Review Insights · Google Play
Google Fit: Activity Tracking
Google LLC · 681,539 ratings · ★ 3.5
3.5
★★★★★
681,539 ratings
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Top complaints - extracted from 42 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"google"
13 negative reviews mention this · 31% of all complaints
★★★★★ "I didn't want this app, I was (mostly) happy with Fitbit. Now I'm stuck with it and it's terrible. All I want to do is have a static calorie allowance that doesn't adjust for exercise calories and I can't??? wtaf Google? How is that not an …" - Jamie Diaz
2
"fitbit"
9 negative reviews mention this · 21% of all complaints
★★★★★ "horrible. customization and tracking is restricted. lost all data from fitbit. unable to use app. going to look for a new smart watch" - Coco Joe
3
"data"
7 negative reviews mention this · 17% of all complaints
★★★★★ "horrible. customization and tracking is restricted. lost all data from fitbit. unable to use app. going to look for a new smart watch" - Coco Joe
4
"steps"
7 negative reviews mention this · 17% of all complaints
★★★★★ "Steps are not tracked for the year. Firbit gave you total steps for the year so you could see how many steps you were at at 4 months, 6 months etc. Let the Fitbit app stay, much better." - Leanne Salt
5
"doesn"
6 negative reviews mention this · 14% of all complaints
★★★★★ "I didn't want this app, I was (mostly) happy with Fitbit. Now I'm stuck with it and it's terrible. All I want to do is have a static calorie allowance that doesn't adjust for exercise calories and I can't??? wtaf Google? How is that not an …" - Jamie Diaz
6
"other"
5 negative reviews mention this · 12% of all complaints
★★★★★ "Double counting steps because I can't select what data sources to include. There's two google apps that you need. Google Fit and Google Health Connect. They don't really explain any of this and its a hassle every time I upgrade phones becau…" - Richard Bout
7
"heart"
5 negative reviews mention this · 12% of all complaints
★★★★★ "Utter junk. Bounced in a bounce house for two hours, then mowed the lawn. Heart rate has been over 120 for three hours. I've got two heart points. Like everything made by Google in the last several years, this app is complete junk. I bet th…" - Brian Bloom
8
"points"
5 negative reviews mention this · 12% of all complaints
★★★★★ "Utter junk. Bounced in a bounce house for two hours, then mowed the lawn. Heart rate has been over 120 for three hours. I've got two heart points. Like everything made by Google in the last several years, this app is complete junk. I bet th…" - Brian Bloom
9
"heart points"
5 negative reviews mention this · 12% of all complaints
★★★★★ "Utter junk. Bounced in a bounce house for two hours, then mowed the lawn. Heart rate has been over 120 for three hours. I've got two heart points. Like everything made by Google in the last several years, this app is complete junk. I bet th…" - Brian Bloom
📋 All 42 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
horrible. customization and tracking is restricted. lost all data from fitbit. unable to use app. going to look for a new smart watch
didn't download this application from the play store. A lot of tries were done for download but it didn't happen
I didn't want this app, I was (mostly) happy with Fitbit. Now I'm stuck with it and it's terrible. All I want to do is have a static calorie allowance that doesn't adjust for exercise calories and I can't??? wtaf Google? How is that not an option?
since the merge, my vitals aren't being recorded
Double counting steps because I can't select what data sources to include. There's two google apps that you need. Google Fit and Google Health Connect. They don't really explain any of this and its a hassle every time I upgrade phones because the read/write permissions reset. I only use this app to sync my garmin steps to other apps unsupported by garmin.
Why does this app want to use the location as "Allow all the time" why doesn't it allow you to use the other options like "Ask every time" or "Allow only while using the app" why does Google want my location all the time for using this app - Privacy Breach, also distance measured are false
Not syncing correctly with Google Health. Extremely frustrating.
unreliable
not working properly,fake data shows
Utter junk. Bounced in a bounce house for two hours, then mowed the lawn. Heart rate has been over 120 for three hours. I've got two heart points. Like everything made by Google in the last several years, this app is complete junk. I bet they think their AI can fix it, but that's even bigger junk.
