Review Insights · Google Play
Gmail
Google LLC · 14,347,822 ratings · ★ 4.1
4.1
★★★★★
14,347,822 ratings
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Top complaints - extracted from 28 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"gmail"
6 negative reviews mention this · 21% of all complaints
★★★★★ "the app has gotten so bad. I had to use gmail on the web just to send emails, and not the app doesnt even load at all. seriously what a joke" - Matt Fritsch
2
"email"
6 negative reviews mention this · 21% of all complaints
★★★★★ "the app has gotten so bad. I had to use gmail on the web just to send emails, and not the app doesnt even load at all. seriously what a joke" - Matt Fritsch
3
"send"
5 negative reviews mention this · 18% of all complaints
★★★★★ "the app has gotten so bad. I had to use gmail on the web just to send emails, and not the app doesnt even load at all. seriously what a joke" - Matt Fritsch
4
"emails"
5 negative reviews mention this · 18% of all complaints
★★★★★ "the app has gotten so bad. I had to use gmail on the web just to send emails, and not the app doesnt even load at all. seriously what a joke" - Matt Fritsch
5
"load"
3 negative reviews mention this · 11% of all complaints
★★★★★ "the app has gotten so bad. I had to use gmail on the web just to send emails, and not the app doesnt even load at all. seriously what a joke" - Matt Fritsch
6
"account"
3 negative reviews mention this · 11% of all complaints
★★★★★ "I HATE THIS APP I CANT EVEN CHANGE MY EMAIL I CANT PRESS ANYTHING AT THE ACCOUNT CENTER" - Ry xel
📋 All 28 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
the app has gotten so bad. I had to use gmail on the web just to send emails, and not the app doesnt even load at all. seriously what a joke
continually won't load as well as when I'm finished writing an email it WILL NOT SEND.. I have to completely reload the app and even then I'm lucky if it'll let me send it. 90% of the time I have to rewrite the whole email and still pray that it sends...
Some tabs default to most relevant instead of most recent. Can't permanently change this to show most recent by default. Disabling smart features solves this but also removes your tabs.
forced me to use gmail
I HATE THIS APP I CANT EVEN CHANGE MY EMAIL I CANT PRESS ANYTHING AT THE ACCOUNT CENTER
why I'm not recognising my emails from my bank any more
after ignoring microsoft requested security confirmations, ive been locked outside of my account... also i cant recieve codes upon ID verification.
it's glitching real bad, can't search anything and won't allow me to send any email, at the moment just receiving. please fix this.
they signed me up for a subscription without my knowledge and won't refund me for the 4 months that I was charged.
usually searching across all inbox use to be smooth. But now it just load's for years without bringing results.
Won't automatically sync
gmail is becoming completely useless. everyday I need to update because my emails are not showing
Very Bad
شماره ایران کار نمکینه
you dont have icon
I can't send any emails at the moment!! the app is glitching out and its super annoying
●●PROBLEM ●● gmail not functioning.. no all email- fix this pls 😞 no trash section,..
I don't like to create account with phone verified please fix that
Used to be great, but is now unusable. Trying to read an email the screen just flickers.
Can't send images, files, or any email longer than than my signature which sucks because I'm taking organic chemistry rn and I need to send lab reports, exams, etc. to my professor and it's finals night
Repeatedly moves important messages to spam with NO option to disable the spam filter. Please use something else
lately Gmail is acting terrible, I get no new emails. and definitely no sound. I have uninstall it but it keeps coming back as the old version
eats up storafe
mail stuck on uploading.
app not updating
nice mitu
Hi Gmail Android Developer, Noted android Gmail app getting side menu showing as blank with white screen multiple times. I had to do force stop to get it work again. did a couple of times. kindly see for any bug fix as needed.thanks, Anup.🙏
so nice
Sentiment summary
76%
Positive (4-5★)
6%
Neutral (3★)
19%
Negative (1-2★)