Review Insights · Google Play
Google’s Find Hub
Google LLC · 1,643,353 ratings · ★ 4.2
4.2
★★★★★
1,643,353 ratings
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Top complaints - extracted from 29 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"find"
9 negative reviews mention this · 31% of all complaints
★★★★★ "The Find Hub app is completely useless because it doesn't work when the lost phone is switched off. Whenever a phone is lost or stolen, the first thing a thief usually does is switch it off. At that time, the app cannot ring the phone, trac…" - Abhishek Kamble
2
"location"
8 negative reviews mention this · 28% of all complaints
★★★★★ "The Find Hub app is completely useless because it doesn't work when the lost phone is switched off. Whenever a phone is lost or stolen, the first thing a thief usually does is switch it off. At that time, the app cannot ring the phone, trac…" - Abhishek Kamble
3
"phone"
7 negative reviews mention this · 24% of all complaints
★★★★★ "The Find Hub app is completely useless because it doesn't work when the lost phone is switched off. Whenever a phone is lost or stolen, the first thing a thief usually does is switch it off. At that time, the app cannot ring the phone, trac…" - Abhishek Kamble
4
"lost"
5 negative reviews mention this · 17% of all complaints
★★★★★ "The Find Hub app is completely useless because it doesn't work when the lost phone is switched off. Whenever a phone is lost or stolen, the first thing a thief usually does is switch it off. At that time, the app cannot ring the phone, trac…" - Abhishek Kamble
5
"devices"
5 negative reviews mention this · 17% of all complaints
★★★★★ "Not showing all devices that are added to phone's find hub application. Disappointe" - Krios
6
"device"
5 negative reviews mention this · 17% of all complaints
★★★★★ "Not showing all devices that are added to phone's find hub application. Disappointe" - Krios
7
"doesn"
4 negative reviews mention this · 14% of all complaints
★★★★★ "The Find Hub app is completely useless because it doesn't work when the lost phone is switched off. Whenever a phone is lost or stolen, the first thing a thief usually does is switch it off. At that time, the app cannot ring the phone, trac…" - Abhishek Kamble
8
"work"
4 negative reviews mention this · 14% of all complaints
★★★★★ "The Find Hub app is completely useless because it doesn't work when the lost phone is switched off. Whenever a phone is lost or stolen, the first thing a thief usually does is switch it off. At that time, the app cannot ring the phone, trac…" - Abhishek Kamble
9
"useless"
3 negative reviews mention this · 10% of all complaints
★★★★★ "The Find Hub app is completely useless because it doesn't work when the lost phone is switched off. Whenever a phone is lost or stolen, the first thing a thief usually does is switch it off. At that time, the app cannot ring the phone, trac…" - Abhishek Kamble
10
"lost phone"
3 negative reviews mention this · 10% of all complaints
★★★★★ "The Find Hub app is completely useless because it doesn't work when the lost phone is switched off. Whenever a phone is lost or stolen, the first thing a thief usually does is switch it off. At that time, the app cannot ring the phone, trac…" - Abhishek Kamble
11
"android"
3 negative reviews mention this · 10% of all complaints
★★★★★ "I wanted to use a different and safer way to find my pets and stuff. The product I bought is for Android only and I am to use the find hub. my Pixel 6 Pro has all of that and qualified. This app is to let you know where your stuff is (I don…" - K D
12
"better"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Located phone immediately, tells battery %, but map is a vague blue 2d map. Definitely needs updates. It's now halfway through 2026, We want more info than what looks like somebody drew on a napkin. Why isn't this better? And more precision…" - Stacey Loveless
📋 All 29 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I must have been asleep for these applications for a non parent or a non emergency non care giver non lover non assistant non owner or somebody who is not me and invisible to have a nosey not qualified personnel or officer licensed to secure or interrogate or interview or something to legal investigation and pretends to be a human being a friend or roommate or something else looking like a saint too overcome another as I as I sleep, spoof to help set up on capital crimes for trust or something?
nothing I can't find Lost phone
i am struggling to install Find hub on my android phone
useless
Does not work the way it is described.
this app do not update location time to time it can give bad responce for user
I've noticed that the app struggles to update the location unless I open the Maps app, especially after the recent update.
Not showing all devices that are added to phone's find hub application. Disappointe
have multiple phones go missing and my friends seem to enjoy stealing them from me not once has this service ever worked in locating my lost phone , not once ever cause once someone switches off phone it can't find it , if your phone is stolen which normally is the case people turn off your phone or place it in areoplane mode which also means you cant find your phone the whole process is useless along with this app, it dose not even give you the last location even thou you have this on
can't really rate this app never used it
This app has become junk. It won't find S25 Ultra device. Continues to spin trying to find. When I find the device myself and unlock the screen, suddenly the app will find it also.
Only one of 6 devices will update
Can't add another device,
Factory reset is a dangerous feature if used by hijackers. the first thing to do after the hijacker takes control of someone else's device is to delete the device. Google should be more careful and layered security against this feature. There have been many things like this in Indonesia.
WHY CAN'T WE REMOVE DEVICES ANYMORE YOU LOT ARE THE WORST EVER 0/10
thik se app kaam ny karta hai. hamesha network problem batata hai jabki full network rahta hai. can't get location batata hai kewal. jaldi problem thik karo.
I cant add my nomad wallet tracing card to it. where it says i should be able to add item doesn't exist! this app blows!
bad
Impossible to add any of my Android devices to the device list on Find Hub. It only looks for some earbuds I lost years ago now.
zero star
The Find Hub app is completely useless because it doesn't work when the lost phone is switched off. Whenever a phone is lost or stolen, the first thing a thief usually does is switch it off. At that time, the app cannot ring the phone, track its accurate location, or help recover it effectively.
I wanted to use a different and safer way to find my pets and stuff. The product I bought is for Android only and I am to use the find hub. my Pixel 6 Pro has all of that and qualified. This app is to let you know where your stuff is (I don't care about the people's location.) I'm not even 2 blocks away and I lose connection with my cat. Lets hope I don't misplace my van keys from the ignition while driving. I'll drive a block away and lose contact.
Located phone immediately, tells battery %, but map is a vague blue 2d map. Definitely needs updates. It's now halfway through 2026, We want more info than what looks like somebody drew on a napkin. Why isn't this better? And more precision for lost phones in bldgs when battery died.
Unlike Tile, FindHub doesn't work when you have no internet. This makes international travel very difficult. Or searching in no reception areas. You have to preload the item and walk with your app down. Please improve that.
so my husband left at 6:45 to work the app still says last seen at 6:23 at our address. it is literally 7:40 now. plus sometimes the app puts him in a field when he is on the highway. very lagging. please fix this issue
is it normal to choose shared location to be on until turned off and it loses signal after an hour and settings get back for 1 hour as a default selection on both phones!!!
it sucks I feel like it used to be better
when locating my car it tells me last seen location which it would hours from where it's currently at. Than it doesn't show me when it's moving, only if I have my phone with me inside the car. This sucks
You can have one of your devices within sight and the app won't be able to find it or make the device ring. Do not rely on this app it is here to make you feel better.
Sentiment summary
79%
Positive (4-5★)
6%
Neutral (3★)
15%
Negative (1-2★)