Review Insights · Google Play
Hanping Chinese Camera OCR
Hanping · 403 ratings · ★ 4.4
4.4
★★★★★
403 ratings
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Top complaints - extracted from 9 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"refund"
4 negative reviews mention this · 44% of all complaints
★★★★★ "Most of the translation were inaccurate,i could not find the refund option after 30 days, i t was a useless purchase" - adel adel
2
"google"
3 negative reviews mention this · 33% of all complaints
★★★★★ "Doesn't work very well. Not very accurate nor precise. Google translate and camera is better and free. Not worth what I paid for it." - A Google user
3
"camera"
3 negative reviews mention this · 33% of all complaints
★★★★★ "Doesn't work very well. Not very accurate nor precise. Google translate and camera is better and free. Not worth what I paid for it." - A Google user
📋 All 9 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Most of the translation were inaccurate,i could not find the refund option after 30 days, i t was a useless purchase
I did not find it useful. Please process the refund as promised.
sad thing,reason : 1. Google translate has camera function now, it's a lot better than this one. 2. u release hanping popup, which is a lot more useful than hanping camera , the hanping camera need u to screenshot first before translate while popup didnt. 3. I actually want refund or better change hanping camera to hanping popup, can I ? 5 star if u can make this happen so I could be amazingly satisfied
Doesn't work on food menu, at least the one I tried. Very disappointing.I regret this purchase but I'll give it a second and third and fourth try soon.
Alas, this SW is unable to control the camera on my Galaxy S4. It constantly tries to focus in and out, but never recognizes the optimal position and then always takes a picture in the most blurry moment (and of course then fails to recognize the writing). Utterly useless :-(
Trouble
Doesn't work very well. Not very accurate nor precise. Google translate and camera is better and free. Not worth what I paid for it.
Not as good as google cam. We can not read whole sentences. If there is a way to do so please let me know.. Just word by word is not worthcto pay money... As we get google cam free of charge.
How do I get my refund? Takes forever to focus
Sentiment summary
81%
Positive (4-5★)
11%
Neutral (3★)
8%
Negative (1-2★)