Review Insights · Google Play
Greatest Hits Radio
Bauer Consumer Media Ltd · 0 ratings · ★ 0.0
0.0
★★★★★
0 ratings
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Top complaints - extracted from 29 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"radio"
6 negative reviews mention this · 21% of all complaints
★★★★★ "Couldn't install. A pile of rubbish like their Website. Back to BBC Radio 2" - David O'Connor
2
"listen"
5 negative reviews mention this · 17% of all complaints
★★★★★ "app keeps stopping and then the visual interface is lost. I clear the cache of the app ,then it's a repeat of the same problems, again. infinitum. Tried reinstalling, then those problems repeat. I find that the app is really not reliable. I…" - David Freeman
3
"playing"
4 negative reviews mention this · 14% of all complaints
★★★★★ "stop playing rap" - Kyle James Wood
4
"music"
4 negative reviews mention this · 14% of all complaints
★★★★★ "Seems to have more ads than music. Yes, I know I can get ad free for £3.99. I can also return to solidgold Gem for free" - Gee Zah
5
"adverts"
4 negative reviews mention this · 14% of all complaints
★★★★★ "love the station paid for premium but still get adverts" - Johanna Whiting
6
"rayo"
4 negative reviews mention this · 14% of all complaints
★★★★★ "app keeps stopping and then the visual interface is lost. I clear the cache of the app ,then it's a repeat of the same problems, again. infinitum. Tried reinstalling, then those problems repeat. I find that the app is really not reliable. I…" - David Freeman
7
"every"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Annoying that I need to log in with my password and email address every day." - Faithful Warrior (Panicman66)
8
"station"
3 negative reviews mention this · 10% of all complaints
★★★★★ "love the station paid for premium but still get adverts" - Johanna Whiting
9
"premium"
3 negative reviews mention this · 10% of all complaints
★★★★★ "love the station paid for premium but still get adverts" - Johanna Whiting
10
"keeps"
3 negative reviews mention this · 10% of all complaints
★★★★★ "app keeps stopping and then the visual interface is lost. I clear the cache of the app ,then it's a repeat of the same problems, again. infinitum. Tried reinstalling, then those problems repeat. I find that the app is really not reliable. I…" - David Freeman
11
"bruce"
3 negative reviews mention this · 10% of all complaints
★★★★★ "I like the radio station, Ken Bruce in particular. However, I pay for the premium service so I don't have to listen to ad breaks. Yet we're now getting the DJ's advertising everything from gambling to yoghurt, why am I paying for premium?" - Mark Turner
12
"work"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Very intermittent service , works fine at home not so much on dog walks" - Paul Hamilton
📋 All 29 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
App is terrible! Never shuts down when forced to. Always logs me out despite staying logged in. Problems linking to Android Auto.
stop playing rap
Very intermittent service , works fine at home not so much on dog walks
Couldn't install. A pile of rubbish like their Website. Back to BBC Radio 2
app keeps stopping and then the visual interface is lost. I clear the cache of the app ,then it's a repeat of the same problems, again. infinitum. Tried reinstalling, then those problems repeat. I find that the app is really not reliable. I've responded to you, by contacting. I decided to listen on my car DAB or home DAB radio. instead of trying to listen, online, through Rayo. The original Greatest hits radio app was good enough, can't see why we needed rayo instead to listen. Moto phone
Constantly crashes and then takes ages to reboot.
keeps stopping. very poor app.
I listen on catch up, because I work nights. But the app keeps cutting off now. It never use to happen. Also happens on the Rayo app. You could do with a download facility like the Global player.
15 Minutes Of Adverts You want to hear music. I don't mind the odd advert in between tracks but this app drove me up the wall with the amount of adverts. I listen to Greatest Hits Radio at work during the day and on my journey to and from work, so I wanted a little more continuity. I love the daily programming : Rossie, Ken Bruce, Kate Thornton - the features, the songs, PopMaster. It's a great station, but this app sucks, big time. I had to uninstall it.
now has ads before I can listen
the most difficult app i have ever used, and i still cant find what i want!
tried to enter make me a winner, but couldn't complete the transaction because the banner for the radio playing sits over the screen at the bottom - where one is supposed to confirm ones details. the screen does not scroll up, so not possible to click 'confirm'. abandoned the idea. Basic thing you'd think would be tested by designers of the app! Very frustrating
Usually a M-F but Sunday morning was dire.
Drops out all the time and freezes
Congrats on taking a hundred year old method of transmission, and making it worse in every conceivable way. How about adding AI too for a final nail in the coffin?
awfull why
awful. paid for ad free and they still come on 😡
since rayo doesn't work i put the GHR app on...its terrible also. when it finally kicjs in it has the cheek to play the same BACK2KCAB adds this will eventually make me leave...I know I can buy premium but almost every app wants you to buy in..so NO!
Annoying that I need to log in with my password and email address every day.
Seems to have more ads than music. Yes, I know I can get ad free for £3.99. I can also return to solidgold Gem for free
love the station paid for premium but still get adverts
nice to occasionally hear some music between the adverts!
I like the radio station, Ken Bruce in particular. However, I pay for the premium service so I don't have to listen to ad breaks. Yet we're now getting the DJ's advertising everything from gambling to yoghurt, why am I paying for premium?
The current song displayed on the app is always a couple of songs out of sync with what is actually playing.
adverts preventing access to app and frequent cutting out, very poor!
often open with no functionality grrr and the rayo app is even worse as it won't cast to a Google speaker
app regularly freezes and I have to reinstall
not the best app. I have to remove it and download again 9/10 times. fortunately the music is good when you've listened to almost endless ads. if it wasn't for Ken Bruce and Simon Mayo I'd go back to other radio stations.
Uninstalled. It's started playing video ads that last minutes at start up and there is no way past it. I get that they rely on advertising revenue and but there is a threshold and this goes way beyond. Bye.
Sentiment summary
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Positive (4-5★)
100%
Neutral (3★)
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Negative (1-2★)