Review Insights · Google Play
GoPro Quik: Video Editor
GoPro · 1,084,852 ratings · ★ 4.5
4.5
★★★★★
1,084,852 ratings
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Top complaints - extracted from 41 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"videos"
11 negative reviews mention this · 27% of all complaints
★★★★★ "I'm absolutely disappointed with how the app freezes when creating automatic edits. It's not clear how much volume it can handle, i.e. how many short videos I can enter. And I'm using the paid plus version. The only way to stop the freeze i…" - Danka Majerechova
2
"phone"
8 negative reviews mention this · 20% of all complaints
★★★★★ "I'm absolutely disappointed with how the app freezes when creating automatic edits. It's not clear how much volume it can handle, i.e. how many short videos I can enter. And I'm using the paid plus version. The only way to stop the freeze i…" - Danka Majerechova
3
"gopro"
7 negative reviews mention this · 17% of all complaints
★★★★★ "Only able to connect GoPro for the first time and have to reset GoPro wifi to reconnect. It takes forever to connect again if not reset wifi GoPro. Already try few steps, on off wifi & Bluetooth device. Clear cache Quik app. Restarting both…" - Syazwan Kamal
4
"paid"
6 negative reviews mention this · 15% of all complaints
★★★★★ "I'm absolutely disappointed with how the app freezes when creating automatic edits. It's not clear how much volume it can handle, i.e. how many short videos I can enter. And I'm using the paid plus version. The only way to stop the freeze i…" - Danka Majerechova
5
"camera"
6 negative reviews mention this · 15% of all complaints
★★★★★ "What happened to this app? It struggles to render anything from my Missib camera. It won't even export pictures properly now. The previous screen on both my 13 and mission both get real janky sometimes." - Tim Nolen
6
"video"
5 negative reviews mention this · 12% of all complaints
★★★★★ "I'm absolutely disappointed with how the app freezes when creating automatic edits. It's not clear how much volume it can handle, i.e. how many short videos I can enter. And I'm using the paid plus version. The only way to stop the freeze i…" - Danka Majerechova
7
"subscription"
5 negative reviews mention this · 12% of all complaints
★★★★★ "I refuse to rate this app higher than 1 star or pay for a subscription as long as audio in exported videos is forcefully downsampled to 44.1 kHz." - Mirek Mach
8
"edit"
5 negative reviews mention this · 12% of all complaints
★★★★★ "I'm absolutely disappointed with how the app freezes when creating automatic edits. It's not clear how much volume it can handle, i.e. how many short videos I can enter. And I'm using the paid plus version. The only way to stop the freeze i…" - Danka Majerechova
9
"save"
5 negative reviews mention this · 12% of all complaints
★★★★★ "I really thought this was going to save me a lot of time in editing but NO. I've reached out to quik about my issues yet only got 3 responses and told to use another editor for what I needed. ◆photos don't always set to correct timing ◆app …" - David Daniels
📋 All 41 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I'm absolutely disappointed with how the app freezes when creating automatic edits. It's not clear how much volume it can handle, i.e. how many short videos I can enter. And I'm using the paid plus version. The only way to stop the freeze is to restart the phone. Is this normal?
Only able to connect GoPro for the first time and have to reset GoPro wifi to reconnect. It takes forever to connect again if not reset wifi GoPro. Already try few steps, on off wifi & Bluetooth device. Clear cache Quik app. Restarting both device & GoPro but same result. So frustrating.
all my footage is playing at 1/4th speed for the last 3 weeks or so. I turn the speed up to 1x and it starts freezing. Help! replying to your note. It's not an upload... it happens when I preview the video. My network speed is fine.
not good
What happened to this app? It struggles to render anything from my Missib camera. It won't even export pictures properly now. The previous screen on both my 13 and mission both get real janky sometimes.
I refuse to rate this app higher than 1 star or pay for a subscription as long as audio in exported videos is forcefully downsampled to 44.1 kHz.
To pricey for a buggy app. Insta360 app is free and have a lot of features than the paid GoPro app. That is why I edit the GoPro videos in Insta360 app instead. EDIT: Your reply is irrelevant.
app sucks always trouble connecting and it's slow very frustrating app
Clunky, glitchy app! lacks basic features. limited to default settings (duration of a clip). Buffering is rediculous, processes for 10sec for tiny edits. Spent 1hr making an edit but "save" button wasn't displayed. Didnt save, & lost the clip!? Edit: thought it could get any worse, but it did just that. Absolutely horrendous.. clips not flowing smoothly together, constantly freezes, breaks in the audio between clips, etc. Painfully terrible. Fire developers and get some new ones!?! 🗑🚮
Poor app... All paid... Worst camera.. No service in india...
