Review Insights · Google Play
Google Fit: Activity Tracking
Google LLC · 678,709 ratings · ★ 3.5
3.5
★★★★★
678,709 ratings
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Top complaints - extracted from 45 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"steps"
22 negative reviews mention this · 49% of all complaints
★★★★★ "It didn't count steps and heart point properly" - Himanshu Agarwal
2
"tracking"
8 negative reviews mention this · 18% of all complaints
★★★★★ "This has gotten extremely bad at accurately tracking when I walk and my GPS. It keeps saying I have walked much further because I walk to the bus, take the bus, and then walk to the train, so it includes that whole bus ride as part of the w…" - Lee
3
"google"
8 negative reviews mention this · 18% of all complaints
★★★★★ "21.05.22 -Not tracking activity properly from last 3 days and not showing up on journal 05.05.26 - Almost 4 more still same issue one or other way, I completed 10270 steps app shows 20k+ from last 4 days, steps are getting amplified to doub…" - Kiran Priya Das
4
"heart"
7 negative reviews mention this · 16% of all complaints
★★★★★ "It didn't count steps and heart point properly" - Himanshu Agarwal
5
"shows"
7 negative reviews mention this · 16% of all complaints
★★★★★ "This has gotten extremely bad at accurately tracking when I walk and my GPS. It keeps saying I have walked much further because I walk to the bus, take the bus, and then walk to the train, so it includes that whole bus ride as part of the w…" - Lee
6
"data"
7 negative reviews mention this · 16% of all complaints
★★★★★ "data analytics is not correct" - Ashvani Upadhyay
7
"track"
6 negative reviews mention this · 13% of all complaints
★★★★★ "Everything in that app doesn't track worth a damn" - Dennis Ray Mosqueda
8
"properly"
5 negative reviews mention this · 11% of all complaints
★★★★★ "It didn't count steps and heart point properly" - Himanshu Agarwal
9
"does"
5 negative reviews mention this · 11% of all complaints
★★★★★ "Everything in that app doesn't track worth a damn" - Dennis Ray Mosqueda
10
"keeps"
5 negative reviews mention this · 11% of all complaints
★★★★★ "This has gotten extremely bad at accurately tracking when I walk and my GPS. It keeps saying I have walked much further because I walk to the bus, take the bus, and then walk to the train, so it includes that whole bus ride as part of the w…" - Lee
11
"points"
5 negative reviews mention this · 11% of all complaints
★★★★★ "Since recently, activity tracking has become inaccurate. Heart Points are no longer tracked, steps are under estimated by a factor 2. in other words, useless!" - Daan van Gruisen
12
"heart points"
5 negative reviews mention this · 11% of all complaints
★★★★★ "Since recently, activity tracking has become inaccurate. Heart Points are no longer tracked, steps are under estimated by a factor 2. in other words, useless!" - Daan van Gruisen
📋 All 45 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Everything in that app doesn't track worth a damn
My app crashes every time I open it. I've reinstalled it a few times, but the problem persists.
It didn't count steps and heart point properly
Not counting steps. if it does track them it will say a certain amount then when I look at the end of the day its taken them off so only says a couple of hundred steps
This has gotten extremely bad at accurately tracking when I walk and my GPS. It keeps saying I have walked much further because I walk to the bus, take the bus, and then walk to the train, so it includes that whole bus ride as part of the walk too which is very inaccurate. It never shows the path I took right either, just straight lines from A to B, which didn't use to be the case. Very sad that it has gotten this bad
data analytics is not correct
21.05.22 -Not tracking activity properly from last 3 days and not showing up on journal 05.05.26 - Almost 4 more still same issue one or other way, I completed 10270 steps app shows 20k+ from last 4 days, steps are getting amplified to double or more, I'm not sure why but this needs to be fixed, my Samsung Health App is showing correctly and it is connected to Google Fit to track sleep and steps, still amplifying.
my activities have vanished automatically. all steps become 0 at night
Since recently, activity tracking has become inaccurate. Heart Points are no longer tracked, steps are under estimated by a factor 2. in other words, useless!
asyik turun step je. macam bodoh. orang penat berlari sial
average app. there are far better fitness tracking apps out there. one of the most irritating thing is that it does not count steps accurately. sometimes its shows accurate count for a while and later when you check, it would have gone back as if it can go back in time. this is not what I expect from google. you can do far better than this.
slower than dried-up Sapp to synchronize. Becoming so pathetic.
correct Data on gfit is not updated form previous few months.Pls look into it
heart rate is not showing properly
poor sync with Oura watch, inaccurate data, very frustrating.
