Review Insights · Google Play
Gridwise: Gig Driver Assistant
Gridwise · 12,452 ratings · ★ 4.5
4.5
★★★★★
12,452 ratings
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Top complaints - extracted from 31 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"track"
8 negative reviews mention this · 26% of all complaints
★★★★★ "Update to 1 stars. I hate the fact that I have to enable location all the time just for the app to track my miles. Normally I wouldn't mind this but when I turn off tracking the app still wants to run in the background. Android 16 shows me …" - Rashad Gattis
2
"miles"
7 negative reviews mention this · 23% of all complaints
★★★★★ "Update to 1 stars. I hate the fact that I have to enable location all the time just for the app to track my miles. Normally I wouldn't mind this but when I turn off tracking the app still wants to run in the background. Android 16 shows me …" - Rashad Gattis
3
"free"
6 negative reviews mention this · 19% of all complaints
★★★★★ "The free version is basically unusable" - Talya Yancey
4
"tracking"
5 negative reviews mention this · 16% of all complaints
★★★★★ "Update to 1 stars. I hate the fact that I have to enable location all the time just for the app to track my miles. Normally I wouldn't mind this but when I turn off tracking the app still wants to run in the background. Android 16 shows me …" - Rashad Gattis
5
"track miles"
5 negative reviews mention this · 16% of all complaints
6
"doesn"
5 negative reviews mention this · 16% of all complaints
★★★★★ "I downloaded the app because it is promoted as an app that guarantees the best time and place to do gig work. What it doesn't tell you is that it only does that in larger markets, bigger cities. I would've paid what they were asking for if …" - Marcus Freeman
7
"nothing"
5 negative reviews mention this · 16% of all complaints
★★★★★ "nothing but issues the past couple months, raise the price and the app now has more issues with reporting mileage, unlinked Uber, relink Uber,uninstall the app, reinstall the app, yada yada. no mileage recorded in over a week, about ready t…" - Jeff Thompson
8
"support"
4 negative reviews mention this · 13% of all complaints
★★★★★ "I started paying for this earlier this year and I forgot to fill in my earnings more often then not so I decided to pay for it. The autofill is off and I don't mean by a few dollar's. It tracked me at $496 one week manually doing the math I…" - Cassie DavisRobles
9
"times"
4 negative reviews mention this · 13% of all complaints
★★★★★ "It helps me keep track of my miles and earnings but I have to do it all manually. The tracking miles is very glitchy. It will very greatly, some days it'll show I did 250+ but I only did about 80. Other times it will say I did a low amount …" - Brittany Scherer
10
"didn"
4 negative reviews mention this · 13% of all complaints
★★★★★ "I didn't get any value from this app, only "buy premium" pop ups every 5 seconds. Let alone that this app consider Ventura, CA as part of Los Angeles. Useless and misinforming. Don't waste your time." - Cyber Ninja
📋 All 31 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I need a refund. this app just chose to pay itself after months of inactivity
Update to 1 stars. I hate the fact that I have to enable location all the time just for the app to track my miles. Normally I wouldn't mind this but when I turn off tracking the app still wants to run in the background. Android 16 shows me what's running and despite the app being swiped away from recent apps it still wants to run. I can't stand that. The only way to stop it is to disable the location always being enabled. Now I have to enable it every time I want to use it. It's really annoying.
I downloaded the app because it is promoted as an app that guarantees the best time and place to do gig work. What it doesn't tell you is that it only does that in larger markets, bigger cities. I would've paid what they were asking for if they did that. Oh well.. Back to Everlance, I guess. I'm not paying for TWO apps to just automatically track my miles...
The free version is basically unusable
this app is essentially malware. even on days I'm not using it, it tracks me so heavily that it eats up 20% of my battery. BEWARE!
dont see most of what it,promises to provude happen in,my experience sorry
Using this app for over two years now, and issues still abound, to the point I may be shopping other apps. Whenever I forget to start it when I begin my day, only 15-20% if the time it'll prompt me, asking if I am on a shift. Yet when it is on and I am in motion, it'll ask me if I am still working? Major failure there. And when I end my day and the phone is hardly moving? Again no prompt. Why am I shelling out money for a product that for years can't work out all the bugs?
nothing but issues the past couple months, raise the price and the app now has more issues with reporting mileage, unlinked Uber, relink Uber,uninstall the app, reinstall the app, yada yada. no mileage recorded in over a week, about ready to give this app the boot, with all the time performing what they tell you to do with no results the app should be free, definitely not worth the $14.99
I didn't get any value from this app, only "buy premium" pop ups every 5 seconds. Let alone that this app consider Ventura, CA as part of Los Angeles. Useless and misinforming. Don't waste your time.
