Review Insights · Google Play
Hacoo - Discovering &Inspiring
Hacoo · 57,364 ratings · ★ 3.6
3.6
★★★★★
57,364 ratings
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Top complaints - extracted from 25 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"showing"
5 negative reviews mention this · 20% of all complaints
★★★★★ "Rubbish app. my location is UK. but whenever I tried to download this app showing USA. and it's not letting me do no purchase. I have emailed number of times the app. but no help plz don't use this app" - Sheikh Anis
2
"change"
5 negative reviews mention this · 20% of all complaints
★★★★★ "not working, installs and sets my locale to the US and live in Spain and won't let me change it" - Syrius Hentschel
3
"links"
5 negative reviews mention this · 20% of all complaints
★★★★★ "since I am trying to change my country so that I can access links but everytime i click on a link it keeps showing me opps something when wrong because my country is USA while I live in spain" - Alekeu Kelly
4
"items"
4 negative reviews mention this · 16% of all complaints
★★★★★ "I used to love using this app. But since loading it onto a new phone I'm unable to use it, I cannot look at items as I can't change my region from America to the UK" - Shelly Wragg
5
"deja"
3 negative reviews mention this · 12% of all complaints
★★★★★ "No puedo iniciar sesión con mi número de teléfono porque nunca me envía el código, no me deja cambiar la región y muchas productos que quiero ver no lo puedo hacer por eso, son pequeños errores que se pueden solucionar y no solo a mí me pas…" - Ale
6
"cambiar"
3 negative reviews mention this · 12% of all complaints
★★★★★ "No puedo iniciar sesión con mi número de teléfono porque nunca me envía el código, no me deja cambiar la región y muchas productos que quiero ver no lo puedo hacer por eso, son pequeños errores que se pueden solucionar y no solo a mí me pas…" - Ale
7
"regi"
3 negative reviews mention this · 12% of all complaints
★★★★★ "No puedo iniciar sesión con mi número de teléfono porque nunca me envía el código, no me deja cambiar la región y muchas productos que quiero ver no lo puedo hacer por eso, son pequeños errores que se pueden solucionar y no solo a mí me pas…" - Ale
8
"deja cambiar"
3 negative reviews mention this · 12% of all complaints
★★★★★ "No puedo iniciar sesión con mi número de teléfono porque nunca me envía el código, no me deja cambiar la región y muchas productos que quiero ver no lo puedo hacer por eso, son pequeños errores que se pueden solucionar y no solo a mí me pas…" - Ale
9
"cambiar regi"
3 negative reviews mention this · 12% of all complaints
10
"anything"
3 negative reviews mention this · 12% of all complaints
★★★★★ "I dont know what is happening the app seem to have closed as its not showing anything. if you click and something it says unavailable and the app closes could there be something wrong." - Bosky e
📋 All 25 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Rubbish app. my location is UK. but whenever I tried to download this app showing USA. and it's not letting me do no purchase. I have emailed number of times the app. but no help plz don't use this app
Ne fonctionne plus
its says YOU CANT SEE THIS CHECK APP SETTINGS
not working, installs and sets my locale to the US and live in Spain and won't let me change it
since I am trying to change my country so that I can access links but everytime i click on a link it keeps showing me opps something when wrong because my country is USA while I live in spain
shite
a minha APP não funciona quando pesquiso e nao é possivel entrar em links
rubbish, had an issue was unable to open a return. contacted customer service who agreed to refund but never did.
No me deja cambiar la región, ni me funcionan los links de productos, la atención al cliente es pésima, la app es una basura
I dont know what is happening the app seem to have closed as its not showing anything. if you click and something it says unavailable and the app closes could there be something wrong.
cant change the region of the app, meaning can't open alot of shared links for items,
doesn't let you correct your location. next to no products showing up. seems to be locked to the US side of the site when I need to switch it to UK
Doesnt work on android phones
will not let me change from the United States to the United Kingdom! doesn't matter how many times I have tried!! set up an account.. deleted the app several times, nothing works.
pone fecha de delivery más de un mes y luego te cancelan la compra automáticamente. Algún negocio sucio hay ya que retienen el dinero por casi dos meses, nada fiable detrás de esta plataforma.
Very hard to navigate this app. No idea how how anyone buys anything. I googled it but that didn't help.
broke
No option for refund and kept closing conversations I had
wont me shop or search for anything
No puedo iniciar sesión con mi número de teléfono porque nunca me envía el código, no me deja cambiar la región y muchas productos que quiero ver no lo puedo hacer por eso, son pequeños errores que se pueden solucionar y no solo a mí me pasa. Agradezco que tengan en cuenta mi comentario y me ayuden
No deja cambiar la región, soy de España pero mi móvil es de EEUU y quiero poner la región de España y no me deja en la aplicación
it's not working all the categories are not showing now all the stores I follow and purchase from have been removed, a message comes up about permissions it's really frustrating as I've always used the app and it's up to date
I used to love using this app. But since loading it onto a new phone I'm unable to use it, I cannot look at items as I can't change my region from America to the UK
whats going on? this app gotten odd, random men asking for tinder accounts tiktok dances loads and loads of random pic of people thought it was a shop app its changed alot it was so good now its hard to find things. hardly any links to buy stuff loads of whats app add to buy items its juat gotten weird
It is a very confusing app to use. Firstly, any item you search for comes out with no results. Not all the pictures on the homepage are actual items for sale so they are just very misleading and irrelevant. Also, I was meant to get a 90% off discount off the most expensive item in your cart but the discount didn't show up on my final bill so I had to pay full price which is fine but they shouldn't have false advertisements. But some items are actually good and recommendable.
Sentiment summary
60%
Positive (4-5★)
11%
Neutral (3★)
29%
Negative (1-2★)