Absolutely rubbish. Doesn't sync properly with Garmin and so I lose about 2k in steps a day
app is a joke, if you don't open it like twice a day it stops tracking you and tracking steps etc , which is totally useless!
very bad experience this steps count not proper
suddenly it stops and no more counting of steps
IT'S NOT ACCURATE IT'S ALWAYS ABOUT 500 OR MORE OFF
does not track steps offline, garbage app
keeps crashing, unstable app
second time it forgot a long bike ride in the middle and I lost my map. uninstalling.
started off fantastic but recently let's say 5000 steps then it's stated to take steps off making it 4.367 why?? deleted it for another one.
Can't even login. Pathetic.
the app gives inaccurate data, 5 mins ago it shows 10000 steps and suddenly it shows 9000 then 8000. it keeps going in reverse.
The tracking is not accurate and reliable at all, don't use it
Google Fit keeps losing my steps.. Zepp Life shows 38k, but Google Fit only records 30k. Totally unreliable!
the heart points are annoying, I don't care about them. I want to see my steps and not these stupid heart points. deleting and downloading an app that is not designed with AI
does not count steps at all completely worthless
this app, which used to be good, is now useless at tracking cycling routes and distances. I don't know why Google has disinvested in this and other location based trackers. this one only really works now in conjunction with other apps, which makes you wonder, what's the point. now you need to set a workout before you start and remember to stop it when you stop. same as other apps. the fact that you didn't need to do that with Google fit was the main usp, as well as automatically tracking walking
The app is straight up refusing to sync up the tracking data for months at a time, except the 'Heart points' which seem to be precisely attributed to the actual data that cannot load whatsoever for me to see. To me it seems like the dysfunction of the app is completely artificial as the app only mysteriously stopped working after the latest security update for android. Never change Google...
Actually I hate this app, for past 3 or so months it doesn't track your steps properly or it resets it all to together I have a Samsung watch that accurately counts all my steps everyday. some days the fit app works and sync with my watch most of others days it doesn't. Which I hate because I have a app that tracks my steps to earn rewards and I can't use it properly if it won't read my steps right. Because the app mainly uses Google fit and not Samsung health. Seriously please fix it
has not recorded any steps that I've taken for the last 3 days and will not update or sync to Fitbit on my watch. please waste of time. Google might as well kill this app since it don't work
I very much want to like this app, but the syncing of activity apps is very... Disappointed.
❤️❤️
It is a good app. UI is good. It's smooth. But the app counts more steps and distance than actual. I walked around 5000 steps~ 3 km and the app counted 9000 steps~ 6km.
My running split pace goes missing when the activity is renamed.
it tracks your steps but heart points is worthless. it keeps taking a way your points
Difficult to use, cluttered, and disorganized for the user. The interface is confusing and exhausting. It needs to be more minimal, organized, and significantly simplified to improve accessibility to the desired sections.
it lags a lot
Negatives: 1 - as many people have pointed out, the app is kind of hit-and-miss with regards to accurately counting steps, and allocating heart points appropriately. 2 - There really should be a cumulative total distance walked available for each day, rather than having to add up each "walk" for a total. 3 - On MANY occasions, the cumulative number of miles DOES NOT ADD UP TO what the app told my on the particular day AS THE DAY WAS PROGRESSING! Positives: easy to read/navigate.
for the last 3 days, app only counts calories burnt when I walk and shows no step data. Had to uninstall, waiting to reinstall and see if that changes
I have a pixel watch 4. I use it to track workouts. These show up in the Fitbit app. But Google's Fit app is totally unaware. It shows me other Fitbit activities like walk, but not workouts. I share all data from Fitbit. Don't get it.
I counted how many steps I took per minute and the step tracker for this app is accurate, it also matched another step tracker I used on a different phone BUT the calories are waaaay off! There is no way I walked slowly for an hour and burned 600 calories.
Sentiment summary
59%
Positive (4-5★)
9%
Neutral (3★)
32%
Negative (1-2★)