Review Insights · Google Play
Google Chat
Google LLC · 344,167 ratings · ★ 4.4
4.4
★★★★★
344,167 ratings
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Top complaints - extracted from 30 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"chat"
9 negative reviews mention this · 30% of all complaints
★★★★★ "Katastrophal: Einladen neuer Chat-Teilnehmer in Gruppen / Spaces funktioniert gar nicht." - Christopher MM
2
"google"
5 negative reviews mention this · 17% of all complaints
★★★★★ "can no longer open images in gallery. I can still download the useless file. Thank you google!" - Lincoln Adkins
3
"messages"
4 negative reviews mention this · 13% of all complaints
★★★★★ "It's okay but the thing is that it doesn't have text messages 😭😭😭😭😭😔😔😔" - Zhas
4
"doesn"
3 negative reviews mention this · 10% of all complaints
★★★★★ "It's okay but the thing is that it doesn't have text messages 😭😭😭😭😭😔😔😔" - Zhas
5
"stupid"
3 negative reviews mention this · 10% of all complaints
★★★★★ "This app is very very stupid my first time of getting locked for no reason I make an rewive it said policy blah blah blah blah blah so stupid I wish I can give you 0 star" - MARIO XEX
6
"give"
3 negative reviews mention this · 10% of all complaints
★★★★★ "This app is very very stupid my first time of getting locked for no reason I make an rewive it said policy blah blah blah blah blah so stupid I wish I can give you 0 star" - MARIO XEX
7
"conversation"
3 negative reviews mention this · 10% of all complaints
★★★★★ "This "Thread" mode needs to be user configurable on/off. It's terrible and causes group conversations to get fragmented." - Revol Werx
8
"google chat"
3 negative reviews mention this · 10% of all complaints
★★★★★ "If Google had only considered combining Google Chat and Google Messages, the Android ecosystem could have had its own iMessage years ago, potentially even challenging WhatsApp's dominance. Instead, we're stuck with a very disjointed experie…" - Kevin D'Mello
📋 All 30 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
poor solution
can no longer open images in gallery. I can still download the useless file. Thank you google!
This app is very very stupid my first time of getting locked for no reason I make an rewive it said policy blah blah blah blah blah so stupid I wish I can give you 0 star
would not trust chat because of untrustworthy people
Threads are the worst update yet. you can't even turn the stupid things off
need to learn Rock science to use this app.
not impressed yet
It wants me to restart the app and open the conversation what can I do
it is not working
I have a importan chat to see but nothing is loading and it says "no connectivity" . they shut down their servers at the worst possible time.
This pisses me off because I was trying to chat with my friend and I accidentally pressed "hide conversation", that's how I remember it, and then it doesn't show how to undo that! That sucks.
this new upgrade is just frustrating. the app doesn't work on my phone and it's always saying no network available and will not open
this app is horrible. i haven't used it in yrs & I still can't get it deleted
Hello, this app work so fast and is very important to have this opportunity app, because someone just enernis about tome unty I comfarm that is the one part of enjoyment of life, fill it
I can't get the app going????
someone can message you 100 times and you'll only get one notification they texted you on there first message. so you don't know that they messaged you anymore than 1 time. this app is trash. maybe if it worked better if give more stars. thank you for making me miss stuff. please fix this problem. if I can add no stars I would because now it's giving me a notification when it feels like it. this app will make you miss stuff. I recommend you avoid this app.
I would like to have chat apps
Hey Google chat team add videos status future
I can't find the listen people. please help me for scrolling
are ftz]tt6[55⁶t55r⁵
Katastrophal: Einladen neuer Chat-Teilnehmer in Gruppen / Spaces funktioniert gar nicht.
It's okay but the thing is that it doesn't have text messages 😭😭😭😭😭😔😔😔
fabulous
This "Thread" mode needs to be user configurable on/off. It's terrible and causes group conversations to get fragmented.
Basically, it works but needs some basic features like delete the whole conversation (not hide) and also delete messages (the current situation is we cannot delete messages which is not good).
won't let me send video but everyone else can send video
can't open to chat
If Google had only considered combining Google Chat and Google Messages, the Android ecosystem could have had its own iMessage years ago, potentially even challenging WhatsApp's dominance. Instead, we're stuck with a very disjointed experience.
I don't understand why I'm having issues with sending, and receiving messages on Google chat. I used to not have the problem period, until the past few months. the person who I talk to, there's times when I won't get a message from that person for 3-4 days, and the person told me that they have been sending me messages, but I never got them. This issue is getting very annoying. I would like for it to get back to normal. I'm just giving 2 stars until matter is fixed, then I might give a higher.
the recent thread feature is the worst amongst all google had ever implemented! one accidentally click and you would burry yourself into something shouldn't be invented in the 1st place!!! remove this stupid glitch completely plz!
Sentiment summary
85%
Positive (4-5★)
6%
Neutral (3★)
9%
Negative (1-2★)