Review Insights · Google Play
Google LLC · 29,141,015 ratings · ★ 4.1
4.1
★★★★★
29,141,015 ratings
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Top complaints - extracted from 18 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"update"
4 negative reviews mention this · 22% of all complaints
★★★★★ "the new update is the worst ever" - James Collins
2
"know"
4 negative reviews mention this · 22% of all complaints
★★★★★ "I never Auth. this, don't know what this app. does" - Barbara Mullins
3
"google"
3 negative reviews mention this · 17% of all complaints
★★★★★ "I need help recovering my accounts but Google has no help for my particular case" - Patrick Coffin
📋 All 18 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Just more AI slop
it does not funk can you please help
I need help recovering my accounts but Google has no help for my particular case
the new update is the worst ever
I DON'T WANT TO USE GEMENI, WHY TF DO I NEED GEMENI IF I JUST WANT MY MAPS TO KEEP HISTORY
super irritating adverts
Good
I never Auth. this, don't know what this app. does
not working properly not solved questions
not good so much.. update bug.
"Voice commands aren't available at the moment" in Android Auto.
b*kach*da unrelated jinis suggest kore
update forcing giant text is rude & completely unappealing. have uninstalled numerous times to get rid of it since, for some odd reason, y'all think you know what's best for me eyes & brain, instead of respecting my text size settings or providing a way to adjust that horrendous size in your app. besides other app short-comings and worsening performance of late, I'll just use the web version going fwd.
trying to disable all AI anybody know. sick of it and its mistakes.
HORRIBLE. removed the ability to go to the search engine part 85% of the time unless you have the widget on your phone, which I refuse to have, and instead it'll take you to some STUPID other thing. like google maps or the stupid AI mode (which you can't turn off no matter how much you hate it btw) or something for some event that 99% of people either don't know about or care about. genuinely I'd recommend any other search engine. every other search engine I've used has been 1000 times better.
Google team Not suport my gmail problem password code 🙈🙉🙊?
please solve previous chat issue in ai history it doesn't load the previous chats
It sucks every time I update it it takes up my way or make something different so I can't use my phone the way I'm used to using it
Sentiment summary
75%
Positive (4-5★)
5%
Neutral (3★)
20%
Negative (1-2★)