frops also trash, I will keep playing but I will rate this game 1 star, looks like after topping up hoyo makes my acct lose every wish just to top up again tf. update from 2026: What are you doing bro why am I always at 60+ pity that's idk, it's even incomprehensible to describe what it is bro. Pity system is kinda trash ngl😔. Fix the weapon banner, it's a dick move to win but not the weapon you want which is also equivalent to losing.
I felt disappointed after finding out that I had to have one of the characters to complete a quest that had a small reward, such as having to have varka to be able to pull out the sword and trigger the wolf to not disappear because it can't feel the north wind aura.
Ex player, the game overall is good, but the designs are so repetitive it's boring. Nothing new in this game, just the same old boring concepts where they hype characters up to be all this but completely butchers it when the character is released
Hey devs! what's stopping y'all to add a skip button? I've been playing this game for a very long time, and im tired of the story dialogue taking a lot of time to finish. One of the reason why i uninstall this game. The game is good but the dialogue is just too long dont get me start on the sumeru quest, that dang nation consuming my time for an hour for a 40 primogems. Can't y'all just give us a skip button? its not like the game will collapse. DEVS please give us a SKIP BUTTON 🙏🙏🙏🙏!!!
The story makes up a large najority of the game despite being advertised as mostly combat and exploration. Not to mention, the writing is horrific, especially as an english major.
THE DESIGNS ARE AWFUL
I used to love this game near and dear to my heart, I would play on it everyday, tell my friends about it, etc. So why am I giving this a one star? It's because this game lacks the fun it used to have. The quests aren't as fun or interesting as they used to be like they just feel like one whole lore dump and dont get me started on the newer designs . All of female designs are the same, we barley get any male characters and when we finally do they aren't playable.
the greed is greedy
I hate the new designs in the game it's genuinely so disgusting and so sad I tried to give it so many chances but it's just a fan service atp and I hate that such a beautiful game is being wasted and I hate how f2p players are being treated like slaves with no help at all from the company, with nonsense updates and unnecessary stuff added instead of actually trying to build a good game I hate that that I will continue playing, but I lost all hope now.
Started playing since 2022, everything was so good back then with the characters and stories. Now it's just slop after slop, everything is so repetitive. Don't even get me started with the character designs where the women are wearing small dresses with detached sleeves and exposed chest, like I know you guys can do a good design, like arlechinno, but all of that was just gone after fontaine, now everone wears dresses, it's disgusting how you guys just sexualize women and give men proper outfits
yapping for 10 hours and then you get 60 primos, each patch comes with less pulls as theyre forcing u to be p2w
"We sincerely apologize for your unsatisfactory experience, Traveler. If you have any feedback or suggestions, please send us an email or contact Customer Service via in-game feedback to help us improve the game." "Thank you for your constant support of Genshin Impact. We welcome any valuable input from you. If you have any comments or suggestions you would like to share, please feel free to contact our Customer Service team via the in-game feedback channel or email to help us improve the game"
Please Stop we just want a skip button please!!!!!
dih
+ 16 more in the clipboard copy
Sentiment summary
52%
Positive (4-5★)
4%
Neutral (3★)
44%
Negative (1-2★)