Very bad experience 🤐😶😵.. Don't track heart points and steps properly 😫
die App aktualisiert sich nicht mehr, sofern diese nicht geöffnet wird. eine Challenge bei meiner Krankenkasse habe ich so nicht erfolgreich absolviert. keine Schritte übernommen. dann bringt mir das ganze auch nichts. keine Empfehlung zum tracken von sportlichen Aktivitäten.
Syncs with mobile then doesn't store the data. Very frustrating.
गलत रिपोर्टिंग के कारण आज मैं इस ऐप को छोड़ रहा हूं
does not let me register my email... im using IQOO Neo 11 (which is a china phone)
The last days it has not registered any activity, zero
even for simple slow paced walking the calories counted is enormous and it's basically false information. should definitely not be so inaccurate based on the location and all other related data google tracks.
Too much ai
Congrats, you completely ruined a perfectly fine app. The new update is absolute garbage. It can’t track my cycling routes on the map anymore, and I can’t even share my sessions. How do you push an update that literally breaks the core features? Roll it back or fix this trash immediately.
maybe Google should figure out a way to design an app
error, the app is decreasing both my steps and heart points 😂😂😂
Absolute garbage. Cannot check heatbeat. I have to input all info from other sources. It's nothing more than a journal. Useless and misleading.
Not accurate
not working properly worked only one day properly then stopped working
ummmm, why not merge this into the new Google Health?
the forced conversion from the Fitbit app to this reduced functionality app would have been bad enough, but the conversion process also seems to have cost me the history I had in the Fitbit app as well. Zero stars for yet another Google move hostile to the people using the product. I'm sure it was mildly helpful for their bottom line though.
New interface is not user friendly. i want a device that works for me not one that expects me to work for it and train it just to get back some of its previous functionality. I continue to use my fitbit as a pedomwter and have replaced the rest of the app with writing everything down in a notebook.
it would count steps three times, no matter what permissions I set but what really made me delete the app was "heart points". I am a grown up person, I am able to use my brain and know what is good or bad and I don't need stickers, badges or whatever this is supposed to be. I cannot switch it off and therefore it is unusable. I wished people would stop treating us like we are dumb...
utterly abysmal. This has replaced the Fitbit app and doesn't provide similar functionality or even sync correctly to the Fitbit watch
It started giving wrong data for past weeks, hence, deleted
تطبيق سيء جدا امشي خطوات والعداد يرجع للعكس بدل ما يزيد العد يقلل منه
what an horrible bug can Google do one thing right?
install a counter pedometer app... not this app... this is a lazy app's hopeless and inaccurate result it didn't show like other apps do... i recommend you to install step counter pedometer app. it's fast and shows perfectly..
has issues tracking sleep duration correctly. More than half the time it will think I am wake most of the night and says only 2-3 hours slept. It's not correct. Hopefully Google can fix it otherwise the best feature is useless.
Burned over 7GB of data in the background AFTER I turned off background data access. Kill this redundant app already now that Google has rebranded FitBit as Google Health.
Steps are not tracked for the year. Firbit gave you total steps for the year so you could see how many steps you were at at 4 months, 6 months etc. Let the Fitbit app stay, much better.
no tracking maps show up after activity completed
doesn't count my steps at all, yesterday I walked for an hour and it didn't count, it has been happening every time now
The old Fitbit app gave me beautiful precise maps tracking my walks, runs, and bikes. The new app gives me two lines, or sometimes if I'm lucky, a triangle.
Have transitioned over from the Fitbit app and the Google Fit interface is terrible...
Keeps crashing and lagging really bad.
it's doesn't count steps and heart points accurately.. i walked 4000 steps from morning it's still showing 150. it's not working properly
Sentiment summary
57%
Positive (4-5★)
9%
Neutral (3★)
33%
Negative (1-2★)