You download videos to the phone, then have to upload it to the cloud (paid) just to download and save it to your phone?
After getting the subscription I wanted to do some video edits. It always gets stuck on analysing video part. I tried restarting the device, clearing the cache, and I don't have VPN. It still doesn't work. I don't understand why there isn't any software for GoPro on PC? this is a known issue and I don't see fix anytime soon, since the developers only have generic answer for everyone. Edit: Device has 200+GB free space. Link you gave advise third party software. Service i paid, isn't provided.
pairing is painful, frustrating and can fail
obnoxious
Can't even access old videos after your subscription is over.
It used to be great, not anymore. You pay for a year subscription. You just lost your money. It catches, DON'T WASTE YOUR MONEY
Used to work really well. Now all the controls of the keyframe transitions are gone. This app was such a great solution to edit my videos on the phone without having to use my computer. Now it doesn't produce the results I want to have. What a pity.
fails to work far too often, almost making having a go pro not worth it
won't. refund you don't use or sign up
bring back the windows desktop program!
Can't get rid of GoPro's terrible outro photo
What a joke... Money hungry greedy people first you subscribe to GoPro then in order to save your videos you have to subscribe to GoPro quik. Not impressed one bit.also if you don't shut this app off or delete it it'll drain your life right out of your phone It eats data constantly and it's not even turned on I have to uninstall this
exporting the videos from app to my storage is Slow like super SLOW. what kind of update is this? redicolus!!!
didn't connect
the app is kinda hard to use the videos are all blur and shaky
it was a good app to make albums and I was using it but suddenly it started asking money TO MAKE ALBUMS? like isn't that the whole point of the app do not download it you will just get disappointed
It is unfathomable how a company as big as GoPro can make an app so bad. Downloading video to your phone wirelessly takes an EXTREMELY long time to do, and it super buggy. As such, I tried downloading the videos via a physical cable. It just doesn't even work. I'm getting an Insta360 for my next camera because of how awful this app is. Also, why would this app not store videos in my gallery? Why do I have to create a second copy of a video for it to be in my gallery? It's nonsensical.
Would not recommend GoPro to any of my friends that want to make content. The amount of time you waste shuffling through videos because the app itself uses up all your phone or tablets storage even though you pay for this unlimited cloud storage that absolutely means and does nothing to help storage videos so that you can continue to take footage to edit after your trip.
THIS APP HANGS EVERYTIME, IT'S A DEAD APP THAT CAN'T DO NOTHING BUT ONLY HANGS
useless... I will be finding something else that actually works
App forced an update and Firmware update and now I'm unable to view or download any images using the app. I can connect to the camera but not view any media. You broke everything with this update.
I just bought a Hero 13black it keep saying "something went wrong, we couldn't update your camera ". I keep trying trying over and over to to update but same results therfore I can't use the camera. I may return it.
non intuitive and buggy.... not sure why they can't get this to simply save photo grabs to my phone properly.
Constantly asked to sign in without even being able tobsee if it cam do what I need. Skip login, then have yo log in in next screen..
in my music it's showing no device music found
I really thought this was going to save me a lot of time in editing but NO. I've reached out to quik about my issues yet only got 3 responses and told to use another editor for what I needed. ◆photos don't always set to correct timing ◆app only give you 3 option for the length short, medium, long. yet both short and medium can be 1 second while long is 4 seconds.◆the timing on photos get reset automatically when making changes like length. my list is too high to mention all issues. I Paid upgra
riddled with ads and upselling. I'd rather use any other free software, if the manufacturer hadn't locked down their monopoly on these cameras and refused to let other developers interface with the device I bought. As it is, we are stuck here, enduring ads and subscriptions to a device I purchased with my money. But it seems like they are eager to squeeze out more profit
its... mid af!! less than mid actually!
recently when I trim a video in order to get a clip and I click share, it sends a completely different section of the video different timeline, different length, different scene. nothing helped to fix this. reinstalling etc...
worked great until this new update. I use to be able to view and control recording, (starting and stopping) from my phone. now everything has to be controlled from the camera. if its not broke, don't fix it. geeze!!! bring back the options and capabilities it once had a few months ago. we need to see live footage from our phones and tablets as the camera sees it.
For an app that tries to upsell me to its subscription at every possible step, I would expect the basic features to be usable, but sadly, this is not the case. I give this app a chance every year, and every time I run into the same issues. No footage found, connection issues, unusably slow video editing, and so on.
Sentiment summary
89%
Positive (4-5★)
3%
Neutral (3★)
8%
Negative (1-2★)