Review Insights · Google Play
GovAuctions.com - Shop Surplus
Auctions LLC · 7,345 ratings · ★ 4.7
4.7
★★★★★
7,345 ratings
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Top complaints - extracted from 37 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"money"
10 negative reviews mention this · 27% of all complaints
★★★★★ "Well, I should have known that if it seems too good to be true than it usually is. Right away when you sign up, they take money out of your account to "purchase points". That being said, I am not really a gamer person, so I uninstalled the …" - Pam K
2
"scam"
8 negative reviews mention this · 22% of all complaints
★★★★★ "Obvious scam site with fake paid farm reviews. All relevant reviews from real users will indicate that this is a scam app." - Sam Lee
3
"points"
7 negative reviews mention this · 19% of all complaints
★★★★★ "Well, I should have known that if it seems too good to be true than it usually is. Right away when you sign up, they take money out of your account to "purchase points". That being said, I am not really a gamer person, so I uninstalled the …" - Pam K
4
"bids"
6 negative reviews mention this · 16% of all complaints
★★★★★ "too many people bidding and not enough high end auctions to keep them busy. I don't like auctions that extend for everyone that bids at the end...might as well not time it at all one auction I was bidding in was under 10 seconds for many ho…" - Pete Fontaine
5
"paid"
5 negative reviews mention this · 14% of all complaints
★★★★★ "very confusing start to this app. I thought they wanted me to just put my payment info in so they have it but they were charging me for points for the battle auctions. The search engine on this thing is terrible. There is no spot in which y…" - Delayna Edgington
6
"account"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Well, I should have known that if it seems too good to be true than it usually is. Right away when you sign up, they take money out of your account to "purchase points". That being said, I am not really a gamer person, so I uninstalled the …" - Pam K
7
"auction"
4 negative reviews mention this · 11% of all complaints
★★★★★ "very confusing start to this app. I thought they wanted me to just put my payment info in so they have it but they were charging me for points for the battle auctions. The search engine on this thing is terrible. There is no spot in which y…" - Delayna Edgington
8
"bidding"
4 negative reviews mention this · 11% of all complaints
★★★★★ "too many people bidding and not enough high end auctions to keep them busy. I don't like auctions that extend for everyone that bids at the end...might as well not time it at all one auction I was bidding in was under 10 seconds for many ho…" - Pete Fontaine
9
"free"
4 negative reviews mention this · 11% of all complaints
★★★★★ "falsely advertising u have to pay to get this free 50$.hows it free if u have to pay ??" - Kedithdane Cloninger
📋 All 37 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
not much to shop for
Well, I should have known that if it seems too good to be true than it usually is. Right away when you sign up, they take money out of your account to "purchase points". That being said, I am not really a gamer person, so I uninstalled the app. I think it's just another way to rip your money off. It's a sign of the times! 🤔
very confusing start to this app. I thought they wanted me to just put my payment info in so they have it but they were charging me for points for the battle auctions. The search engine on this thing is terrible. There is no spot in which you can look and see what money you have paid them so that you can compare it to your bank just to be sure. Overall it is a very confusing app. It is less of a auction app and more of a gambling app.
all lies. you have to pay for a chance to bet, and pay for your bet. I hate lies
no you don't not get all my personal contact information juat because I anticipate to try it.
Obvious scam site with fake paid farm reviews. All relevant reviews from real users will indicate that this is a scam app.
too many people bidding and not enough high end auctions to keep them busy. I don't like auctions that extend for everyone that bids at the end...might as well not time it at all one auction I was bidding in was under 10 seconds for many hours and then I gave up because you have to buy points to bid and the bid only climbs 1 penny for each point...the site must be making many times the retail price of these items with all the people bidding a cent at a time...waste of time an money
scam
scam app
falsely advertising u have to pay to get this free 50$.hows it free if u have to pay ??
useless
dumbest auction site ever. can never win nothing just takes your money
don't bother
ads are completely misleading. you have to purchase bids for approximately $0.10 each, minimum purchase $60. The "free $50" is a credit towards bids, not added to your account & cannot be used for the first purchase. they do an immediate refund policy on your first purchase if you are unhappy with the app, but that doesn't make up for the deceptive ads. Even if you win something for a cheap price, you have to pay that price plus tax & possibly shipping on TOP of what you paid for the bids.
this is a total scam that makes you spend money just to get into the app.
This app sucks. I'm stuck on the home page. I created an account& I cannot do a search. It wants me to battle. I want to look for specific items, not what they want me to buy.
didn't authorize the first $30
Scam, You have to pay $40 before you can even use the app.
Just another point based auction website
FAKE!!!
I decided to read the reviews all of them.\nThe majority says they're bidbots running up the bids above all, Google should be ashamed for putting something like this online.\nMore deception of the public
waiste of fime and money
Don't download this app. You have yo purches points in order to bid which is all fine and dandy. Except for what they don't tell you. Once you start your bidding and use up ur during biding you have to purchase more to continue. Who ever that isn't the major issue. The issue is after the biding stops. If you do not win the bid on an item you do not get your points back or the money you spent. Also how in the world does this app have a 4.7 star rating when all I see is 1 star
no good
they ask me to give a review before I even use the app. I am gonna give one star.
(((( BOTS DRIVING UP THE PRICE ON ALL BIDS STAY AWAY FROM THESE APPS ITS A SCAM TO TO DRIVE UP THE ITEM PRICES SO YOU WILL PAY MORE MONEY. )))
Can't get app to work
this is definitely a scam. i was charged $39 for no clear reason, just by installing this app. no notification about the charges at all, i happened to check only on my account, and there it was. stay away from this app.
ad makes it look like u bid in money and offers u 50bucks so u install THEN r informed that u bid with points and that cheapest points r 80bucks
You have to buy points to bid on things, and even if you don't win your bid, you don't get your points back. So basically, you can spend all your money and not win anything. Also, there is no set time limit. They show a clock count down, but as soon as someone bids, it adds additional time. So, the bidding can go on and on for a long time. They give free points for 5☆ reviews! That's why they have such a good rating. Furthermore, they are not affiliated with the government at all.
this app is a scam
well people they say the will give you 50$ free ? and once you down load app you have to buy 30$ for point to start ? why don't they apply it from the 50$ sounds shady to me try at your discretion
Too many damn ads.
you never win, nothing like it states in the ad. if you watch what people pay for things, they win the bid at a higher cost that they paid for it. then they are still required to pay the bid.
you have to pay in order to bid. the $50 they offer is off off their $80 fee. do not recommend
The bidding did not go right!!!
the app is totally different from those guys who get paid to advertise. it advertise we'll get 50 dollars, but just 50 dollars off and still end up to pay. something this cheap alway a catch behind it all. you have to buy points or bids to bid. there no electronics items mostly item for women. totally rip off for me. also show in the app saying from new like NBC, CNN or more. rip off app for me thank a lot for reading
Sentiment summary
92%
Positive (4-5★)
2%
Neutral (3★)
7%
Negative (1-2★)