It's only free to track the things you can do yourself! You have to pay for them to compare your gig jobs or find you prime times...(and you can do those yourself, too)
the app sucks it does keep track of the miles & doesn't show u when your done so u can review
can't cancel
Started charging me $3 a day for nothing never agreed never heard of these people do not download this app they will start charging you they are scammers
Would be five stars if it worked with my Uber account. I have to input manually. it works fine for Uber but not UberEats. Also, as of Feb 2, Roadie has stopped syncing. I need to use something that actually works, especially if im paying for it!
You have to pay? Despicable. Just log in a book
BIGGEST WASTE OF MONEY!! I was charged for an annual membership when I cant even use the app since it doesn't have any data on my location! I demand a full refund!!
Horrible app. It doesn't do what it claims to do. Doesn't help you find the best areas. Basically it tracks how much money you made. Uh hello, the actual delivery apps already do that. It's also advertised as free which isn't true either! A fake app made by people to steal money and information from actual hard working individuals.
scam and rip off, tried requesting milage report many times, never got it, support is a joke unless you complain here
didn't help me at all
alot of times it won't automatically do my miles I always have to keep track of my miles everyday because gridwise don't track all my miles I have everything set right but still have problems I pay for this service and it needs to be better on tracking all.my trips
they removed free auto tracking, since the last time I used it, so it literally is only as accurate as if I personally tracked the miles. Meaning if you forget to start the drive.. well there goes potentially a full days worth of tracking.. this is literally just as bad as tracking the miles by hand. Its sad this used to be my go to app. Not any more.
This app locked me out of my instacart account! Do not use
Really annoyed. All my years of earnings have disappeared from the app. driving 10 years, all years of earnings are gone. updated/deleted and re-installed. Nothing worked. its all gone. update: I deleted your app after your system accessed my phone data and illegally charged a debit card for monthly service I didn't authorize. I wasn't even on online or on the internet when I was charged. scam service.
Doubles my mileage with places I didn't drive!!! These silly people think they'll demand me to keep notifications on so their app will work. subscription cancelled, Annoying. Bank Dispute Activation On. I can hear, you should email support before rating... maybe troubleshoot your software before you release it.
Pretty useless, at least for my area. Doesn't play well with Grubhub. Location is too far away from where they actually track the stats. Interface is not very intuitive. Very disappointing.
So far it's getting a 1 star I have premium and this thing refuses to track my milage one of the big reasons why I'm using it. It has all permissions turned on I've uninstalled and reinstalled linked and unlinked accounts made sure those apps have permissions turned on and still nothing
I started paying for this earlier this year and I forgot to fill in my earnings more often then not so I decided to pay for it. The autofill is off and I don't mean by a few dollar's. It tracked me at $496 one week manually doing the math I made $532. That's a $36 difference and thats just the first week I've checked. I reached out to support and was told I must wait 24hrs and close the chat for assistance. I am pretty sure I won't get because I want to cancel. DON'T PAY FOR THE APP!!!!
It helps me keep track of my miles and earnings but I have to do it all manually. The tracking miles is very glitchy. It will very greatly, some days it'll show I did 250+ but I only did about 80. Other times it will say I did a low amount like 2 or 5 and I've done over 100 miles. I do not trust this app but it works like a notebook so I'll keep using it. Edit: The link you responded with does not exist.
used to sync. now it doesnt.
I used to love using this app, but lately, it's gone downhill. I use the paid version with Auto Tracking enabled, but I'm not receiving the mileage review notices after I stop driving anymore. Once in a while I'll get a notice to review a large number of miles within a date range. Obviously, that includes both personal and gig miles, so the reporting is inaccurate. I'm going back to the mileage tracking app that I was using before. At least they give some free tracking & mileage is correct.
used to like this app but it logged me out and now I lost my milage info for my taxes. tried the pw reset. tried contacting customer support, nothing. I dont know if I'd ever use this again.
Sentiment summary
88%
Positive (4-5★)
3%
Neutral (3★)
9%
Negative (1-2★)