Review Insights · Google Play
GovAuctions.com - Shop Surplus
Auctions LLC · 1,437 ratings · ★ 4.8
4.8
★★★★★
1,437 ratings
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Top complaints - extracted from 40 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"scam"
11 negative reviews mention this · 28% of all complaints
★★★★★ "this app is a scam. do not install" - anthony vargas
2
"bids"
6 negative reviews mention this · 15% of all complaints
★★★★★ "Very dishonest. Was unclear I was going to be charged. They offered a free refund. I took them up on it. Then they said I can keep the bids I was refunded for. After winning a bid, they deleted my account." - Mike C
3
"account"
5 negative reviews mention this · 13% of all complaints
★★★★★ "Very dishonest. Was unclear I was going to be charged. They offered a free refund. I took them up on it. Then they said I can keep the bids I was refunded for. After winning a bid, they deleted my account." - Mike C
4
"points"
5 negative reviews mention this · 13% of all complaints
★★★★★ "Didn't state you had to buy points" - Melinda Nappari
5
"money"
5 negative reviews mention this · 13% of all complaints
★★★★★ "misleading purchase system: The user is encouraged on opening the app to purchase points, which are used to auto-bid in various increments: I've seen 1 cent, others say 13 cents, maybe depends on the item or seller's choice... but the point…" - Joel MacWilliam
6
"charged"
4 negative reviews mention this · 10% of all complaints
★★★★★ "Very dishonest. Was unclear I was going to be charged. They offered a free refund. I took them up on it. Then they said I can keep the bids I was refunded for. After winning a bid, they deleted my account." - Mike C
7
"auction"
4 negative reviews mention this · 10% of all complaints
★★★★★ "if you want a real auction site Go to ATXAuction Google it you do when no sign up fee or they have one in Dallas Texas San Antonio Texas and a few other places so look them up that's a real deal and they have everything TV's furniture bedro…" - Debbie Cisneros
8
"these"
4 negative reviews mention this · 10% of all complaints
★★★★★ "if you want a real auction site Go to ATXAuction Google it you do when no sign up fee or they have one in Dallas Texas San Antonio Texas and a few other places so look them up that's a real deal and they have everything TV's furniture bedro…" - Debbie Cisneros
📋 All 40 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
this app sucks
Very dishonest. Was unclear I was going to be charged. They offered a free refund. I took them up on it. Then they said I can keep the bids I was refunded for. After winning a bid, they deleted my account.
this app is a scam. do not install
Be wary of this app, false advertising, unauthorized charges on my cc, takes forever to get an answer to a question.....not worth it.
Not what it's all "cracked up to be." Uninstalled.
lies lies I signed up and still didn't see the $50 so how about that
if you want a real auction site Go to ATXAuction Google it you do when no sign up fee or they have one in Dallas Texas San Antonio Texas and a few other places so look them up that's a real deal and they have everything TV's furniture bedroom sets appliances and it's worth it it's worth it and it's no fake you do not have to pay a fee to sign up the thing is you have to come pick up your stuff personally so when you win these auction bids make sure you bid on a lot of stuff ATX auc
You can get the same info for free directly from the government
Have to pay to start. Not a fan.
Didn't state you had to buy points
I joind and it charged me 2 times $35.04 and $39. its a scam. didnt even have an account longer that 10 minutes.
misleading purchase system: The user is encouraged on opening the app to purchase points, which are used to auto-bid in various increments: I've seen 1 cent, others say 13 cents, maybe depends on the item or seller's choice... but the points aren't used as payment for the item the user bids on: the points have no monetary value, you've just donated the money to the app, and that's not explained well enough prior to purchasing points. App is buggy: buttons don't go where you expect them to go.
why scamming people? shame on you
SCAM! Avoid at all costs. Signed up and immediately $35.00 erroneously charged to my paypal account.
Total scam, you have to buy credits and then magically at the last second regardless of the price you are outbid by someone who may or may not be a real person which in turn makes you buy more credits to bid more.. DO NOT BUY INTO THIS SCAM.. I fell for it, dont do the same!
nothing good. dumbest stuff for sale. that's why it cheap
it's new
I hate these app that put ads making come 2 Google play so here ya go!!!
scam makes unauthorized charges on card
they're supposed to give $50 credit and they charge you $50 to sign up? excuse me?
B4 u can even take a peek around it 😉 wants ur CC/PayPal In̈formation. not for me, I follow the trust but verify method in life. I also don't just hand over payment info when iI don't know how it will be used (which seems to be the biggest issue folks have,abuse of payment 🤔 information.🙄😵 Later 🫢👋
AI bait. real auctions are .gov. these AI voices can't even say the words correctly
scam
scammed me out of $78.
you have to buy points to buy items like electronics
Terrible. I couldn't get the app or the website to let me establish an account.
I couldn't find a single government auction. Just junk and doo dads.
Scam, I spent $39.00 on this did some bidding. Lost the bids and my money. You do not get your money back when you lose. You lose your item and your money.
Be careful downloading, even just to see what it is. Took money from me even when I purchased nothing. Would give them 0 stars if I could.
you have to buy points takes forever
Scam money making scheme
DO NOT USE....SCAM
when I seen i have to buy bids I'm out. I have to many other free biding on other sites and i get great deals on the other sites and my bidding is free!!!!
can't even look at the app with out being charged money
Dont Do it not work the headache
Doesn't have anything that I'm looking for, and the battles are never-ending. It sucks!!!
Scammers, stay away from this app!! READ ALL REVIEWS!! They do not disclose info, charge your card without authorization, hidden fees an terms. The $50 credit is a SCAM!
Beware! When you open the app and make an account you will come to the screen asking for your card or PayPal but it is not just linking your account they will charge your account for $30 for the 670 points they start you out with! Just another auction app designed to make you feel like youre getting a deal until you factor in how much you paid for your bids, apps like these are a scam!
please...
can ever tell when an auction will end its infuriating
Sentiment summary
94%
Positive (4-5★)
1%
Neutral (3★)
5%
Negative (1-2★)