Review Insights · Google Play
Good Lock
Samsung Electronics Co., Ltd. · 7,008 ratings · ★ 3.8
3.8
★★★★★
7,008 ratings
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Top complaints - extracted from 35 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"lock"
9 negative reviews mention this · 26% of all complaints
★★★★★ "unlock animation is missing" - Dame Rajkumar
2
"samsung"
9 negative reviews mention this · 26% of all complaints
★★★★★ "But why are most of the Good lock features not available for many regions across the world? In Nigeria, the only Good lock feature we have is Home Up. Quite unfair for s26 ultra users in Nigeria 🤦🏽♂️🤦🏽♂️🤦🏽♂️ Edit: Download Goodlock…" - Daniel Adeyinka
3
"features"
7 negative reviews mention this · 20% of all complaints
★★★★★ "I wanted to customize my key board but the features don't show up on my phone after I set it to the customized keyboard." - Stephanie Cordell
4
"phone"
5 negative reviews mention this · 14% of all complaints
★★★★★ "I wanted to customize my key board but the features don't show up on my phone after I set it to the customized keyboard." - Stephanie Cordell
5
"available"
5 negative reviews mention this · 14% of all complaints
★★★★★ "But why are most of the Good lock features not available for many regions across the world? In Nigeria, the only Good lock feature we have is Home Up. Quite unfair for s26 ultra users in Nigeria 🤦🏽♂️🤦🏽♂️🤦🏽♂️ Edit: Download Goodlock…" - Daniel Adeyinka
6
"home"
4 negative reviews mention this · 11% of all complaints
★★★★★ "But why are most of the Good lock features not available for many regions across the world? In Nigeria, the only Good lock feature we have is Home Up. Quite unfair for s26 ultra users in Nigeria 🤦🏽♂️🤦🏽♂️🤦🏽♂️ Edit: Download Goodlock…" - Daniel Adeyinka
7
"download"
4 negative reviews mention this · 11% of all complaints
★★★★★ "But why are most of the Good lock features not available for many regions across the world? In Nigeria, the only Good lock feature we have is Home Up. Quite unfair for s26 ultra users in Nigeria 🤦🏽♂️🤦🏽♂️🤦🏽♂️ Edit: Download Goodlock…" - Daniel Adeyinka
8
"doesn"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Theme Park doesn't REALLY change your theme. 4/9 areas of your phone you're supposed to be allowed to alter, don't even let you(phone dial pad, inside the phones settings, notes, and clock). then when you set your theme, it isn't what you m…" - Randy lVlarsh
📋 All 35 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
unlock animation is missing
But why are most of the Good lock features not available for many regions across the world? In Nigeria, the only Good lock feature we have is Home Up. Quite unfair for s26 ultra users in Nigeria 🤦🏽♂️🤦🏽♂️🤦🏽♂️ Edit: Download Goodlock and all other adons from Samsung stor instead. This is how to get the full experience
terrible. I can only access home up.
I recently started having problems w/ several apps. A Netflix game wouldn't connect to the server & a file manager app wouldn't open folders, instead just selecting them. I didn't know what was going on as everything I tried (deleting cache, restarting app, restarting tablet, force stopping app, etc.) did nothing. Then I remembered I had just installed Good Lock before the issues began. I uninstalled Good Lock & sub-apps I had downloaded & everything was back to normal. Not Good Lock -> Bad App.
Samsung’s UX still feels unnecessarily restrictive. Why are the best customization features locked behind Good Lock instead of being standard in One UI? When you factor in the long wait times for regional software updates, the lack of out-of-the-box flexibility becomes a major pain point for power users.
themepark won't appear and it disgusting and annoying
All of the plug-ins except home up has disappeared
Constantly resized and moved the clock on my lockscreen for no reason, which was extremely annoying because I spent a long time on my theme and background to keep the clock perfectly centered over a specific area over my lock screen background image. Tried all possible fixes. Severely disappointed because the clocks on goodlock/clockface look so much better than the default clocks but I am sick of having to constantly edit, move, resize, and recenter the clock and/or background image.
Theme Park doesn't REALLY change your theme. 4/9 areas of your phone you're supposed to be allowed to alter, don't even let you(phone dial pad, inside the phones settings, notes, and clock). then when you set your theme, it isn't what you made, its just the base pallette color... So, the entire reason I got this app, doesn't even work. create a way to export it to your theme store, or something, because it obviously isn't working Samsung. if I could give 0 stars, I would.
most featuresare missing and I can't really get the clockface app
👎👎👎 A lot of features, that I've watched some videos about, are nowhere to be found here. How is that posdinle?! You have to do sth about that, cause u cannot fool ppl like that. 👎👎👎
modules not available
No hace absolutamente nada de lo que intento hacer, ya vi porque no viene integrado en el sistema como en iPhone, y hay que instalar una aplicación externa
this is the worst app it is very hard to work with and you have to download every separate part of the app
Please make it available in Timor Leste.
Works for a few hours and then stops on my S26 Ultra. If this were a third party developer I could see why a new phone might not be compatible but this is by Samsung and I'm on their flagship phone.
after I installed the app i dont see other options besides home up and before I installed the app i saw the pictures and like it doesn't show what is on the picture in the real app and I hope you can fix whatever thing is wrong with it thank you
doesn't work
why the heck do I have to download an app just to get back my generic drop-down menu so it's not a stupid black and white.
why this app is not available on galaxy f36 because it's launch with air features, then why are you not giving good lock app to galaxy f36 user.
why can't I install it in my samsung A16
Always on display brightness keep resting to default (which is too dim) every goddamn day. It's very frustrating, please fix ASAP.
multistar not working. i don't see the apps in the cover screen of my flip7
Samsung themes are worst. hyper OS miui themes are far better to manage UX experience better than Samsung Themes or Good look. I don't know what is for Samsung themes and Good look themes, since they're unable to serve the purpose.
are we going to get Wonderland on the samsung a34 as I cant find it on the app
so bad
I wanted to customize my key board but the features don't show up on my phone after I set it to the customized keyboard.
The Good Lock app needs this feature in Sound Assistant: for all of us who love music, we need an equalizer with pro-level options tools to tweak the bass, mids, and highs, adjust gain, and access all the other features that music enthusiasts truly require rather than just a basic equalizer or basic stuff 😉
Some modules stopped showing up and opening from the good lock app
it is necessary for a lot of stuff but the app launcher keeps clearing out randomly
Please, make this accessible for Samsung Galaxy A17 5G. I need my phone to be customizable. Thank you!
When I first got the app it was really good, it has good customization options. But it eventually said I needed to update something to download more apps. I tried to but it was trying to make me install more apps off of a sketchy website. Otherwise its a nice app.
DO NOT GET THIS APP. My keyboard after using this app no longer responds to touch. I have to get a new phone because this app completely internally fried my keyboard. I tried restarting, hard reset, ect but certain keys do not respond to touch. I am also unable to remove a lock screen that I set up. I have tried to uninstall apps, reinstalling and disabling/removal and it does not get removed. DO NOT GET THIS APP IT WILL FRUSTRATE YOU
I want to get this because of the notistar but I was underwhelmed with it. I got so I can get into lost notifications like the specific tab and details but it doesn't do that. it just brings you to the notification tab that already lost it. like for twitter
Hi, the version available for Eastern Africa is missing so many features inside. Is it by default or? We Samsung users in the Eastern Africa would also wish to enjoy all features available on Good Lock app
Sentiment summary
67%
Positive (4-5★)
8%
Neutral (3★)
25%
Negative (1-2★)